In-Demand Programs administrator Jobs in Melbourne, Vic

Senior Insurance Claims Specialist Hybrid
Hostplus —Melbourne VIC
- Administrative experience
- Leadership
- Communication skills
- Wellness program
- Parental leave
12d
Copy of Facilities Manager
CBC Facilities Maintenance —Keilor Park VIC
- $100,000 - $120,000 a year
- Full-time
- Management
- Maintenance
- First Aid Certification
- Fuel card
- Employee assistance program
Quick Apply
12d
Project Manager
NEP Australia —Southbank VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance program
Quick Apply
Insurance Claims Manager Hybrid
Hostplus —Melbourne VIC
- Full-time
- Leadership
- Communication skills
- Wellness program
- Parental leave
ServiceNow Developer
Accenture —Melbourne VIC
- Full-time
- CAD
- APIs
- Communication skills
- Parental leave
Process Specialist - Service Now Engineer
Infosys —Melbourne VIC
- $108,571 - $119,893 a year
- Computer Science
- CAD
- Master's degree
- Health insurance
- Parental leave
Azure Solution Architect-Digital workspace(M365)
Tata Consultancy Services —Melbourne VIC
- Azure
- Computer Science
- DevOps
6d
Senior Compliance Manager, Retirement Solutions
Link Group —Docklands VIC
- Financial services
- Communication skills
- Parental leave
- Employee assistance program
Senior Service Now Consultant
Leidos —Melbourne VIC
- Full-time
- Administrative experience
- Annual leave
Payroll Compliance Officer
Coles Group —Hawthorn East VIC
- Full-time
- Analysis skills
- Business
- Accounting
- Free parking
- Employee stock purchase plan
1d
Colour Administrator Leader
PPG —Clayton VIC
- Full-time
- Data analysis skills
- Administrative experience
- Communication skills
Quick Apply
Master Data Specialist
Coles Liquor —Hawthorn East VIC
- Full-time
- Analysis skills
- Communication skills
- Free parking
- Employee stock purchase plan
1d
Systems & Technology Specialist - CYP AMS
John Holland —Melbourne VIC
- Contract
- CAD
- Bachelor's degree
- No degree
- Parental leave
Manager, Claims Performance & Excellence
NGS Super —Melbourne VIC
- Full-time
- Organisational skills
- AI
- Communication skills
Quick Apply
9d
Senior Manager - Financial Crime Strategy and Operations
Health Employees Superannuation Trust Australia —Melbourne VIC
- Analysis skills
- Financial services
- AI
- Parental leave
- Employee assistance program
Head of Compliance
Compass Education —Hawthorn VIC
- Full-time
- Hybrid work
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
Head of Payments
Compass Education —Hawthorn VIC
- Full-time
- Hybrid work
- Sales
- Office
- Construction experience
- Parental leave
- Employee assistance program
Quick Apply
Administration Manager - Private Buying
Dutton Automotive —Richmond VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
Quick Apply
ServiceNow Consultant
Leidos —Melbourne VIC
- Full-time
- Administrative experience
- Bachelor's degree
- Annual leave
ServiceNow ITOM Consultant
Accenture —Melbourne VIC
- Full-time
- Serving
- Azure
- AWS
- Parental leave

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Senior Insurance Claims Specialist Hybrid

Hostplus -
Melbourne VIC

Apply Now

Job Details

12 days ago

Benefits

Wellness program
Complimentary flu shots
Parental leave
Employee assistance program

Qualifications

Administrative experience
Leadership
Communication skills

Full Job Description

LocationMelbourne VIC, Australia

Work TypeAny Employment

Positions1 Position

Published At:12 days ago

Category: Insurance Claims

Senior Insurance Claims Specialist | Drive Quality, Coaching & Continuous Improvement

How will you make an impact?

Are you passionate about making a positive impact to our members dignified retirement?

At Hostplus, we're committed to delivering exceptional outcomes for our members when they need us most. As a Senior Insurance Claims Specialist, you will play a critical role in supporting our Insurance Claims and ServicePlus team by providing high-level technical expertise, mentoring claims professionals and driving excellence across claims operations.

You will manage a portfolio of complex and high-profile claims, provide technical guidance and coaching to the broader team, support complaints and escalations management, and contribute to ongoing improvements that enhance member outcomes, service standards and operational performance. Through your expertise and leadership, you will help ensure our claims service continues to deliver fair, timely and member-focused outcomes.

The opportunity

This is an exciting opportunity for an experienced insurance claims professional to join a highly regarded team and influence the delivery of insurance services across one of Australia's leading superannuation funds.

Key responsibilities include:

Providing technical insurance and superannuation expertise to support the Claims and ServicePlus teams.
Managing a portfolio of complex and high-visibility life insurance claims.
Coaching, mentoring and training Claims team members to uplift capability and performance.
Reviewing complaints, escalations and benefit payment approvals.
Supporting quality assurance, reporting and governance activities.
Providing input into insurance strategy, frameworks and product enhancements.
Building strong relationships with insurers, administrators and key stakeholders.
Identifying process improvement opportunities that enhance member experience, reduce decision timeframes and improve operational effectiveness.
Acting as a subject matter expert on insurance-related projects and initiatives.

About you

You are a technically strong insurance claims professional with a passion for member outcomes, coaching others and driving continuous improvement.

You will bring:

Five or more years' experience in superannuation claims administration.
Five or more years' experience in life insurance claims.
Demonstrated expertise assessing complex life insurance claims.
Strong knowledge of superannuation legislation and insurance policy interpretation.
Experience in relationship management and case management environments.
Proven ability to manage competing priorities and tight deadlines.
Experience coaching, mentoring and developing others.
Exceptional stakeholder engagement and communication skills.
RG146 qualifications, with additional insurance-related qualifications highly regarded.

What can we offer you?

Our employees are passionate about what we do and are proud to be part of an organisation which helps everyday Australians achieve a brighter future. We value diversity of thought and have an open and flexible workplace. Some industry leading benefits we offer include:

We contribute 3% more to your super on top of the standard employer amount
A hybrid and flexible work environment
Dedicated per person development budget to support your growth
Additional paid leave over Christmas and New Year
Additional 5 days paid “flex leave”, so that you can take time out when you need it
20 weeks paid parental leave
Total Wellness Program, including benefits such as free flu shots, comprehensive EAP support, access to medical experts and wellness related events throughout the year
Community service leave
Salary continuance insurance
Access to long service leave at 5 years
Access to subsidised financial advice

Just to name a few!

About us

At Hostplus, we passionately provide around 1.9 million members with the best possible service; constantly looking for new ways to deliver better value while helping members get the most out of their super. We are inspired to help our members achieve greater security for their future and ensure they retire with dignity.

Your role at Hostplus will make a difference, whether you're in marketing, financial advice, operations or any of our other divisions - you'll be contributing to ensuring our members retire with the best possible outcomes, and what better feeling is there than knowing your role helps someone to retire with dignity and security?

Our commitment to diversity and inclusion

We are dedicated to creating an inclusive workplace where everyone feels valued and appreciated for being their authentic selves. We celebrate diversity and believe that different backgrounds and experiences enrich our relationships and bring meaningful benefits to our people, our members, and the communities we serve.

We welcome applications from everyone and if you require any adjustments made during the recruitment process, we encourage you to reach out to us at [email protected] and to let us know how we can support.

How do I apply?

If you are interested in this opportunity, please follow the prompts to make an application.

We have an important duty to our members, all appointments are made subject to a satisfactory National Police, Bankruptcy and Insolvency Check. Applicants must have current and unrestricted work rights in Australia (sponsorship is not available for this role).

Apply Now

Refine Your Search

programs administrator jobs in melbourne, vic

Senior Insurance Claims Specialist Hybrid

Copy of Facilities Manager

Project Manager

Insurance Claims Manager Hybrid

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Process Specialist - Service Now Engineer

Azure Solution Architect-Digital workspace(M365)

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Manager, Claims Performance & Excellence

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