In-Demand Maintenance manager Jobs in Canberra, Act

Video Conferencing Support Officer
Telstra Business Technology Centre Perth South —Canberra ACT
- Full-time
- Management
- SharePoint
- Communication skills
3d
Principal Engineer – Mission Integration
KBR —Canberra ACT
- Full-time
- Leadership
- Health insurance
- Parental leave
Maintenance Technician – Electrical | Full-time Temporary with a Possibility of Permanency
City and Environment —Canberra ACT
- $97,540 - $101,332 a year
- Temporary
- Maintenance
- Electrical experience
- Communication skills
13d
VR General Practitioner (GP) - Tuggeranong, NSW
ForHealth —Tuggeranong ACT
- Full-time
Duty Manager
Next Gen Health & Lifestyle Clubs —Lyneham ACT
- Weekend availability
8h
Duty Manager
Next Gen Health & Lifestyle Clubs —Lyneham ACT
- Weekend availability
8h
Technical Officer
Australian National University —Canberra ACT
- $81,296 - $97,918 a year
- Full-time
- Laboratory experience
- Research
6h

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Casual Building Services Officer (BSO) | Full-Time and Part-Time Casual
Education —Canberra ACT
Prior to commencing this role, a current registration issued under the Working with Vulnerable People (Background Checking) Act 2011 is required.
$33.26 an hour
Maintenance Technician – Electrical | Full-time Temporary with a Possibility of Permanency
City and Environment —Canberra ACT
Support spare parts inventory and assist with maintenance-related projects. Perform reactive and preventative maintenance on industrial laundry equipment.
$97,540 - $101,332 a year
13d

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Video Conferencing Support Officer

Telstra Business Technology Centre Perth South
Canberra ACT

Apply Now

Job Details

Permanent | Full-time
3 days ago

Qualifications

Management
Technical support
Incident response
Confluence
SharePoint
Communication skills

Full Job Description

Employment Type

Permanent

Closing Date

21 July 2026 11:59pm

Job Title

Video Conferencing Support Officer

Job Summary

As a Video Conferencing Support Officer, you will be the first point of contact for customers, providing support for Video Teleconferencing technology.

Job Description

This role combines customer service excellence with technical troubleshooting, ensuring customers receive timely and effective support while maintaining service quality across critical environments.

You will work closely with a highly skilled team supporting enterprise video conferencing platforms and related network infrastructure.

This role requires NV1 Security Clearance (minimum requirement) with the ability to obtain and maintain NV2 Security Clearance.

NV2 clearance is preferred

Responsibilities

As a member of the Video Teleconferencing (VTC) Team, you will be handling customer requests in relation to setup, installation, use and maintenance of VTC hardware and software for a Federal Government customer.

Provide first-level support for customers using video conferencing and collaboration technologies.
Own the end to end process and coordination of appropriate and timely responses to service requests and incidents
Troubleshoot technical issues relating to video conferencing systems, network connectivity and associated equipment, including basic troubleshooting of hardware, software, connectivity, audio and video issues.
Monitor, diagnose and resolve incidents, escalating where required.
Deliver outstanding customer service and support in a fast-paced operational environment.
Work collaboratively with technical teams to restore services and resolve customer issues.
Maintain accurate records of incidents, troubleshooting activities and customer interactions.
Contribute to continuous improvement initiatives and knowledge sharing across the team.

Skills and Experience

Please note : This role requires NV1 Security Clearance (minimum requirement) with the ability to obtain and maintain NV2 Security Clearance.

NV2 clearance is preferred

Experience in a customer-facing technical support, service desk or operational support environment.
Understanding of video conferencing technologies and collaboration platforms, or a strong willingness to learn.
Strong problem-solving skills and the ability to follow structured troubleshooting processes.
Excellent communication and interpersonal skills with a customer-focused approach.
Experience using service management and collaboration tools such as DSMS, TAMIT, Service Manager, SharePoint, Objective or Confluence is desirable.
Knowledge of Cisco TMS, Cisco Meeting Management, PEXIP, AMX RMS, Polycom Clarity Manager or basic networking skills is desirable.
Ability to work effectively in a team environment and manage competing priorities.
Ability to work primarily from Canberra and attend the office as required.

Apply Now

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maintenance manager jobs in canberra, act

Video Conferencing Support Officer

Principal Engineer – Mission Integration

Maintenance Technician – Electrical | Full-time Temporary with a Possibility of Permanency

VR General Practitioner (GP) - Tuggeranong, NSW

Duty Manager

Duty Manager

Technical Officer

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