In-Demand Technical support Jobs in Docklands, Vic

IT Support Consultant
Southern Metropolitan Cemeteries Trust —Springvale VIC
- Part-time
- Azure
- Customer service
- Administrative experience
- Parental leave
11h
Desktop Support Officer
Centorrino Technologies —Melbourne VIC
- $55,000 - $70,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick Apply
5d
Service Desk Analyst
Grant Thornton Australia —Melbourne VIC
- Full-time
- Azure
- Microsoft Office
- Administrative experience
- Health insurance
- Gym membership
19h
IT and online digital services support
EMC Technologies —Melbourne VIC
- Management
- Marketing
- EMR systems
Learning Management Systems Administrator
Linfox —Essendon Fields VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
IT Infrastructure Specialist | Jowett Motor Group (Full-Time)
Jowett Motor Group —Glen Waverley VIC
- Full-time
- Azure
- Administrative experience
- SharePoint
- Parental leave
- Employee assistance program
Quick Apply
Level 2 IT Support Team Leader
Accent Group —Cremorne VIC
- Full-time
- Microsoft Office
- POS
- Leadership
Quick Apply
1d
Functional Support Analyst, Clinical / Patient & Client Management System
Department of Health —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Management
- Recruiting
18h
Senior IT Systems Administrator
KBR —Melbourne VIC
- Full-time
- Bachelor's degree
- No degree
- Parental leave
Customer Service Desk Lead (Technical)
Semtech —Melbourne VIC
- Full-time
- CRM software
- Salesforce
- Engineering
7d
Senior Systems Administrator
Blue IoT —Mulgrave VIC
- Azure
- Microsoft Office
- Administrative experience
Senior Paraplanner – Technical & Advice Support
Focus Financial Partners —Melbourne VIC
- Management
- Financial services
- Communication skills
Sitecore Systems Administrator
Accenture —Melbourne VIC
- Full-time
- Azure
- Management
- DevOps
7d
Senior Service Desk Officer
Eastern Health —Box Hill VIC
- Full-time
- Microsoft Excel
- Customer service
- Communication skills
- Health insurance
- Annual leave
1d
Infrastructure Support Senior Analyst - AU Citizen
Accenture —Melbourne VIC
- Full-time
- Azure
- Administrative experience
- AWS
- Parental leave
Computer Network Support
Medical iT —Melbourne VIC
Help Desk Technician
ALSTOM —West Melbourne VIC
IT Support Engineer (Field)
ITConnexion —Melbourne VIC
Support Systems Safety Analyst
BAE Systems —Melbourne VIC
- Full-time
- Hybrid work
5d
Senior System Development Engineer, Core Networking (Relocation support available)
Amazon Support Services Pty Ltd —Melbourne VIC
- Full-time
- Systems design
- AWS
- Software development
- Health insurance
- Employee assistance program
12d

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IT Support Consultant

Southern Metropolitan Cemeteries Trust -
Springvale VIC

Apply Now

Job Details

Part-time | Full-time
11 hours ago

Benefits

Parental leave

Qualifications

Network administration
System administration
Azure
Customer service
Administrative experience
Driver Licence
IT support
VMWare
Communication skills
Help desk

Full Job Description

About Us:

We create extraordinary experiences. We create memories, we take care of our shared heritage. This means careers where we have to innovate and always push for better, and where your perspective is always valued. This is a world where we bring together our love for the natural environment and our care for one another to make a real difference. This is a world where you’ll discover something new, every day.

Join our IT Team and help drive our evolution, as an innovative, modern sector leader. In a business with a $80 million revenue, and an employee engagement score of 87%, you’ll bring commercial knowledge to an essential community focused, purpose driven organisation that is driven by values.

The Role:

We are seeking an IT Support Consultant to provide timely, accurate and customer focused IT support across SMCT employees and sites. Reporting to the IT Operations Lead, you will work as part of the Helpdesk team to manage incoming service desk requests, provide Level 1 and Level 2 support and contribute to the smooth operation of SMCT’s IT environment. This is a varied role supporting desktop, network, Microsoft 365, AV, printing and systems administration activities, while maintaining a strong focus on service delivery, communication and continuous improvement

Responsibilities:

Manage incoming IT Service Desk tickets, enquiries and escalations, ensuring requests are actioned within agreed service levels
Provide Level 1 and Level 2 support across desktop, remote, printing, network, communications and AV environments
Support Microsoft 365, Active Directory, Azure and related systems administration activities
Build, install, test and maintain IT hardware, software and services across the desktop and broader IT environment
Monitor ticket trends, asset registers and system performance, preparing reports and recommendations for improvement
Coordinate with vendors and external providers to resolve issues and support operational requirements
Create and maintain IT documentation, knowledge base articles, processes and user support materials
Provide staff inductions, user support and guidance to promote effective use of IT systems and services

Your Profile:

Minimum 2 to 3 years’ experience in a Service Desk, Helpdesk or similar IT support role
Strong capability providing Level 1 and Level 2 IT support and systems administration
Experience with Microsoft desktop environments, Microsoft 365, Active Directory and Azure
Familiarity with Microsoft servers, VMware environments and general network administration
Excellent communication and customer service skills, with the ability to support users at all levels
Strong problem solving skills with the ability to identify recurring issues and recommend improvements
Experience working with external vendors, suppliers or consultants
Current valid driver’s licence and flexibility to attend multiple sites as required

What’s on Offer:

We offer a fulfilling career with exceptional personal and professional growth opportunities, along with a comprehensive range of benefits:

Access to Leadership and Development Programs to foster professional growth and advancement.
Employee Health, Wellbeing and Assistance Programs including complimentary onsite physio services.
Flexible working arrangements.
Immediate access to unpaid parental leave and a short waiting period of only three months for paid parental leave, applicable to both full-time and part-time employees.
The opportunity to purchase additional annual leave.
Discounts available at our employee café and onsite florists.

Don’t meet every requirement? We still encourage you to apply – your unique strengths might be just what we need.

We care for our colleagues and the community we serve. To protect one another it is a requirement that all successful candidates complete background checks.

If you have any access requirements which restrict you from fully participating in our recruitment process, please contact [email protected] so that we can discuss necessary adjustments.

We're reviewing applications as they come in and may remove this ad early once the position is filled, so we encourage you to apply as soon as possible.

For more information on Southern Metropolitan Cemeteries Trust, please visit our website: www.smct.org.au.

SMCT is an equal opportunity employer and a Diversity Council Australia Member.

Job details

Pay type

Salary

Apply Now

Refine Your Search

technical support jobs in docklands, vic

IT Support Consultant

Desktop Support Officer

Service Desk Analyst

IT and online digital services support

Learning Management Systems Administrator

IT Infrastructure Specialist | Jowett Motor Group (Full-Time)

Level 2 IT Support Team Leader

Functional Support Analyst, Clinical / Patient & Client Management System

Senior IT Systems Administrator

Customer Service Desk Lead (Technical)

Senior Systems Administrator

Senior Paraplanner – Technical & Advice Support

Sitecore Systems Administrator

Senior Service Desk Officer

Infrastructure Support Senior Analyst - AU Citizen

Computer Network Support

Help Desk Technician

IT Support Engineer (Field)

Support Systems Safety Analyst

Senior System Development Engineer, Core Networking (Relocation support available)

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