In-Demand Windows server Jobs in Parramatta Nsw

Systems Engineer (L2)
Employment Hero —Sydney NSW
- $80,000 - $120,000 a year
- Full-time
- Azure
- Microsoft Office
19h
Digital Technology Lead
Collins Aerospace —Sydney NSW
- Full-time
- Computer Science
- Customer service
- SQL
6d
ICT System and Field Technician
Integral Connection t/as Network Overdrive —Sydney NSW
- Part-time
- SQL
- SharePoint
Quick Apply
Network Development Engineer, Network Core (Relocation support available)
Amazon Support Services Pty Ltd —Sydney NSW
- Full-time
- AWS
- Health insurance
- Employee assistance program
11d
Cloud and Security Systems Engineer 12-month FTC
Volkswagen Financial Services Australia —Chullora NSW
- Contract
- Azure
- Microsoft Office
- Bachelor's degree
Systems Development Engineer
Amazon Support Services Pty Ltd —Sydney NSW
- Full-time
- Administrative experience
- AWS
- AI
7d
Associate Threat Detection Analyst (Japanese & English speaking)
Fastly —Sydney NSW
- Software troubleshooting
- English
Quick Apply
Senior Azure & Modern Work Engineer | MSP | Design & Delivery
HD IT —Parramatta NSW
- Full-time
- Hybrid work
- Azure
- AI
Quick Apply
Platform Engineer
Karbon —Sydney NSW
- On call
- Computer science
- Azure
- Computer Science
- Annual leave
- Parental leave
Quick Apply
Project Systems Engineer
Datacom —Sydney NSW
- Full-time
- Hybrid work
- Communication skills
Quick Apply
Field Engineer Sydney
ITSM Corporation —Sydney NSW
- Management
Ping SSO
Pyramid Global Technologies —Sydney NSW
Senior IT Systems Engineer
The Missing Link —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Bachelor's degree
- SharePoint
- Free food
Quick Apply
1d
Implementation Manager ANZ
Worldpay Pty Limited (SPS) —Sydney NSW
- Full-time
- SQL
- Bachelor's degree
- Communication skills
Quick Apply
Infrastructure Engineer
NextSense —Macquarie Park NSW
- Up to $114,778 a year
- Contract
- Azure
- Computer Science
- Analysis skills
- Annual leave
- Parental leave
9h

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windows server jobs near parramatta nsw

Systems Engineer (L2)

Employment Hero -
Sydney NSW

Apply Now

Job Details

Permanent | Full-time
$80,000 - $120,000 a year
19 hours ago

Qualifications

ConnectWise
Desktop support
ITIL Certification
Azure
LAN
Sales administration
Microsoft Exchange
Technical support
Microsoft Office
Driver Licence
Virtualisation
WAN
VMWare

Full Job Description

AI Job Summary

Must live in or around Sydney NSW and have a car and valid driver’s license for onsite work.
Minimum 2 years as an L2 Systems Engineer (or similar) in an MSP environment.
Experience in service desk escalation and ticket triage according to the ITIL® Framework.

Role Type

Permanent • Full-time • Associate

Pay Rate

$80,000 AUD – $120,000 AUD (Annum)

Description

At Otto, we pride ourselves on being Authentic and People First, with a No-Nonsense attitude. We are Committed to getting the outcome for our clients always.

We are looking for an MSP experienced L2 Systems Engineer to join our great place to work.

Whilst IT is a serious business, we’re a bunch of fun, dynamic people who bring energy, humour and heart to what we do.

We are proud of our culture and the people we work with and are Great Place To Work certified – something we have worked hard to achieve and maintain over the years.

The Role

The Systems Engineer will be responsible for onsite work for clients. When not onsite, you will be resolving IT escalations from the L1 technicians remotely. Working closely with clients all around Australia to provide the best possible outcomes and service experience possible.

Please note – as on-site work is required you must currently live in or around Sydney NSW, and have a car and valid driver’s license.

Responsibilities:

Troubleshoot and problem-solve technical faults to identify and diagnose issues logically by either telephone, email, chat, script, remote login or onsite
Act as an escalation point within the services team
Ticket triage according to the ITIL® Framework
Provide an excellent level of customer service to our internal and external customers by providing the appropriate support response, friendly communication and technical knowledge to achieve positive satisfaction scores
Participate in the implementation, administration, configuration, documentation, support and enhancement of client infrastructure environment
Delivery of projects
Maintain the SLA’s to meet project and ticket deadlines, escalating to other team members as necessary
Maintain communication with your team leader, effectively communicating any issues or problems that require assistance
Adherence to process across all business units working closely with sales, finance & admin and services teams

Skills and experience:

Onsite work experience is a MUST
You will be a great communicator, be known for your outstanding customer service and taking ownership of customer issues to get them resolved
Demonstrated experience within a Service Desk environment (all forms of Desktop Support)
Experience in Service Desk tools like Remote Monitoring and Management, IT Service Desk ticketing and documentation tools such as ConnectWise
Demonstrated experience in a managed service/outsourced capacity, responsible for escalation and technical support for complex issues
Sound experience in active directory, exchange, windows server 2012-2016, office 365 and other cloud-based technology
Proficient in Microsoft Office 365 and Azure
Virtualisation technologies (VMware/HyperV)
Microsoft Server Operating Systems
Microsoft Exchange Server and Services, Microsoft Remote Desktop and other VDI technologies
Preferred networking experience with Fortinet, Cisco, LAN, WAN etc
Certifications (Microsoft/ITIL) will be highly regarded, and expected to be maintained

A great team environment, competitive salary, paid certifications/training, industry best recognition program and many other benefits are on offer!

This role is a fantastic opportunity to further develop your technical skills and progress to the next level.

Apply today! Shortlisted candidates will be contacted asap!

Apply Now

Refine Your Search

windows server jobs in parramatta nsw

Systems Engineer (L2)

Digital Technology Lead

ICT System and Field Technician

Network Development Engineer, Network Core (Relocation support available)

Cloud and Security Systems Engineer 12-month FTC

Systems Development Engineer

Associate Threat Detection Analyst (Japanese & English speaking)

Senior Azure & Modern Work Engineer | MSP | Design & Delivery

Platform Engineer

Project Systems Engineer

Field Engineer Sydney

Ping SSO

Senior IT Systems Engineer

Implementation Manager ANZ

Infrastructure Engineer

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