In-Demand It entry level Jobs in Parramatta, Nsw

Client Service Officer
Thinktank —Sydney NSW
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Financial services
- Annual leave
3IC - Pitt St
JD Sports Australia & New Zealand —Sydney NSW
- Full-time
- Communication skills
- Parental leave
- Employee assistance program
Early Childhood Trainee Educator
Reggio Emilia Early Learning Centre —Sydney NSW
- $23.10 an hour
- Full-time
- No experience needed
- In-person
Quick Apply
1d
Supply Chain Analyst
Prysmian Group —Liverpool NSW
- Full-time
- Microsoft Excel
- Engineering
- ERP systems
- Parental leave
Brokerage Classifier
UPS —Botany NSW
- Full-time
Concierge
JLL —Sydney NSW
- Management
- Financial services
- Communication skills
- Health insurance
- Parental leave
3d
People & Culture Administrator - Sydney CBD
RFBI —Sydney NSW
- Full-time
- Customer service
- Administrative experience
- Recruiting
1d
Retail Buyer
Habitania —Blacktown NSW
- $78,000 - $80,000 a year
- Full-time
- In-person
- Communication skills
Quick Apply
12d
Customs Broker
UPS —Kogarah NSW
- Full-time
Workplace Experience Coordinator
Egis —North Sydney NSW
- Contract
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Parental leave
2d
Corporate Strategy & Financial Analyst
Pet Circle —Sydney NSW
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- ERP systems
- Employee discount
Group Travel Manager - North Sydney, NSW
FCM Meetings & Events —Sydney NSW
- $90,000 - $100,000 a year
- Full-time
- Microsoft Excel
- Management
- Customer service
- Health insurance
- Parental leave
Reception Coordinator
DAI-LaSalle Invest Mgt Aus Pty Ltd —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
- Health insurance
- Parental leave
Quick Apply
3d
Autobody Repairer - Entry level
Carma —Sydney NSW
- Full-time
- No experience needed
- On-the-job training
Quick Apply
Workplace Concierge & Reception
JLL —North Ryde NSW
- Hospitality
- SharePoint
- Cleaning
- Health insurance
- Parental leave
9d
Industrial Officer
United Workers Union —Sydney NSW
- $84,626 - $127,528 a year
- Full-time
- Bachelor's degree
- Annual leave
Quick Apply
Senior Support Analyst
HammondCare —St Leonards NSW
- Full-time
- Customer service
- Research
- Analysis skills
- Parental leave
- Referral program
Leasing Executive - Office Leasing - North Sydney
DAB-Jones Lang LaSalle (NSW) Pty Ltd —North Sydney NSW
- Full-time
- Sales
- Customer service
- AI
Quick Apply
Talent Executive
News Corp —Sydney NSW
- Full-time
- Hybrid work
- Management
- Sales
- Administrative experience
- Parental leave
Administration Assistant to the National Director
Bush Church Aid —Sydney NSW
- Full-time
- Microsoft Word
- Microsoft Outlook
- Management
8d

I want to receive the latest job alert for it entry level in parramatta, nsw

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it entry level jobs near parramatta, nsw

Concierge jobs in Sydney NSW

Senior Support Analyst jobs in St Leonards NSW

Financial Analyst jobs in Sydney NSW

Early Childhood Teacher jobs in Sydney NSW

Receptionist jobs in Sydney NSW

Director Of People & Culture jobs in Sydney NSW

No Experience Receptionist jobs in Brisbane Qld

Receptionist, Casual, Part Time, Teen, Teenager jobs in Melbourne Vic

Receptionist jobs in Greater Adelaide Sa

Gp Receptionist jobs in Norwest Nsw

Dermatology Receptionist jobs in Deer Park Vic

Medical Receptionist jobs in Sunshine Coast Qld

No Experience Receptionist jobs in Adelaide Sa

Group Manager jobs in Toowoomba Qld

General Manager Engineer jobs in Perth Wa

Group Manager jobs in Katherine Nt

Group Manager jobs in Mid North Coast Nsw

Health Manager jobs in Sydney Nsw

Store Manager jobs in East Hills Nsw

Group Manager jobs in Sandy Bay Tas

Client Service Officer

Thinktank -
Sydney NSW

Apply Now

Job Details

Benefits

Annual leave

Qualifications

Microsoft Excel
Microsoft Outlook
Financial services
Communication skills

Full Job Description

Thinktank is one of Australia’s largest and fastest growing Residential and Commercial Property Non-bank Lender with a multi-office presence across Australia.

As an innovative, knowledgeable and established financial services provider with a reputation for professionalism and integrity, Thinktank focuses on building quality internal and external stakeholder relationships in support of our wide range of borrowers and investors.

Role Overview

As a Client Service Officer (CSO) you will be the first point of contact for Thinktank customers, assisting with their general enquiries. You will ensure our customers feel valued and supported by engaging with them, assessing their needs and providing superior customer service. It is important that all customer enquiries (post settlement) are actioned accurately, professionally and within service level agreements (SLA) driving customer focused outcomes.

It is highly critical to this role that individuals have strong communication skills and able to handle a large volume of inbound and outbound interactions (voice and chat). This is essential to success in the role

Key Accountabilities

Respond to customer enquiries via phone, email, chat or case management within SLA
Ensure that customers are identified correctly in line with the Thinktank requirements
Enter wrap up codes correctly and ensure activity status is updated regularly
Ensure calls are handled professionally and within a timely manner
Encourage and educate customers to use the online portal to self-service
Enter customer notes into the system post each call
Maintain accurate records of customer accounts including data entry into the core banking system as required
Strive to reduce the SLA where possible to drive customer focused outcomes
Take customer complaints and following the Thinktank complaints handling procedure

About You

An understanding of mortgage lending, residential and/or commercial
Residential or commercial lending client service/contact centre experience
Standard and capable systems knowledge (core banking, email, excel and outlook)
Excellent communication skills both written and verbal
Some understanding of Financial Services legislation as it relates to residential and commercial lending
Well-developed communication skills which will be demonstrated by an ability to provide a high level of service to internal stakeholders.
Ability to keep calm under pressure and be customer centric
Make a positive contribution to the company culture and work environment

Why Thinktank?

We are a little bit different at Thinktank. No bureaucratic processes, politics or egos. Fairness and transparency are our most important values, it’s how we do business and how we look after our team. You will be valued and trusted. You will work with welcoming and knowledgeable colleagues who will help you succeed.

We work a hybrid model of working from home and the office which encourages and supports great work life balance. We offer meaningful employee benefits such as Flex leave in addition to annual leave, a work well allowance and more.

If you are interested in having a confidential conversation, please apply now for an immediate review of your resume or contact Heena Geronimo, People & Culture Manager on [email protected]

Apply Now

Refine Your Search

it entry level jobs in parramatta, nsw

Client Service Officer

3IC - Pitt St

Early Childhood Trainee Educator

Supply Chain Analyst

Brokerage Classifier

Concierge

People & Culture Administrator - Sydney CBD

Retail Buyer

Customs Broker

Workplace Experience Coordinator

Corporate Strategy & Financial Analyst

Group Travel Manager - North Sydney, NSW

Reception Coordinator

Autobody Repairer - Entry level

Workplace Concierge & Reception

Industrial Officer

Senior Support Analyst

Leasing Executive - Office Leasing - North Sydney

Talent Executive

Administration Assistant to the National Director

I want to receive the latest job alert for it entry level in parramatta, nsw

Explore jobs in more locations

Why Thinktank?

Job Seeker Tools

Employer Tools

Browse

Stay Connected