Introduction:
About Moore Australia
Moore Australia is a member of the Moore Global network. With firms across Australia, locally we have 26 Partners and more than 220 team members across Queensland and Northern New South Wales.
We provide a comprehensive 360‑degree range of audit, business, tax, accounting and consulting services. Working with a diverse portfolio of privately owned businesses, high‑net‑wealth individuals, ASX‑listed companies, not‑for‑profit entities and more, we support clients across Australia and internationally with a tailored, commercial approach.
Through Moore Global, you will tap into 37,000+ professionals across 116 countries, within a network recognised as Network of the Year at the International Accounting Forum and Awards 2025.
We have an exciting new opportunity for an experienced Client Services Coordinator to join one of our business advisory teams, offering you a broad role with many opportunities for upskilling and progression!
About the Role
As an Administration Assistant / Client Services Coordinator within the firm, you will:
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- Provide exceptional client service and act as a key point of contact for clients, accountants, and stakeholders, managing enquiries, appointments, correspondence, and administrative requests in a timely and professional manner.
- Coordinate client administration processes including onboarding, maintaining client records and databases, document management, lodgements, registrations, reporting, invoicing, WIP management, and preparation of client documentation.
- Support the Business Advisory team by managing workflows, scheduling, data entry, compliance-related administration, and providing efficient administrative assistance to Accountants, Managers, and Partners.
- Oversee general office administration including filing, scanning, mail, banking, meeting coordination, office supplies, catering, and process improvement initiatives, while providing reception support as required.
- Build strong relationships with clients and colleagues, identify opportunities to connect clients with additional services, and contribute to a positive, high-performing, client-focused team culture.
- Demonstrate strong organisational, communication, and problem-solving skills, maintaining accuracy, confidentiality, accountability, and a proactive approach to continuous improvement and service excellence.
Experience and Skillset:
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- Certificate III in Business Administration or a related field (desirable).
- Proven experience in an Administration Assistant, Client Service, or similar role, ideally within a professional services environment.
- Strong proficiency in Microsoft Office applications and databases; experience with accounting practice software is advantageous.
- Demonstrated ability to build positive client and stakeholder relationships, provide high-quality customer service, maintain confidentiality, and work effectively both independently and within a team.
- Highly organised, detail-oriented, and self-motivated, with excellent time management skills, a strong sense of accountability, and a positive, proactive attitude.
What We Offer:
Local and global training and development
Extensive National and Global network of expertise
Hybrid flexibility available
Unlimited career progression (through to partnership!)
Exclusive benefits and discounts
Social events and team functions
How To Apply:
Please click Apply and submit your cover letter outlining how you meet the key requirements of the role, along with your current CV detailing your work history and qualifications.
You must have the right to live and work in Australia to apply for this position.
For a confidential discussion about this role, please contact the HR Team on 07 3340 3800.
Helping you thrive in a changing world
www.moore-australia.com.au
Description:
Skills and Experiences:
