In-Demand Technical support Jobs in Broadmeadows, Vic

Technical & Network Support Technician
Telnetworks —Melbourne VIC
- $75,677.95 - $103,189.75 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Communication skills
- Work from home
Quick Apply
2d
Level 2 IT Support Team Leader
Accent Group —Cremorne VIC
- Full-time
- Microsoft Office
- POS
- Leadership
Quick Apply
2h
Computer Network Support
Medical iT —Melbourne VIC
Desktop Support Analyst (First Nations Identified)
Centorrino Technologies —Melbourne VIC
- $50,000 - $55,000 a year
- Part-time
- Communication skills
Quick Apply
2h
Senior System Development Engineer, Core Networking (Relocation support available)
Amazon Support Services Pty Ltd —Melbourne VIC
- Full-time
- Systems design
- AWS
- Software development
- Health insurance
- Employee assistance program
10d
IT Support Engineer (Field)
ITConnexion —Melbourne VIC
Senior Engineer ICT and Integration
Downer Group —Melbourne VIC
- Full-time
- Management
- Engineering
- Electrical experience
9d
Support Systems Safety Analyst
BAE Systems —Melbourne VIC
- Full-time
- Hybrid work
3d
IT Support Technician
Microcel —Epping VIC
- Up to $50 an hour
- Full-time
- English
- Administrative experience
- In-person
Quick Apply
5h
ICT Support Technician
Pavan Enterprises Pty Ltd —Wollert VIC
- $75,000 - $85,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick Apply
2d
Technical Support Officer CTBT
Australian Radiation Protection and Nuclear Safety Agency (ARPANSA) —Yallambie VIC
- $92,450 - $97,052 a year
- Full-time
- Research
12h
ICT Technical Specialist
Eastern Health —Box Hill VIC
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Health insurance
- Annual leave
15h
Senior Service Desk Officer
Eastern Health —Box Hill VIC
- Full-time
- Microsoft Excel
- Customer service
- Communication skills
- Health insurance
- Annual leave
3h

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Level 2 IT Support Team Leader
Accent Group —Cremorne VIC
Experience supporting retail store technology environments, including POS, printers, and mobile devices. The Level 2 IT Support Team Lead plays a critical role…
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Leidos —Scoresby VIC
By working slightly more than the minimum weekly hours (2 hours per week for full-timers), you can accrue up to 12 days of leave per year.

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Technical & Network Support Technician

Telnetworks
Melbourne VIC

Quick Apply

Job Details

Full-time
$75,677.95 - $103,189.75 a year
2 days ago

Benefits

Company car
Work from home

Qualifications

TCP
Software troubleshooting
IT service management
Technical support
DHCP
Driver Licence
IT support
DNS
Diploma
Communication skills
Help desk
Information Technology
VPN

Full Job Description

Telnetworks is an Australian-owned, Information Technology services provider and fully fledged telecommunications solutions provider. We provide the Government, corporate and SME businesses across Australia with tailor made managed IT services, Data Centre Solutions, Cyber Security and Network hardening, Cloud solutions and Business grade Telephone Systems and Internet solutions.

We pride ourselves in providing robust, reliable and quality-focused technology solutions to our customers. Our key focal point is the unparalleled levels of reliability & responsiveness provided by our team members to our clientele across Australia.

Due to our continued growth and expansion, we are seeking a motivated and technically capable ICT Technician to join our team based in Melbourne.

As an ICT Support Technician, you will provide onsite and remote technical support to a diverse range of clientele across the corporate and government sectors. You will predominantly be providing technical support and troubleshooting services for Information Technology services provided by us. Whilst working for us, as your knowledge-base grows, you many be incorporated to providing technical support for telecommunications services, including NBN technical support.

Ideally, you will have experience working in client-facing IT support or managed services environments.

Key Duties & Responsibilities

Deliver Level 1 and Level 2 ICT support for desktops, laptops, printers, mobile devices, and a wide array of network peripheral equipment.
Respond to user inquiries relating to software, hardware, Microsoft 365, networking, and connectivity issues.
Troubleshoot and resolve technical incidents to minimise operational downtime
Install, configure, maintain, and support computer hardware, operating systems, software applications, and end-user devices
Assist with Microsoft 365 administration including user onboarding, password resets, MFA support, and account management
Support Microsoft Windows environments, Active Directory, DNS, DHCP, remote access technologies, and cloud-based systems
Monitor, prioritise, log, and resolve support tickets in accordance with internal procedures and service level agreements (SLAs)
Escalate complex technical issues to senior engineers where required
Assist with networking support including routers, switches, wireless networking, VPN connectivity, and internet services
Support cybersecurity and endpoint protection initiatives including patch management and security best practices.
Maintain accurate technical documentation, support records, and asset registers
Collaborate with internal teams, vendors, and client stakeholders to ensure effective ICT service delivery and customer satisfaction.

Skills & Experience

At least 1 year of relevant experience in ICT support, help-desk, desktop support, service desk, or managed services environments
Experience troubleshooting hardware, software, Microsoft Windows, networking, and connectivity issues
Exposure to Microsoft 365, Active Directory, Windows Server, and remote support tools
Understanding of networking fundamentals including TCP/IP, DNS, DHCP, VPNs, VLANs, and wireless networking
Familiarity with ticketing systems and IT service management (ITSM) processes
Strong written and verbal communication skills with a customer-focused approach
Ability to prioritize tasks and work effectively within fast-paced support environments
Current driver license and willingness to travel to client sites where required

Qualifications

At least Diploma or higher qualification in Information Technology, Cyber Security, Networking, or related field

What we offer

A competitive salary package ranging between $75,000 – $85,000 plus super
Exposure to diverse corporate and government ICT environments
Opportunities for technical development and certification support
Supportive and collaborative team culture
Career progression within managed services and cybersecurity

Pay: $75,677.95 – $103,189.75 per year

Benefits:

Company car
Work from home

Work Location: Hybrid remote in Melbourne VIC 3004

Quick Apply

Refine Your Search

technical support jobs in broadmeadows, vic

Technical & Network Support Technician

Level 2 IT Support Team Leader

Computer Network Support

Desktop Support Analyst (First Nations Identified)

Senior System Development Engineer, Core Networking (Relocation support available)

IT Support Engineer (Field)

Senior Engineer ICT and Integration

Support Systems Safety Analyst

IT Support Technician

ICT Support Technician

Technical Support Officer CTBT

ICT Technical Specialist

Senior Service Desk Officer

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