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Program Administrator - PEP Specialist

The Royal Australian College of General Practitioners (RACGP) -
East Melbourne VIC

Apply Now

Job Details

Full-time
$79,959 a year
9 hours ago

Benefits

Training program
Paid volunteer leave
Salary packaging

Qualifications

Microsoft Excel
Customer service
Microsoft Office
Administrative experience
Communication skills

Full Job Description

Education and Training
Training Operations
Flexible location
Full Time, Fixed Term

15/7/2026

About the role

$79,959 + Super + ability to salary package up to $15,900 tax free for living expenses under the RACGP’s health promotion charity status
Full time, fixed term opportunity until 25 May 2027
Flexible location
As our Program Administrator – PEP (Practice Experience Program) Specialist, you'll manage participant administration, triage enquiries, maintain accurate program records, coordinate assessments and meetings, and prepare correspondence. Reporting to the Operations Manager - PEP, you'll track participant progress and completion requirements, support assessment processes, and help ensure efficient program delivery.

As our Program Administrator - PEP Specialist, you'll also:
Serve as the first point of contact for participant enquiries, providing timely information and escalating matters where required.
Prepare and manage Workplace Based Assessment documentation, ensuring compliance with program requirements and deadlines.
Monitor data integrity across systems, maintaining accurate records and supporting reporting activities.
Provide administrative support for team operations, including meeting coordination, agenda preparation, minute-taking, and process improvement initiatives.

Skills & Experience:
Proven administration experience in education or healthcare
Strong customer service and stakeholder communication skills
Advanced Microsoft Office skills, particularly Excel
Ability to manage competing priorities and tight deadlines
Demonstrates proactive thinking skills and a high degree of initiative

Benefits of working with us:
Maximise Your Pay: RACGP employees are eligible to access up to $15,900 tax-free for living expenses, plus additional salary packaging options (meals, entertainment, novated leases) thanks to our health promotion charity status and 17.5% Annual Leave loading
Extra Paid Leave: End of year closure leave and additional special paid leave such as Aboriginal, Community, Cultural and Ceremonial leave, Gender Transition leave and Volunteer Leave
Work-Life Balance: Enjoy flexible hybrid work opportunities nationally
Career Growth: Access a contemporary Professional Development Program
Join a Leader: Be a part of Australia’s largest specialist medical college that stands at the forefront of our world-class healthcare system

About the RACGP

The Royal Australian College of General Practitioners (RACGP) represents GPs across urban and rural Australia, supporting the nation’s health system for over 60 years by setting educational and practice standards and advocating for improved health and wellbeing. We promote the future of general practice through community-based training models, including the Australian General Practice Training Program, ensuring GPs are equipped to deliver quality, whole-person care and facilitating ongoing professional development while connecting GPs with communities nationwide.

How To Apply?

Click the ‘Apply’ button and submit your CV and cover letter as one document.

Please visit our careers page for details on our recruitment process and position descriptions. Applications will be reviewed as received, as the process may conclude before the closing date.
We respectfully will not be accepting any applications from recruitment agencies for this role.
Applicants must have the right to work in Australia.

Applications Close: COB Wednesday 22 July 2026
We value diversity and encourage applications from Aboriginal and Torres Strait Islander people, those with disabilities, and individuals from diverse backgrounds. If you need support or adjustments during the recruitment process, please mention it in your application.

We are a Circle Back Initiative Employer – we commit to respond to every applicant.

The RACGP acknowledges the Traditional Custodians of the land and waterways in which we work and live. We recognise their continuing connection to land, water and culture, and pay our respects to Elders, past, present and emerging.

Apply Now

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