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Customer Service Technician - (Multifunctional Photocopiers & Printers)

Toshiba (Australia) Pty Ltd -
Mulgrave VIC

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Job Details

Permanent | Full-time

Benefits

Tools provided

Qualifications

Customer service
Electrical systems
Office experience

Full Job Description

Posted: 18/06/2026

Closing Date: 19/07/2026

Job Type: Full-Time Permanent

Location: Mulgrave, VIC

Job Category: Service

Field Based Work
Multifunctional Photocopiers and Printers
Tool of Trade vehicle, tools and full training provided

About the Role:

We are seeking dedicated Customer Service Technicians specialising in Multifunctional Photocopiers and Printers to join the Service Department at Toshiba Australia. These are two full‑time, permanent positions servicing the Western and South Eastern suburbs of Victoria.

In this role, you will be responsible for delivering exceptional technical support and on‑site service to our customers across a range of multifunctional photocopiers and printers.

Job Description

Responsibilities include:

Installing, configuring, and maintaining multifunctional photocopiers and printers at client sites.
Diagnosing hardware and software issues and providing timely and effective technical solutions.
Conducting regular maintenance checks to ensure optimal performance of equipment.
Responding promptly to service requests and troubleshooting any technical problems that arise.
Delivering high-quality customer service by addressing client inquiries and concerns with professionalism.
Collaborating with internal teams to escalate complex technical issues when necessary.

Desired Skills and Experience

Other requirements:

Proven experience in servicing and repairing multifunctional photocopiers and printers
Demonstrated ability to troubleshoot and diagnose technical issues with office equipment
Strong knowledge of electrical and mechanical systems related to photocopiers and printers
Excellent customer service skills with the ability to communicate technical information effectively
Proficiency in using diagnostic tools and software for equipment maintenance
Capability to work independently and manage time effectively in a field service role

Why Join Us?

Friendly Team: Supportive and collaborative environment

Global Brand: Work with Toshiba, a leader in technology and innovation

Great Benefits: Including personal development, wellness initiatives and corporate discounts

Great Location: Our new location is conveniently situated just 3 minutes from CityLink M1, 5 minutes from EastLink, and only 20km from Melbourne’s CBD

About Toshiba

Committed to people. Committed to the future.

Toshiba (Australia) Pty Limited is part of the Toshiba Tec Corporation, a global leader in technology. We help organisations transform how they manage and display information with our innovative multi-function products and solutions.

Our Culture

We value respect, friendship, and integrity. Our diverse and inclusive team is passionate about delivering the best outcomes for our customers and colleagues.

Apply Now!

If this sounds like you, click “Apply” and submit your application today!

Applications close on 19 July 2026. Only shortlisted applicants will be contacted.

No agencies please, Toshiba Australia has a preferred supplier agreement in place. Toshiba is not responsible for any fees related to unsolicited resumes. All candidates must have unlimited work rights in Australia.

Apply Now

Refine Your Search

vic site technician jobs

Customer Service Technician - (Multifunctional Photocopiers & Printers)

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Title Lead Pharmacy Technician - Horsham and Stawell

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Advanced Field Service Engineer (Supervisor) – BMS

Service Advisor

Field Service Supervisor - Security

Senior Manager - Refrigeration Install

Hybrid Laundry/Bench Technician - Melbourne, Australia

Customer Account Manager (PTL) - HVAC

Senior Pharmacist Education And Training

Construction Project Manager

Mechanical Fitter - Major Shutdowns & Projects

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