In-Demand Help desk Jobs in Broadmeadows, Vic

Service Desk Analyst
Grant Thornton Australia —Melbourne VIC
- Full-time
- Azure
- Microsoft Office
- Administrative experience
- Health insurance
- Gym membership
1d
Solution Specialist
IQVIA —Melbourne VIC
- Bachelor's degree
- Recruiting
- Communication skills
12d
Security Officer | New Footscray Hospital
Compass Group Australia —Footscray VIC
6d
Corporate Receptionist
News Corp —Melbourne VIC
- Monday to Friday
- Hybrid work
- Customer service
- Office
- Café
- Parental leave
4d
Senior Systems and Network Administration Specialist
4DMedical —Carlton VIC
- Full-time
- Hybrid work
- Azure
- Parental leave
- Employee assistance program
Quick Apply
8d
Corporate Concierge
JLL —Melbourne VIC
- Customer service
- Presentation skills
- Communication skills
End User Computer Team Lead
Kubota Australia and New Zealand —Truganina VIC
- Full-time
- Hybrid work
- Management
- Customer service
- Research
- Annual leave
Quick Apply
1d
Programmatic Sales Specialist
Southern Cross Austereo —Melbourne VIC
- Sales
- Communication skills
- Negotiation
- Parental leave
8d
Executive Concierge
CBRE —Melbourne VIC
- Full-time
- Microsoft Office
- Front desk
- AI
Supply Chain Planner
IXOM —Epping VIC
- Microsoft Excel
- ERP systems
- Analysis skills
Site Coordinator, Custodial FYMHS (Malmsbury)
The Royal Melbourne Hospital —Parkville VIC
- $120,000 - $138,000 a year
- Full-time
- Research
- Annual leave
- Employee assistance program
Geotechnical Engineering Intern (Nov 2026)
AECOM —Melbourne VIC
- Full-time
- Hybrid work
- Bachelor's degree
- Civil Engineering
- Communication skills
5d
Library & Resource Centre Manager - ES1-3 (Ongoing) - 2027 - New School in Aintree
Government schools —Melbourne Western Suburbs VIC
- Full-time
- Google Suite
- Management
- Senior Secondary Certificate of Education
Guest Experience Host
Travel + Leisure Co. —Melbourne VIC
- Part-time
- Hotel experience
- Resort
- Health insurance
- Professional development assistance
Quick Apply
14d
IT Coordinator – AI & Systems
KCL Law —Melbourne VIC
- AI
- Communication skills
Corporate Concierge
DAC-Jones Lang LaSalle (VIC) Pty Ltd —Melbourne VIC
- Full-time
- Customer service
- Presentation skills
- AI
Quick Apply
Community Lead
The Commons —Toorak VIC
- Full-time
- Hospitality
- Customer service
- Administrative experience
- Parental leave
Quick Apply
6d
Strategy& - Deals | Manager
PWC Australia —Southbank VIC
- Microsoft Powerpoint
- Microsoft Excel
- Research
- Parental leave
13d
Corporate Receptionist
REA Group —Richmond VIC
- Full-time
- Hybrid work
- Customer service
- Office
- Café
- Parental leave
5d
Senior Manager/ Manager, Business Development (Institutional/ VIP Sales) - APAC & EMEA
Crypto.com —Melbourne VIC
- $100,000 - $150,000 a year
- Full-time
- Remote
- Sales
- Business development
- AI
- Health insurance
- Annual leave
Quick Apply

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Service Desk Analyst

Grant Thornton Australia -
Melbourne VIC

Apply Now

Job Details

Full-time
1 day ago

Benefits

Health insurance
Gym membership
Insurance services

Qualifications

Azure
Microsoft Office
Administrative experience
Communication skills

Full Job Description

Grant Thornton Australia is one of the world's leading independently-owned and managed accounting, advisory and consulting firms.

Our culture is underpinned by a commitment to our clients, people and communities, and our promise to ‘Reach for Remarkable’ by providing proven expertise, principled execution, and personalised experience.

In Australia, we’re proud to support the careers of over 1,500 remarkable people. With six offices nationally and partner firms in more than 145 markets, wherever you want to go, we can take you there.

About this role

We are looking for a passionate IT professional with great interpersonal skills to provide first line support in our national team on a contract basis until December 2026 based in our Melbourne office. This role is responsible for providing operational support for delivery and support in the maintenance, development and acquisition of computer and telecommunication systems within Grant Thornton Australia.

You will be working hands on as part of the local Melbourne Digital team while also supporting internal users nationally, across 6 sites.

Key responsibilities

First call communication, documentation and resolution for incidents and service desk requests, according to defined service level objectives and procedures
Provide initial support for investigating and resolving hardware and software faults and escalate when required
Identify reoccurring issues, provide support in determining root causes and address as appropriate
Track and document progress of incidents and service desk requests ensuring progress is communicated in an appropriate and timely manner with internal stakeholders

Skills & experience

Experience working in a similar IT role, within a professional environment with a minimum of 300 + users
A proven track record working collaboratively in a team environment whilst providing a wide range of administration and support services
Knowledge of Windows Server with exposure to desktop and business applications
Familiarity with workstation environments & technologies such as: Microsoft Windows, Microsoft Office, Mobile technology support, Active Directory, Microsoft Azure and notebook hardware
A commitment to quality and first-class client service
Demonstrated capacity to manage work priorities, problem solve, adhere to deadlines, achieve agreed targets, and maintain strict confidentiality
High level oral and written communication skills

Reach your remarkable

At Grant Thornton we do things differently because we understand that when you strive for better and care about what you do remarkable things are possible. We’re a dynamic and authentic mix of backgrounds, perspectives and ways of thinking. We’re driven by our shared purpose – we care for our people, clients and communities and support them to thrive.

With us, you’ll be exposed to challenging and rewarding opportunities – building your confidence and capabilities at every step. You’ll be supported, motivated and inspired by a team of passionate and caring collaborators and leaders. You’ll be empowered to build a career path that’s tailored to you and encouraged to make a meaningful difference. And we’ll make sure the excellence you deliver and the impact you make is always seen, felt and celebrated.

Remarkable perks that put you first:

Diverse and inclusive firm culture
Fully funded gym membership
Health insurance discounts
Mental health support, financial and wellbeing coaching
And many more!

Need some help applying or participating in the recruitment process?

We are committed to ensuring our recruitment process is inclusive and accessible for anyone who wishes to apply, and we warmly encourage applications from individuals from diverse backgrounds including Aboriginal and/or Torres Strait Islanders, those in the LGBTQI+ community and individuals who identify as having disability or are neurodivergent.

Should you have questions or require any adaptations or additional support for your individual circumstances so you may perform at your best during the application or recruitment process please contact our Talent Acquisition team at [email protected]

As we provide fair consideration and evaluation to a high volume of applications, we endeavour to provide feedback on your application at the earliest opportunity.

#LI-Hybrid

Apply Now

Refine Your Search

help desk jobs in broadmeadows, vic

Service Desk Analyst

Solution Specialist

Security Officer | New Footscray Hospital

Corporate Receptionist

Senior Systems and Network Administration Specialist

Corporate Concierge

End User Computer Team Lead

Programmatic Sales Specialist

Executive Concierge

Supply Chain Planner

Site Coordinator, Custodial FYMHS (Malmsbury)

Geotechnical Engineering Intern (Nov 2026)

Library & Resource Centre Manager - ES1-3 (Ongoing) - 2027 - New School in Aintree

Guest Experience Host

IT Coordinator – AI & Systems

Corporate Concierge

Community Lead

Strategy& - Deals | Manager

Corporate Receptionist

Senior Manager/ Manager, Business Development (Institutional/ VIP Sales) - APAC & EMEA

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