In-Demand Senior customer insights analyst Jobs in Parramatta, Nsw

CRM Senior Insights Analyst
Greencross Pet Wellness Company —North Ryde NSW
- Contract
- Hybrid work
- SQL
- Communication skills
Quick Apply
7d
Senior Data & Insights Analyst
Ausgrid —Haymarket NSW
- $146,171 a year
- Full-time
- Hybrid work
- Computer Science
- SQL
- AI
- Parental leave
4d
Change Analyst
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Salesforce
- Communication skills
- Annual leave
- Work from home
Sustainability Analyst
Heidelberg Materials —Parramatta NSW
- Full-time
- Microsoft Excel
- Analysis skills
- Communication skills
- Parental leave
- Employee assistance program
5d
Senior Finance Analyst - Capital and Corporate Advisory (12mths FTC)
Endeavour Group —Sydney NSW
- Contract
- Hybrid work
- Analysis skills
- No degree
- Communication skills
Quick Apply
14d
Senior Claims Practice Analyst
TAL —Sydney NSW
- Full-time
- Hybrid work
Quick Apply
17h
Senior Analyst, Finance Modern Markets APAC
Energizer —Sydney Olympic Park NSW
- $85,800 - $165,900 a year
- Full-time
- Microsoft Excel
- Sales
- Finance
Quick Apply
4d
Senior Data Analyst
Department of Customer Service —Sydney NSW
- $133,348 - $146,945 a year
- Full-time
- Hybrid work
- Salesforce
- Data analysis skills
- SQL
Senior Marketing Growth Analyst
Prezzee —Sydney NSW
- SQL
- AI
- Marketing
- Work from home
- Parental leave
Quick Apply
Senior Field Analytics Analyst
Insulet Corporation —Sydney NSW
- Full-time
- Microsoft Excel
- Sales
- Marketing
External Fraud Risk Oversight & Governance Manager
Macquarie Group Limited —Sydney NSW
- Full-time
- Remote
- Communication skills
- Annual leave
- Work from home
Sr. Product Manager, AU CX Improvements, Amazon Customer Service, AU Customer Experience Improvement
Amazon Commercial Services Pty Ltd —Sydney NSW
- Full-time
- Customer service
- Business development
- Bachelor's degree
- Commuter assistance
- Health insurance
Commercial Pricing Analyst
Plenti Group —Sydney NSW
- Full-time
- Microsoft Excel
- Finance
- SQL
4d
Senior Risk & Control Analyst - 12 month FTC
Prospa —Sydney NSW
- Contract
- Parental leave
- Employee assistance program
Quick Apply
5d
Senior Solutions Consultant
Pegasystems —Sydney NSW
- Financial services
- AI
Complex Fraud Analyst
Optus —Sydney NSW
- Data analysis skills
- Communication skills
- Parental leave
13h
Senior Energy Market Analyst
Tesla —Alexandria NSW
- Full-time
- SQL
- Employee stock purchase plan
- Health insurance
Senior Analyst - Product Structuring & Pricing
AMP Limited —Sydney NSW
- Full-time
- Finance
- SQL
- Financial services
14d
Credit Risk Data Analyst
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- SQL
- Financial services
- AI
- Annual leave
- Work from home
Senior Product Designer
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Research
- Agile
- AI
- Annual leave
- Work from home

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senior customer insights analyst jobs near parramatta, nsw

CRM Senior Insights Analyst

Greencross Pet Wellness Company
North Ryde NSW

Quick Apply

Job Details

Contract
7 days ago

Qualifications

Power BI
Business analysis
Tableau
SQL
Communication skills

Full Job Description

Company Description

Greencross Pet Wellness Company is Australia’s leading pet care network, bringing together Petbarn, Greencross Vets, Animal Emergency Australia and other specialist pet services. Our purpose is to make the world a happier place through the love of pets, and we are building a high-performing, caring and customer-focused culture where our people can thrive.

Job Description

Reporting to the Senior CRM Insights Manager and based in our North Ryde Support office, we have a 3-month contract opportunity for a highly motivated and commercially minded Senior CRM Insights Analyst who wants to play a key role in shaping customer engagement, retention and growth through data-led decision making.

With over 3 million customers and clients annually, CRM is a critical pillar of our business success. Working with our class-leading Friends for Life loyalty program, transactional data across Retail and Vet, and digital engagement data, this role will help identify where customer insight can be turned into measurable commercial action.

What You’ll Do

This role will take ownership of complex analysis across CRM and customer engagement initiatives, working closely with senior members of the Insights & Analytics team and broader business stakeholders to mine data, build meaningful segmentations, automate reporting and deliver insights that influence decision making.

This is a hands-on senior analyst role for someone who can own the data, own the insight and help drive the outcome — balancing technical depth with strong commercial storytelling and stakeholder influence. You will:

Own the extraction, transformation and analysis of complex customer, loyalty, campaign and transactional datasets using SQL and related analytics tools
Partner with senior stakeholders to understand business priorities, shape analytical briefs and translate data into commercially actionable recommendations
Design, manage and interpret CRM test-and-control activity, campaign measurement and customer engagement performance reporting
Create clear, compelling insight narratives and data visualisations for senior management and cross-functional teams
Identify opportunities to improve customer segmentation, targeting, retention, lifecycle engagement and supplier-funded CRM activity
Accelerate automation of repetitive reporting and analytical processes to improve operational efficiency and reduce manual effort
Share technical knowledge across the team to lift overall analytical capability

About you

We’re looking for someone who is passionate about their career in Business Insights and has already developed strong technical, analytical and commercial experience. You will be confident working with complex data, engaging stakeholders and turning analysis into recommendations that influence action.

You will have:

Advanced SQL capability, including customer segmentation, joining complex tables, data transformation, quality checking and repeatable analytical workflows
Proven experience analysing large customer, loyalty, transactional or longitudinal datasets to identify growth, retention and engagement opportunities
Strong experience with reporting and visualisation tools such as Tableau, Power BI or similar platforms
Demonstrated ability to turn analysis into a simple, compelling story through clear recommendations and data visualisation
Experience working with senior stakeholders and cross-functional teams to shape briefs, manage competing priorities and influence decisions
Commercial acumen, ideally gained in retail, FMCG, supplier-funded marketing, customer analytics or a related environment
Excellent interpersonal, communication, time-management and influencing skills
A record of improving data extraction, reporting or analytical processes through automation, documentation or continuous improvement

This is an outstanding opportunity within a highly visible part of our business, dealing with a breadth of internal stakeholders and would suit a proactive, driven and passionate senior analyst who enjoys using data to shape the future direction of our company.

Interested? Apply now or email Belinda Krezo at [email protected]

Qualifications

Previous experience in a Senior Business Analyst rfole

Additional Information

#Petbarn

Quick Apply

Refine Your Search

senior customer insights analyst jobs in parramatta, nsw

CRM Senior Insights Analyst

Senior Data & Insights Analyst

Change Analyst

Sustainability Analyst

Senior Finance Analyst - Capital and Corporate Advisory (12mths FTC)

Senior Claims Practice Analyst

Senior Analyst, Finance Modern Markets APAC

Senior Data Analyst

Senior Marketing Growth Analyst

Senior Field Analytics Analyst

External Fraud Risk Oversight & Governance Manager

Sr. Product Manager, AU CX Improvements, Amazon Customer Service, AU Customer Experience Improvement

Commercial Pricing Analyst

Senior Risk & Control Analyst - 12 month FTC

Senior Solutions Consultant

Complex Fraud Analyst

Senior Energy Market Analyst

Senior Analyst - Product Structuring & Pricing

Credit Risk Data Analyst

Senior Product Designer

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