In-Demand Engineering manager agentic ai Jobs in Parramatta, Nsw

Technical Account Manager - (AU)
Obsidian Security —Sydney NSW
- Google Suite
- Salesforce
- APIs
Quick Apply
Site Reliability Engineer II, APAC
Jamf —Sydney NSW
- On call
- Remote
- Writing skills
- AWS
- AI
4d
Senior Full Stack Engineer - Hybrid
Sitemate —Sydney NSW
- $160,000 - $200,000 a year
- Full-time
- Hybrid work
- AWS
- Product management
- AI
- Annual leave
- Work from home
4d
Enterprise Architect
Adobe —Sydney NSW
- Full-time
- Computer science
- Azure
- Computer Science
Software Engineer - API
Nuix —Sydney NSW
- Hybrid work
- Management
- Computer Science
- No degree
3d
Sr. Manager, Customer Success & CX, APAC
Dialpad —Sydney NSW
- CRM software
- Management
- Computer Science
Quick Apply
Senior Software Engineer, Golang
Checkbox Technology —Sydney NSW
- Full-time
- Hybrid work
- AWS
- Software development
- APIs
Quick Apply
Staff Software Engineer . NET, Full Stack
Commonwealth Bank —Sydney NSW
- Full-time
- AWS
- APIs
- AI
Account Manager, Enterprise
Sitecore —Sydney NSW
- Full-time
- Hybrid work
- Sales
- Presentation skills
- AI
Data Scientist
Woolworths Group —Surry Hills NSW
- Full-time
- Computer Science
- Engineering
- Data analysis skills
Migration Delivery Senior Lead - Marketing Cloud/Revenue Cloud/Tableau
Salesforce —Sydney NSW
- Full-time
- Sales
- Salesforce
- No degree
AI Backend Developer, Binance Square (Java, Golang, Python)
Binance —Sydney NSW
- Full-time
- Remote
- Azure
- Computer Science
- Engineering
Quick Apply
Lead Software Engineer
hipages Group —Sydney NSW
- Hybrid work
- AWS
- AI
Quick Apply
Senior Customer Success Manager, Australia
Checkbox Technology —Sydney NSW
- Full-time
- Hybrid work
- AI
- Communication skills
- Parental leave
Quick Apply
11d
Customer Onboarding Manager
Weel —Sydney NSW
- Hybrid work
- ERP systems
- Organisational skills
- APIs
- Parental leave
- Employee assistance program
8d
Senior DevOps Engineer
CreditorWatch —Sydney NSW
- Full-time
- Hybrid work
- DevOps
- AWS
- APIs
- Gym membership
Quick Apply
Engineering Manager, Developer Experience
Cover Genius —Sydney NSW
- Full-time
- Hybrid work
- DevOps
- Scripting
- Organisational skills
- Work from home
Sr. Business Development Manager, Storage (Data Foundations), WWSO Data APJC
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- Computer Science
- Engineering
- Bachelor's degree
12d
Strategic Customer Success Manager
Dolby —Sydney NSW
- Management
- APIs
- AI
Staff AI Application Security Engineer
Relevance AI —Sydney NSW
- Full-time
- Hybrid work
- AWS
- APIs
- AI
- Parental leave
- Employee assistance program

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Technical Account Manager - (AU)

Obsidian Security -
Sydney NSW

Quick Apply

Job Details

Qualifications

Authentication
Google Suite
Salesforce
Incident response
APIs
Security
Middleware
Cybersecurity
SaaS
Communication skills

Full Job Description

Obsidian Security is the leading SaaS security platform, trusted by global enterprises like Snowflake, T-Mobile, and Algolia. We protect 200+ organizations across North America, Europe, the Middle East, Southeast Asia, Australia, and New Zealand, including many of the world's largest Fortune 1000 and Global 2000 companies.

Founded in 2017 and backed by top investors like Greylock, Obsidian was built to close a critical gap: securing SaaS apps where business happens—Microsoft 365, Salesforce, and hundreds more. The company does this by offering a complete SaaS security platform to reduce risk, detect and respond to threats, and prevent breaches at the source. Obsidian was built by leaders who redefined endpoint and identity security at CrowdStrike, Okta, Cylance, and Carbon Black. Now, they're transforming how SaaS is secured.

With AI driving rapid SaaS growth and complexity, agentic AI tools gain privileged access to sensitive data through integrations, creating new risks most security tools miss. Obsidian uniquely detects anomalous OAuth token activity and manages integration risks. Major announcements are on the horizon. Recognizing that SaaS security needs to evolve, Obsidian enables growing organizations to start with a lightweight, prevention-focused browser extension and expand coverage over time.

With global momentum, a growing partner ecosystem including SentinelOne, Databricks, and Google Cloud, and a major fundraise ahead, Obsidian is scaling rapidly toward long-term growth and IPO readiness.

We are hiring a proactive Technical Account Manager (TAM) professional to join our Customer Success team. If you're excited to be part of a winning team of a SaaS security start-up, Obsidian Security is a great place to make an impact.

A TAM is responsible for actively driving customer value within the Obsidian platform. The role is to technically advise on the usage of Obsidian solutions and be a subject matter expert on SaaS security challenges and best practices. The TAM's responsibility is to partner with customers in a technical and educational capacity throughout the life of the customer partnership. The TAM is also the voice of the customer within Obsidian, providing important feedback to product management and engineering. The ideal candidate is driven, collaborative, and knowledgeable, has worked in a cybersecurity role, and is excited about the opportunity to work in a SaaS security start-up. This hybrid role requires the candidate to be on-site at the customer site in Sydney, Australia, for at least two to three days per workweek.

About the Role:

Deliver the highest level of customer experience and technical assistance to customers and partners. Manage simultaneous customer requests, inquiries, and issues of varying complexity and priority.
Take ownership of driving complex scenarios and issues, working with appropriate stakeholders in engineering, product management, and sales to deliver successful outcomes.
Work closely with our customers to make sure they are enabled/on-boarded successfully, fully understand how to use the platform, and can successfully integrate it into their day-to-day workflows.
Drive towards improving customer understanding and usage of the Obsidian platform. This includes understanding common issues to build and improve in-product documentation and guides, as well as deliver live or recorded product training for new customers or partners.
Identify, communicate, and deliver on opportunities to improve Obsidian's ability to support and enable our customers to be successful, including new processes, tools, or product prototypes.
Create and deliver Account Health checks and Quarterly Business Review

About You:

A strong blend of communication abilities and technical skills to be the field-facing technical ambassador for Obsidian
Experience in building and managing strong customer relationships
Experience with cybersecurity, especially Cloud and SaaS security concerns
Ability to prioritize and manage multiple requests while delivering results
Experience administering and configuring SaaS applications (such as Google Workplace / GSuite, O365, Okta, Duo, etc)
Experience interacting with APIs, integrations, and middleware
An understanding of common web authentication methods (such as tokens, OAuth, SAML, etc.)
Versed in software engineering (Python) is a definite plus
Experience with cybersecurity solution stacks
Experience in incident response, threat triage, log analysis, and data correlation is a strong plus.

Quick Apply

Refine Your Search

engineering manager agentic ai jobs in parramatta, nsw

Technical Account Manager - (AU)

Site Reliability Engineer II, APAC

Senior Full Stack Engineer - Hybrid

Enterprise Architect

Software Engineer - API

Sr. Manager, Customer Success & CX, APAC

Senior Software Engineer, Golang

Staff Software Engineer . NET, Full Stack

Account Manager, Enterprise

Data Scientist

Migration Delivery Senior Lead - Marketing Cloud/Revenue Cloud/Tableau

AI Backend Developer, Binance Square (Java, Golang, Python)

Lead Software Engineer

Senior Customer Success Manager, Australia

Customer Onboarding Manager

Senior DevOps Engineer

Engineering Manager, Developer Experience

Sr. Business Development Manager, Storage (Data Foundations), WWSO Data APJC

Strategic Customer Success Manager

Staff AI Application Security Engineer

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