In-Demand Technical support Jobs in Docklands, Vic

Desktop Support Officer - Site Lead (Education)
Centorrino Technologies —Deer Park VIC
- $80,000 - $100,000 a year
- Full-time
- Communication skills
Quick Apply
12h
Service Desk Engineer, Level 2 - CT Group
Lyra Technology Group —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- Organisational skills
- Communication skills
Quick Apply
13d
IT Service Desk Team Leader
MedHealth —Melbourne VIC
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Leadership
- Health insurance
- Parental leave
Quick Apply
6d
Service Desk Analyst
Brennan IT —Melbourne VIC
- Weekend availability
- Azure
- Management
- Computer Science
Manager, Technical Support – ANZ
SOTI Inc. —Mulgrave VIC
- Full-time
- Hybrid work
- Management
- Databases
- Analysis skills
Systems Administrator
Thales —Melbourne VIC
- Full-time
- Hybrid work
- Organisational skills
- Time management
- Profit sharing
- Health insurance
Dynamics 365 CE Senior Technical Support Consultant
Fusion5 —Melbourne VIC
- Full-time
- Azure
- AI
- Communication skills
Quick Apply
IT Support Level 2
MacKillop Family Services —Melbourne VIC
- Full-time
- Management
- Software troubleshooting
- Customer service
- Employee assistance program
7d
IT Operations Specialist
Reece Group —Cremorne VIC
- Full-time
- Customer service
- Communication skills
IT and online digital services support
EMC Technologies —Melbourne VIC
- Management
- Marketing
- EMR systems
TIM Engineer / Desktop Support Engineer
Pyramid Global Technologies —Melbourne VIC
- Microsoft Office
Senior Systems Administrator
NTT —Melbourne VIC
- Contract
- Administrative experience
Quick Apply
Installer Support, Technical Specialist
Tesla —Cremorne VIC
- Full-time
- CRM software
- Microsoft Office
- Communication skills
- Employee stock purchase plan
- Health insurance
14d
System Administrator - 12 mth FTC
The Argyle Network —Melbourne VIC
- $90,000 a year
- Full-time
- Hybrid work
- Azure
- Administrative experience
- AWS
Senior Service Desk / Onsite Engineer (MSP)
VISITS —Melbourne VIC
- Weekend availability
- Microsoft Outlook
- Management
- Customer service
- Work from home
- Free food
Quick Apply
Microsoft M365 Systems Administrator
Visy —North Melbourne VIC
- Full-time
- Azure
- SharePoint
- Communication skills
Senior IT Support Engineer
Metcash —Port Melbourne VIC
- Full-time
- Customer service
- ERP systems
- Communication skills
- Annual leave
- Parental leave
14d
Senior Technical Customer Support Engineer - Australia
ClickHouse —Melbourne VIC
- On call
- Remote
- Azure
- AWS
- AI
- Health insurance
ICT Product Manager: Digital Evidence Management Systems
Victorian Government —Melbourne VIC
- $142,790 - $191,084 a year
- Full-time
- Agile
- Leadership
- Communication skills
7d
Director, Service Delivery Support (ICT systems)
Department of Families, Fairness and Housing —Melbourne City Centre VIC
- Full-time
- Recruiting
13d

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Desktop Support Officer - Site Lead (Education)

Centorrino Technologies
Deer Park VIC

Quick Apply

Job Details

Full-time
$80,000 - $100,000 a year
12 hours ago

Qualifications

Desktop support
Working with Children Check
Communication skills

Full Job Description

Join Centorrino Technologies: Innovate, Grow, and Thrive with Us!

At Centorrino Technologies (CT), we’re more than just tech—we’re a community that goes beyond expectations. We’ve been recognised as a Great Place to Work in 2025 and Top 5 Inspiring Workplaces for 2026, with an outstanding eNPS score of 68. And we’re not stopping there. We're on a mission to redefine the customer experience, and we need a passionate Desktop Support Officer - Site Lead to join our team in Deer Park.

Requirements

What you'll do:

Ensure the smooth day-to-day operations of customer environments.
Coordinate and deliver high-quality onsite technical support to customers across various locations, ensuring timely resolution of issues.
Oversee the diagnosis and resolution of hardware and software issues across a range of devices, including Macs, PCs, tablets, and voice platforms.
Take ownership of day-to-day technology issues and liaise with external third-party organisations.
Supervise and mentor a team of Desktop Support Officers, fostering a collaborative and high-performing work environment.
Facilitate training for team members to enhance their technical skills and ensure they stay up to date with emerging technologies.
Build strong relationships with clients, providing friendly and knowledgeable assistance while maintaining a positive customer experience.
Gather customer feedback to inform service improvements and maintain high levels of satisfaction.
Ensure adherence to company policies, procedures, and security protocols in all support activities.
Maintain accurate records of support activities, including incident tracking and resolutions, and provide regular reports on team performance and customer feedback.
Identify and implement process improvements to streamline operations.
Collaborate with other departments to deliver the highest quality solutions.

What you'll bring:

A passion for providing exceptional customer service, demonstrated through helping others resolve technical issues with computers and other technology devices, whether in a professional environment or assisting family and friends.
A strong interest in technology and a desire to ensure systems and devices are functioning effectively.
Willingness to learn new technologies and concepts to confidently liaise with staff and external vendors.
Strong communication skills when troubleshooting technical issues, with the ability to remain calm, explain problems clearly, and provide guidance on preventative measures.
A positive, proactive attitude with a proven track record of helping others resolve technical challenges.
Excellent verbal and written communication skills, with the ability to work effectively with a wide range of stakeholders.
Flexibility and adaptability when handling unusual situations, including adjusting work schedules or working additional hours when required to support business needs.

Benefits

Why You'll Love Working Here:

Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why:

Extensive training and development opportunities that enable continual growth as part of your career planning.
Extensive discounts and benefits to maximise your money.
A choice of your IT equipment to maximise your success and access to cost-price tech for your personal needs.
Fun team events to celebrate achievements and connect with colleagues outside work as part of our engaging culture.

CT celebrates diversity and enables every voice to be heard as we drive to create the world we want. Apply today and be part of a team that values innovation, inclusivity, variety and diverse backgrounds.

Note: A valid Vulnerable People / Working with Children Check (WWCC) and Police Check are required.

Quick Apply

Refine Your Search

technical support jobs in docklands, vic

Desktop Support Officer - Site Lead (Education)

Service Desk Engineer, Level 2 - CT Group

IT Service Desk Team Leader

Service Desk Analyst

Manager, Technical Support – ANZ

Systems Administrator

Dynamics 365 CE Senior Technical Support Consultant

IT Support Level 2

IT Operations Specialist

IT and online digital services support

TIM Engineer / Desktop Support Engineer

Senior Systems Administrator

Installer Support, Technical Specialist

System Administrator - 12 mth FTC

Senior Service Desk / Onsite Engineer (MSP)

Microsoft M365 Systems Administrator

Senior IT Support Engineer

Senior Technical Customer Support Engineer - Australia

ICT Product Manager: Digital Evidence Management Systems

Director, Service Delivery Support (ICT systems)

I want to receive the latest job alert for technical support in docklands, vic

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