In-Demand Program coordinator Jobs in Penrith, Nsw

Enquiries Coordinator
Care Connect —Bella Vista NSW
- Full-time
- Management
- Customer service
- Microsoft Office
- Employee assistance program
1d
Tool Coordinator
Liebherr-Australia Pty. Ltd. —Sydney NSW
- Full-time
- Maintenance
- Forklift
- Data entry
- Health insurance
- Parental leave
HIRING - SPEECH THERAPIST - FULL TIME & CASUAL
Cross Care NDIS —Smithfield NSW
- $70 - $100 an hour
- Temporary
- Anatomy knowledge
- Clinic
- Bachelor's degree
Quick Apply
Clinical Midwife Specialist Gde 2, Primary Care - TFT up to Jan.2027 - Sydney Metropolitan/Statewide
Justice Health & Forensic Mental Health Network —Sydney Western Suburbs NSW
- $128,301.89 - $132,523.13 a year
- Full-time
11d
Aboriginal Chronic Care - Aboriginal Health Worker Traineeship - Temp FT
South Western Sydney Local Health District —Sydney Western Suburbs NSW
- $1,043.41 - $1,076.62 a week
- Full-time
- No experience needed
- Patient care
- Annual leave
- Parental leave
4d
Registered Nurse (RN2-8), Adolescent Health - TFT up to Nov.2027 - Reiby Juvenile Justice Centre
Justice Health & Forensic Mental Health Network —Sydney Western Suburbs NSW
- $43.46 - $57.88 an hour
- Full-time
- Front desk
- Nursing
7d
Clinical Nurse Specialist (Grade 2), Custodial Mental Health, MRRC Centre Silverwater Justice Health, TFT up to 2/5/2027
Justice Health & Forensic Mental Health Network —Sydney Western Suburbs NSW
- $128,301.89 - $132,523.13 a year
- Full-time
- Discharge planning
- Negotiation
6d
Clinical Midwife Specialist Gde 2, Primary Care - PPT 16 hours p/week - Sydney Metropolitan/Statewide
Justice Health & Forensic Mental Health Network —Sydney Western Suburbs NSW
- $128,301.89 - $132,523.13 a year
- Part-time
11d
Assistant Project Officer (Course Coordination)
National Parks & Wildlife Service —Sydney Western Suburbs NSW
- Full-time
- Administrative experience
- Communication skills
- Annual leave
1d
Purchasing & Inventory Coordinator
Corinthian Doors —St Marys NSW
- Analysis skills
- Organisational skills
- Construction experience
4h
Intake Coordinator
Care Connect —Bella Vista NSW
- Full-time
- Customer service
- Microsoft Office
- Care plans
- Employee assistance program
1d
Talent Acquisition Coordinator
Interflow —Girraween NSW
- Full-time
- Communication skills
- On-the-job training
- Work from home
1d
OSHC Assistant Coordinator - Bossley Park
Sydney Catholic Early Childhood Services —Bossley Park NSW
- $43 - $45 a year
- Part-time
- First Aid Certification
Quick Apply
21h

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Enquiries Coordinator

Care Connect -
Bella Vista NSW

Apply Now

Job Details

Full-time
1 day ago

Benefits

Employee assistance program
Salary packaging
Insurance services

Qualifications

Management
Customer service
Microsoft Office
Senior Secondary Certificate of Education
Data entry
Computer skills
Working with Children Check
Communication skills
Time management

Full Job Description

Posted: 31/08/2026

Closing Date: 29/09/2026

Job Type: 3. Maximum Term - Full Time

Location: Bella Vista

Job Category: Administration

Job Description

At Care Connect, we're proud to be one of Australia's leading not-for-profit home care specialists. Since 1994, we've been helping people live independently, confidently and happily at home. We support clients across Victoria, New South Wales and Queensland through personalised care and trusted partnerships that make life easier.

We're seeking a customer-focused Enquiries Coordinator to join our team and play a vital role in creating positive first impressions for clients, families, carers and referral partners.

If you're passionate about helping people, enjoy speaking with a variety of stakeholders and thrive in a fast-paced customer service environment, we'd love to hear from you.

About the role

Reporting to the Team Leader, you will be the first point of contact for people connecting with Care Connect via phone, email, web enquiries and mail.

You will be responsible for responding to and redirecting enquiries to the appropriate person or team, ensuring every interaction is handled professionally, efficiently and with genuine care. You'll also conduct follow-up calls with new clients to gather feedback and support a positive client experience.

This role is perfect for someone who enjoys talking to people, building rapport quickly and making a meaningful difference through exceptional customer service.

Key responsibilities

Manage incoming enquiries via phone, email, web and mail.
Assess and direct enquiries to the appropriate team or individual.
Provide a professional and welcoming first point of contact.
Conduct follow-up calls with new clients to gather feedback on their experience.
Accurately record information and update client systems.
Identify and appropriately manage or escalate client concerns.
Meet service level agreements and operational KPIs.
Support continuous improvement initiatives.
Maintain high standards of customer service, confidentiality and privacy.
Work collaboratively with internal teams to ensure smooth client journeys.

Why join Care Connect?

Care Connect is one of Australia's leading not-for-profit home care specialists, supporting people to live happily at home for life. Since 1994, we've partnered with tens of thousands of Australians, delivering personalised supports that enable confidence, connection and purpose.

Our work is guided by our CARE values – Collaboration & Courage, Authenticity, Respect and Excellence – and a genuine commitment to putting clients first.

We offer:

A permanent opportunity with a trusted not-for-profit organisation.
Flexible working arrangements within core business hours.
Competitive salary with NFP salary packaging benefits.
A supportive, collaborative team environment.
Ongoing learning and development opportunities.
Employee Assistance Program.
Discounted health insurance and wellbeing benefits, including Fitness Passport.
The opportunity to make a meaningful difference in the lives of older Australians.

About you

You'll be a positive, empathetic and highly organised customer service professional with a passion for helping people. You have excellent communication skills, enjoy working in a busy environment and can confidently manage multiple priorities while maintaining a high level of accuracy.

You'll bring a client-first mindset, strong attention to detail and the ability to build trust and rapport with a diverse range of people.

To be successful you will have:

Experience in a high-volume inbound and outbound call environment.
Exceptional customer service and call management skills.
Strong communication skills, both written and verbal.
Excellent planning, organisational and time management skills.
Accurate and efficient data entry skills.
The ability to manage sensitive conversations with professionalism and empathy.
Experience meeting service level agreements and performance targets.
Strong computer skills, including Microsoft Office and client management systems.
An understanding of aged care, community services or health care environments will be highly regarded.

Qualifications

Successful completion of Year 12 or equivalent.
Qualifications in Customer Service, Business Administration or a related field will be highly regarded.

Employment requirements

Successful candidates will be required to provide:

Current Police Check
Working with Children Check
Evidence of the right to work in Australia

As part of our recruitment process, candidates will be required to complete psychometric assessments.

If you're passionate about delivering outstanding customer service and helping people access the support they need, we'd love to hear from you.

Apply now and help us enable people to live happily at home for life.

To request a position description or a confidential discussion, please contact our Talent Acquisition Team at [email protected].

We're reviewing applications on an ongoing basis and may appoint before the advert closes, so apply early to avoid missing out.

We understand the benefits that a diverse workforce brings to our diverse community of clients. Care Connect is an inclusive, Equal Opportunity employer. We encourage applications from all members of the community including First Nations peoples, people from culturally and linguistically diverse backgrounds, LGBTQIA+ people, mature-aged workers and people living with disability.

We will not consider unsolicited resumes from recruitment agencies – thank you.

Apply Now

Refine Your Search

program coordinator jobs in penrith, nsw

Enquiries Coordinator

Tool Coordinator

HIRING - SPEECH THERAPIST - FULL TIME & CASUAL

Clinical Midwife Specialist Gde 2, Primary Care - TFT up to Jan.2027 - Sydney Metropolitan/Statewide

Aboriginal Chronic Care - Aboriginal Health Worker Traineeship - Temp FT

Registered Nurse (RN2-8), Adolescent Health - TFT up to Nov.2027 - Reiby Juvenile Justice Centre

Clinical Nurse Specialist (Grade 2), Custodial Mental Health, MRRC Centre Silverwater Justice Health, TFT up to 2/5/2027

Clinical Midwife Specialist Gde 2, Primary Care - PPT 16 hours p/week - Sydney Metropolitan/Statewide

Assistant Project Officer (Course Coordination)

Purchasing & Inventory Coordinator

Intake Coordinator

Talent Acquisition Coordinator

OSHC Assistant Coordinator - Bossley Park

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