In-Demand Order administrator Jobs in Parramatta, Nsw

Client Service Associate Part Time
Richemont —Sydney NSW
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Bunzl —Erskine Park NSW
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CEVALogistics —Sydney NSW
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Link Group —Parramatta NSW
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Medical Receptionist
Ramsay Health Care —Wentworthville NSW
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Commerce —Sydney NSW
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OpenAI —Sydney NSW
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Zurich Insurance —North Sydney NSW
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Assistant Boutique Manager
A.Lange and Sohne —Sydney NSW
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5d
Retail Salesperson
ARB Corporation —Kirrawee NSW
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Contracts Manager – Data Centres and Mission Critical
Turner & Townsend —Sydney NSW
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Quick Apply
Senior Technical Consultant ServiceNow
NTT DATA —Sydney NSW
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Client Service Associate Part Time

Richemont -
Sydney NSW

Apply Now

Job Details

Part-time
11 days ago

Qualifications

Management
Sales
Communication skills

Full Job Description

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.

YOUR MISSION:
The Part Time Client Service Associate is the primary point of contact for clients, delivering a seamless, high-touch aftersales experience. This role owns the end-to-end client journey from intake to resolution, ensuring service excellence, commercial alignment, and brand standards are consistently upheld.

HOW WILL YOU MAKE AN IMPACT?

As the Part Time Client Service Associate, you will be the face of the Maison’s aftersales service, managing client relationships and orchestrating repair journeys with empathy, precision, and commercial awareness.

Your responsibilities will include:

Client Engagement and Service Excellence

Serve as the main point of contact for clients throughout the aftersales journey (intake, diagnosis, quotation, approval, service update and pick up).

Clearly explain repair processes, timelines, costs, and expectations to clients, ensuring transparency and trust.

Manage client communications proactively (updates, follow-ups, delays, approvals).

Possess a strong understanding of Cartier Service Policies with the ability to execute/implement these policies to provide a Maison appropriate client experience

Ability to perform on-site quick services such as strap changes, bracelet sizing (non-gold,) steam cleaning, cord changes, engraving & embossing.

Handle escalations and complex client situations with professionalism and solution-oriented mindset.

Apply client experience guidelines and technical expertise to share recommendations with client about service and product sales (straps, links)

Ability to partner with Boutique colleagues on sales (accessories, watches and jewellery

Core Operation Support

Coordinate with Client Service Administrator and workshops to ensure accurate execution of repair orders.

Ensure service documentation, approvals, and handovers are completed accurately.

Contribute to service excellence KPIs (Barometer, client satisfaction).

Understand and comply with Cartier security and operational procedures (i.e. product handling, inventory control, etc).

Step in to support Client Service Administrator tasks when required to ensure service continuity during peak periods.

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

At Richemont, we know that passion and expertise are the sparks that create extraordinary success. As a Client Service Associate, you will bring:

Strong client-facing communication and relationship management skills.

Sound judgement to assess repair scope and intervention type.

High emotional intelligence and service mindset.

Ability to manage multiple cases while maintaining attention to detail.

Commercial awareness to balance client experience, cost control, and Maison standards.

Collaborative mindset to work cross-functionally with boutiques, workshops, and HQ teams.

Available to work retail hours Part time, including weekends in a fast-paced retail store environment

HOW DO WE KEEP YOU SMILING?

The opportunity to represent a prestigious Maison and deliver meaningful client experiences.

A supportive team environment where collaboration and shared success are valued.

Exposure to luxury craftsmanship and technical repair processes.

Clear development pathways in sales & service operations, and luxury retail.

YOUR JOURNEY WITH US:

Step 1: Submit your application!

Step 2: If your profile aligns, you will received a call from our TA team

Step 3: Following a successful screening, you will be invited to in-person interviews with boutique management team and HR

Step 4: The final candidate(s) will be invited to meet with the Commercial Director

Step 5: With successful interviews completed, and contingent upon successful pre-employment checks, you will begin your journey with us.

Ignite your passion for luxury and make a meaningful impact at Cartier – apply now!

#Richemont #WeCraftTheFuture

Apply Now

Refine Your Search

order administrator jobs in parramatta, nsw

Client Service Associate Part Time

Facilities Administrator/Receptionist

Account Specialist

Workers Compensation Administrator - Complex National Claims

Senior Business Support Administration

SQL Server Database Administrator

Office Manager

Inventory Administrator - Bunzl Safety & Lifting Erskine Park

Operations Supervisor | Kemps Creek NSW

Head of Fund Operations

Medical Receptionist

Helpdesk Services Engineer II

Helpdesk Services Engineer II

Senior Atlassian Technology Consultant

Account Director, Education

Senior Claims Consultant

Assistant Boutique Manager

Retail Salesperson

Contracts Manager – Data Centres and Mission Critical

Senior Technical Consultant ServiceNow

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