In-Demand Solution architect Jobs in Fyshwick, Act

Junior Genesys Cloud CX Architect
Unisys —Canberra ACT
- Full-time
- Management
- Customer service
- Communication skills
1d
Integration Architect- AU Citizen with Security Clearance
Accenture —Canberra ACT
- Full-time
- Azure
- AWS
- APIs
- On-the-job training
- Parental leave
Director, Platforms, Virtualisation and Infrastructure | Full-time Permanent
Digital Canberra —Canberra ACT
- $149,172 - $167,151 a year
- Full-time
- Hybrid work
2d
Manager, Sales Development
Snowflake —Barton ACT
- Full-time
- Computer Science
- Engineering
- Master's degree
Account Director - Sales
Macquarie Technology Group —Canberra ACT
- Full-time
- Hybrid work
- AI
- Communication skills
- Negotiation
Quick Apply
SD-WAN / SASE Architect & Consultant
Accenture —Canberra ACT
- Full-time
- Azure
- AWS
- AI
9d
Delivery Consultant: Full Stack Engineer, AWS Professional Services
Amazon Web Services Australia Pty Ltd —Canberra ACT
- Full-time
- Management
- Systems design
- AWS
Senior Network Architect
Accenture —Canberra ACT
- Full-time
- Azure
- AWS
- Presentation skills
9d
Senior Solution Architect - Nutanix
Datacom —Canberra ACT
- Full-time
- Hybrid work
- Management
- Administrative experience
- IT
- Parental leave
- Employee discount
Quick Apply
Principal Architect - Azure
Datacom —Canberra ACT
- Full-time
- Hybrid work
- Azure
- Computer Science
- Engineering
- Parental leave
- Employee discount
Quick Apply
11d
Senior Software Engineer - 9 months
Leidos —Canberra ACT
- Full-time
- Leadership
- Communication skills
- Annual leave
Senior Client Manager - Business Applications
NTT DATA —Canberra ACT
- Full-time
- CRM software
- Sales
- Salesforce
Senior Cyber Security GRC Specialist
SkyDB —Canberra ACT
- $95,000 - $175,000 a year
- Contract
- Analysis skills
- Presentation skills
- In-person
Quick Apply
14d
Director, Data Centre Architecture
AECOM —Canberra ACT
- Full-time
- Hybrid work
- Organisational skills
- Leadership
- Teaching
Senior Security Consultant
Fujitsu —Barton ACT
- On call
- Bachelor's degree
Cisco & Nokia BNG Engineer / Network Desing Engineer
Showtime Consulting —Canberra ACT
- Management
- No degree
- Communication skills
2d
Lead AD Architect
Accenture —Canberra ACT
- Full-time
- Master's degree
- Bachelor's degree
- Parental leave
Senior Data & AI Engineer
Showtime Consulting —Canberra ACT
- Azure
- Computer Science
- Master's degree
1d
Endpoint Engineering Architect
Datacom —Canberra ACT
- Full-time
- Hybrid work
- Azure
- Management
- AWS
- Parental leave
- Employee discount
Quick Apply
Cloud & AI Platform Specialist - Azure
Datacom —Canberra ACT
- Full-time
- Hybrid work
- Azure
- APIs
- AI
- Parental leave
- Employee discount
Quick Apply
11d

I want to receive the latest job alert for solution architect in fyshwick, act

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

solution architect jobs near fyshwick, act

Network Engineer jobs in Canberra ACT

Architect jobs in Canberra ACT

Director jobs in Canberra ACT

Data Engineer jobs in Canberra ACT

Cloud Architect jobs in Ipswich Qld

Solution Architect jobs in Austral Nsw

Cloud Architect jobs in Randwick Nsw

Cloud Architect jobs in Sydney Nsw

Sponsor Architect jobs in Hobart Tas

Technical Support Engineer Cloud Support Engineer jobs in Melbourne Vic

Cloud Architect jobs in Melbourne Vic

Graduate Civil Engineer jobs in Melbourne Vic

Student Engineer, Cadet jobs in Sydney Nsw

Network Engineer jobs in Ivanhoe Vic

Network Engineer jobs in Sydney Nsw

Network Engineer jobs in Brisbane Qld

Electrical Engineer No Experience jobs in Melbourne Vic

Network Engineer jobs in Australian Catholic University, Brisbane Campus Qld

Architect, Draftsperson jobs in Perth Wa

Network Analyst No Experience jobs in Parramatta Nsw

Junior Genesys Cloud CX Architect

Unisys -
Canberra ACT

Apply Now

Job Details

Full-time
1 day ago

Qualifications

Management
Incident management
Customer service
Communication skills

Full Job Description

What success looks like in this role:

We're looking for a Junior Genesys Cloud CX Architect to support mission-critical contact centre services, providing Level 1 and 2 support across Genesys Cloud CX, telephony, call routing, IVRs, user administration, and platform enhancements. Working alongside senior engineers, you'll resolve incidents, support upgrades and changes, maintain service performance, and contribute to the ongoing improvement of critical customer environments

Providing Level 1 and 2 support for Genesys Cloud CX users and services.
Troubleshooting issues across agents, queues, call routing, telephony, user access, and reporting.
Monitoring incidents, alerts, and service requests to ensure timely resolution.
Managing user administration, licensing, permissions, and contact centre configuration.
Supporting platform upgrades, enhancements, testing, and software deployments.
Assisting with IVR and Architect flow maintenance under senior guidance.
Contributing to incident investigations, root cause analysis, and service improvements.
Maintaining technical documentation, procedures, and knowledge articles.
Collaborating with internal teams, stakeholders, vendors, and support partners.
Participating in on-call and after-hours support when required.

You will be successful in this role if you have:

Basic knowledge of Genesys Cloud CX or contact centre technologies.
Understanding of contact centre operations and customer service environments.
Familiarity with telephony, call routing, and queue management concepts.
Experience with incident and service request management.
Strong troubleshooting and problem-solving skills.
Ability to follow documented procedures and technical guidance.
Strong communication and stakeholder engagement skills.
A genuine desire to learn cloud, telephony, and contact centre technologies.

If you're looking to take the next step in your technology career and grow your expertise in Genesys Cloud and contact centre solutions, we'd love to hear from you.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.

If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [email protected] . US job seekers can find more information about Unisys’ EEO commitment here .

Apply Now

Refine Your Search

solution architect jobs in fyshwick, act

Junior Genesys Cloud CX Architect

Integration Architect- AU Citizen with Security Clearance

Director, Platforms, Virtualisation and Infrastructure | Full-time Permanent

Manager, Sales Development

Account Director - Sales

SD-WAN / SASE Architect & Consultant

Delivery Consultant: Full Stack Engineer, AWS Professional Services

Senior Network Architect

Senior Solution Architect - Nutanix

Principal Architect - Azure

Senior Software Engineer - 9 months

Senior Client Manager - Business Applications

Senior Cyber Security GRC Specialist

Director, Data Centre Architecture

Senior Security Consultant

Cisco & Nokia BNG Engineer / Network Desing Engineer

Lead AD Architect

Senior Data & AI Engineer

Endpoint Engineering Architect

Cloud & AI Platform Specialist - Azure

I want to receive the latest job alert for solution architect in fyshwick, act

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected