In-Demand Estimating manager Jobs in Parramatta, Nsw

Customer Service Consultant
Campbell Property Group —Norwest NSW
- Full-time
- Customer service
- No degree
- Construction experience
- Health insurance
- Employee assistance program
Quick Apply
2h
Engineering Manager
Bielby Holdings —North Sydney NSW
- Bachelor's degree
- Agile
- Construction experience
- Parental leave
7d
Senior Manager - ServiceNow - Technology Consulting
EY —Sydney NSW
- Computer Science
- Business development
- Bachelor's degree
- Parental leave
Senior Cost Manager/Associate - Data Centres / Retail / Education / Defense
Turner & Townsend —Sydney NSW
- Full-time
- Hybrid work
- Microsoft Excel
- Management
- Administrative experience
Quick Apply
Program Manager, Construction and Retrofits
Amazon Commercial Services Pty Ltd —Sydney NSW
- Full-time
- Microsoft Excel
- SQL
- Bachelor's degree
Project Engineering Advisor
Ventia Pty Limited —Arndell Park NSW
- Part-time
- Civil engineering
- Communication skills
- Health insurance
AI 3D Exhibition Designer – Design Systems & Automation
Expo Centric —Rydalmere NSW
- Full-time
- Remote
- AutoCAD
- CAD
- AI
Quick Apply
Cost Analyst | Infrastructure | Gold Coast
Turner & Townsend —Sydney NSW
- Full-time
- Management
- Engineering
- Microsoft Office
Quick Apply
7d
Delivery Lead | Engineering
Deloitte —Sydney NSW
- AI
- Parental leave
11d
Landscape Gardener
Builtron Pty Ltd —Sydney Western Suburbs NSW
- $80,000 - $85,000 a year
- Full-time
- Construction experience
- In-person
- Communication skills
Quick Apply
7d
.NET Technical Lead
Switch —Sydney NSW
- Hybrid work
- Azure
- DevOps
- Microsoft Office
Sitecore Tech Lead / Architect
Switch —Sydney NSW
- Hybrid work
- Azure
- DevOps
- Microsoft Office
Pre-Contracts Engineer
Freyssinet —Macquarie Park NSW
- Contract
- Remote
- Education
- Bachelor's degree
- Construction experience
Technical Specialist CTP Long Tail
Allianz —Sydney NSW
- Full-time
- Hybrid work
- Case management
- Communication skills
Electrical Estimator
Webuild —Sydney NSW
- Contract
- Engineering
- Health insurance
- Parental leave
Senior Preconstruction Manager
Unispace —Sydney NSW
- Civil engineering
- Construction experience
- Construction Management
Quick Apply
Salesforce Education Functional Consultant
AlphaSys —Sydney NSW
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Software development
Quick Apply
11d
Senior Project Engineer
Bielby Holdings —North Sydney NSW
- Analysis skills
- Bachelor's degree
- Construction experience
- Parental leave
7d
Chef
European Catering —Alexandria NSW
- $77,000 - $82,000 a year
- Full-time
- In-person
- Communication skills
- Employee discount
- Free food
Quick Apply
7d
Pre-Contract Engineer
Freyssinet —Macquarie Park NSW
- Contract
- Construction experience
- Communication skills

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Customer Service Consultant

Campbell Property Group
Norwest NSW

Quick Apply

Job Details

Permanent | Full-time
2 hours ago

Benefits

Health insurance
Employee assistance program
Gym membership
Paid volunteer leave
Insurance services

Qualifications

Customer service
Residential construction experience
Construction experience
Communication skills

Full Job Description

New Opportunity due to Growth

Norwest Location

Competitive Salary & Career Growth

Campbell Property Group (CPG), one of Australia’s leading residential construction and property development companies, is growing.

We are needing to expand the team and looking for an experienced Customer Service Consultant to join our Clarendon Homes team in Norwest as a Construction Customer Service Consultant.

This role plays a pivotal role in ensuring a seamless and positive experience for our customers throughout the home-building process (from construction start to handover).

You will be responsible for establishing and maintaining strong customer relationships, proactively guiding customers, providing updates, problem-solving, and collaborating with internal teams (including Site Managers, Pre-Construction CSC, Drafting, Estimating, Permits, Lifestyle Studio) as well as external parties (trades, Councils, Certifiers, demolition companies, banks) to deliver exceptional customer experience.

What you’ll do:

Maintain a strong understanding of the construction process from contract sign to warranty, to guide customers effectively.
Guide customers through the various stages of their home-building journey during construction, specifically at each progress claim milestone.
Educate customers on the complex building process, ensuring a clear understanding of expectations and milestones and what to expect from us as their builder.
Provide end-to-end workflow visibility and work closely with customers to align customer and business goals.
Maintain regular and proactive contact with customers, providing updates on progress across key milestones and provide quality responses to customer queries and complaints in a timely manner and ensuring they are well-informed and satisfied with their journey.
Identify and address roadblocks in the customer journey.
Investigate and resolve customer concerns or questions, escalating issues when necessary.
Collaborate with various internal departments (drafting, estimating, lifestyle studio, and permits) as well as external stakeholders (trades, Councils, Certifiers, demolition companies, lenders etc) to provide customers with updates, answer questions and resolve issues.
Organise and maintain records and documents required for handover (certificates).
Liaise with external stakeholders such as certifiers, and other vendors to follow up and collate information such as Occupation Certificates.
Prepare and distribute handover packs, keys, and related documentation.
Facilitate Building Variation process and administer structural variation fees.
Administer the building contract requirements and variation policy.
Facilitate the preparation of Final Accounts with necessary Internal and External stakeholders.
Adhering to policies and procedures, reporting hazards, incidents, injuries and near misses promptly to the HSE and HR team.
Actively participating in workplace improvements and initiatives aimed at improving health and safety.

About you

2 years in customer service or equivalent role
Experience with complaint resolution
Previous experience within a high volume technical customer service role
Understanding of residential building/construction process desirable
Understand HIA Contract
Understanding of Council requirements for Occupation Certificates
General understanding of residential pre-construction process
General understanding of DA/CDC process
Friendly, outgoing & confident
Strong verbal and written communication
Patient & empathetic
Enjoys teamwork
Attention to detail

What’s on offer

When you join Campbell Property Group, you’ll enjoy:

Competitive salary + flexible working options
Health and wellbeing perks – gym discounts, health insurance, annual nutrition & fitness check-ins
Retail discounts across travel, groceries, and lifestyle
Savings on home builds, trades, suppliers, and utilities
Ongoing learning and development through the CPG Academy
Generous leave – including parental, volunteer, and community service leave
Wellbeing support for you and your family (EAP, financial coaching, health programs)

About us

At Campbell Property Group (CPG), we’re passionate about creating better lifestyles for Australians through quality homes, communities, and services.

Our businesses include:

Clarendon Homes – award-winning, innovative homes across QLD and NSW
Domaine Homes – affordable, stylish homes designed for modern families
CPG Estates – developing vibrant, sustainable communities
Loan Market Elevate – expert financial solutions to support our customers’ property journeys

With over 40 years in the home building industry, we’ve built a reputation for quality, integrity, and customer care.

At Campbell Property Group (CPG), everyone has a home. We are committed to fostering a diverse, inclusive workplace where everyone feels safe, respected and supported and we are proud to be an equal opportunity employer.

To be considered for this career opportunity, please click apply now or email a word formatted copy of your resume to Domenic Ciofani at [email protected]

#ClarendonHomes

#LI-LB1

Company Overview

Please visit https://www.clarendon.com.au/careers for more information

Quick Apply

Refine Your Search

estimating manager jobs in parramatta, nsw

Customer Service Consultant

Engineering Manager

Senior Manager - ServiceNow - Technology Consulting

Senior Cost Manager/Associate - Data Centres / Retail / Education / Defense

Program Manager, Construction and Retrofits

Project Engineering Advisor

AI 3D Exhibition Designer – Design Systems & Automation

Cost Analyst | Infrastructure | Gold Coast

Delivery Lead | Engineering

Landscape Gardener

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Sitecore Tech Lead / Architect

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Technical Specialist CTP Long Tail

Electrical Estimator

Senior Preconstruction Manager

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Senior Project Engineer

Chef

Pre-Contract Engineer

I want to receive the latest job alert for estimating manager in parramatta, nsw

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