In-Demand Technical support Jobs in Docklands, Vic

Service Desk Technician
ASSA ABLOY —Oakleigh VIC
- Azure
- Analysis skills
- Employee assistance program
- Employee discount
1d
IT Procurement Specialist
The Salvation Army —Blackburn VIC
- Full-time
- Hybrid work
- Analysis skills
- Leadership
- Health insurance
- Parental leave
Service Desk Team Lead - Hybrid
DuluxGroup —Clayton VIC
- Full-time
- Hybrid work
- Agile
- Parental leave
- Employee assistance program
10d
Intermediate Service Desk Technician
RSM —Melbourne VIC
- Full-time
- Customer service
22h
Microsoft M365 Systems Administrator
Visy —North Melbourne VIC
- Full-time
- Azure
- SharePoint
- Communication skills
Network Administrator
Leidos —Melbourne VIC
- Full-time
- Annual leave
Data Center IT Support Engineer, MEL - DCO
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- Computer Science
- AWS
- Bachelor's degree
Service Desk Analyst
Centorrino Technologies —Coburg VIC
- $60,000 - $65,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick Apply
5d
Senior IT Systems Administrator
KBR —Melbourne VIC
- Full-time
- Bachelor's degree
- No degree
- Parental leave
Service Desk Support Officer
Department of Justice and Community Safety —Melbourne VIC
- $81,496 - $98,955 a year
- Full-time
- Management
- Customer service
- Administrative experience
22h
IT Infrastructure Specialist | Jowett Motor Group (Full-Time)
Jowett Motor Group —Glen Waverley VIC
- Full-time
- Azure
- Administrative experience
- SharePoint
- Parental leave
- Employee assistance program
Quick Apply
Senior Systems Administrator
Blue IoT —Mulgrave VIC
- Azure
- Microsoft Office
- Administrative experience
IT Support Analyst
Russell Kennedy —Melbourne VIC
- Call employer
- Microsoft Office
- Organisational skills
- Communication skills
2d
Sitecore Systems Administrator
Accenture —Melbourne VIC
- Full-time
- Azure
- Management
- DevOps
3d
Infrastructure Support Senior Analyst - AU Citizen
Accenture —Melbourne VIC
- Full-time
- Azure
- Administrative experience
- AWS
- Parental leave
Senior System Development Engineer, Core Networking (Relocation support available)
Amazon Support Services Pty Ltd —Melbourne VIC
- Full-time
- Systems design
- AWS
- Software development
- Health insurance
- Employee assistance program
9d
Senior Engineer ICT and Integration
Downer Group —Melbourne VIC
- Full-time
- Management
- Engineering
- Electrical experience
7d
Support Systems Safety Analyst
BAE Systems —Melbourne VIC
- Full-time
- Hybrid work
1d

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Service Desk Technician

ASSA ABLOY -
Oakleigh VIC

Apply Now

Job Details

1 day ago

Benefits

Employee assistance program
Employee discount
On-site parking

Qualifications

Desktop support
Azure
LAN
Analysis skills
IT support
WAN
VMWare
Intune
Help desk

Full Job Description

At ASSA ABLOY, we create access solutions that help people move through their world safely, securely, and effortlessly. Operating in more than 70 countries, our brands, including Lockwood, Yale, Whitco and ABLOY, are trusted across homes, commercial buildings, healthcare facilities, education environments and critical infrastructure.

We're looking for a hands-on Service Desk Technician to join our IT team. If you enjoy solving problems, supporting end users, and getting involved beyond basic ticket triage, this could be the opportunity you've been looking for.

About the Role

This is a true Level 1/2 IT Support position where you'll play an important role in keeping our people, systems, and operations running smoothly. You'll support end users across multiple locations, troubleshoot technical issues, assist with infrastructure support activities, and work closely with both internal IT teams and external vendors.

No two days are the same. One moment you may be resolving a Microsoft 365 issue, and the next supporting network connectivity, mobile device management, hardware deployments, or system improvements.

This role offers excellent exposure across a broad technology environment and the opportunity to make a visible impact on the business every day.

What You'll Be Doing

In this role, you'll:

Deliver Level 1 and Level 2 IT support across hardware, software, applications, and end-user technologies.
Manage incidents and service requests through to resolution.
Troubleshoot user, system, and network issues across multiple sites.
Support user access, devices, and mobile technology environments.
Coordinate with internal technology teams and external vendors on more complex issues.
Assist with system updates, patching, monitoring, and maintenance activities.
Create and maintain technical documentation and knowledge resources.
Contribute to service improvements, upgrades, testing, and technology initiatives.

Location

Based in Oakleigh, VIC, supporting multiple sites within the south-east Melbourne region.

About You

You'll be someone who enjoys solving problems, takes ownership, and delivers a high level of customer service.

You'll also bring:

Previous experience in a Service Desk, Help Desk, Desktop Support, or IT Support role.
Strong knowledge of Microsoft 365, Active Directory, and Windows operating environments.
Experience supporting devices and mobile technology platforms such as Intune and MDM tools.
Understanding of networking fundamentals including LAN, WAN, and connectivity troubleshooting.
Exposure to cloud and infrastructure technologies such as Azure and VMware.
Experience working with IT service management tools and processes.
Strong troubleshooting and analytical skills.
The ability to communicate effectively with both technical and non-technical stakeholders.

Why Join ASSA ABLOY?

You'll join a stable global organisation where technology support plays a critical role in business success. This is an opportunity to broaden your technical capability, work with a diverse technology environment, and support some of Australia's most recognised security and access solution brands.

In addition, you'll enjoy:

Working with trusted brands including Lockwood, Yale and Whitco.
Free onsite parking.
Convenient location close to shops, cafés and public transport.
Onsite café facilities.
Staff discounts across our product range.
Team events and social activities throughout the year.
Access to our Employee Assistance Program

Apply Now

If you're looking for a hands-on IT support role where you can make a genuine impact while developing your technical skills within a global organisation, we'd love to hear from you.

We are the ASSA ABLOY Group

Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces, physical and virtual, safer, more secure, and easier to access.

As an employer, we value results, not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions, supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

Apply Now

Refine Your Search

technical support jobs in docklands, vic

Service Desk Technician

IT Procurement Specialist

Service Desk Team Lead - Hybrid

Intermediate Service Desk Technician

Microsoft M365 Systems Administrator

Network Administrator

Data Center IT Support Engineer, MEL - DCO

Service Desk Analyst

Senior IT Systems Administrator

Service Desk Support Officer

IT Infrastructure Specialist | Jowett Motor Group (Full-Time)

Senior Systems Administrator

IT Support Analyst

Sitecore Systems Administrator

Infrastructure Support Senior Analyst - AU Citizen

Senior System Development Engineer, Core Networking (Relocation support available)

Senior Engineer ICT and Integration

Support Systems Safety Analyst

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