In-Demand Release manager Jobs in Victoria

Senior Service Delivery Manager Melbourne, Victoria
Bupa —Melbourne VIC
- Management
- Analysis skills
- Financial services
3d
ISIT Category Manager
Thales —Melbourne VIC
- Full-time
- Hybrid work
- Microsoft Excel
- Management
- Engineering
- Health insurance
- Parental leave
5d
Global Communications Ops Manager
Heidi —Melbourne VIC
- Full-time
- Hybrid work
- AI
- Work from home
- Parental leave
4d
Service & Delivery Manager - 12-month contract
Intellihub —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Agile
- Leadership
Quick Apply
5d
Digital Product Manager- FHIR Melbourne, Victoria
Bupa —Melbourne VIC
- No degree
- APIs
- Agile
5d
Manager | UKG Pro WFM
Deloitte —Melbourne VIC
- Management
- Communication skills
- Time management
- Parental leave
Manager Technology Services
City of Greater Geelong —Geelong VIC
- $177,546 - $198,852 a year
- Full-time
- Management
- Budgeting
- Leadership
1d
Digital Farming Commercial Business Manager
Orbia Precision Agriculture Netafim —Laverton North VIC
- $120,000 - $135,000 a year
- Remote
- Management
- Sales
- Business development
6d
Assistant Manager, Employment Pathways
Corrections Victoria —Melbourne City Centre VIC
- $116,413 - $128,631 a year
- Full-time
- Management
- Experience working with children
6d
Senior Security Technical Program Manager, AWS Security
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- Management
- AWS
- Leadership
Technical Project Manager (Australia)
Whitecollars —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Software troubleshooting
- Customer service
Quick Apply
Technical Compliance Manager
Metricon —Melbourne VIC
- Full-time
- Construction experience
- Leadership
- Communication skills
Assistant Manager, Employment Pathways
Victorian Government —Melbourne VIC
- $116,413 - $128,631 a year
- Full-time
- Management
- Experience working with children
6d
Senior Mobility Specialist
Datacom —Melbourne VIC
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Communication skills
- On-the-job training
- Parental leave
Quick Apply
Product Manager - Data & Automation/AI
David Jones —Melbourne VIC
- Full-time
- Hybrid work
- Agile
- AI
- Annual leave
- Parental leave
Senior Mobile Developer
Mecca Brands Pty Ltd —Victoria
- Full-time
- AWS
- APIs
- AI
Senior Scientist - Cellular Therapies & Logistics Lead
Peter MacCallum Cancer Centre —Parkville VIC
- $108,820 - $123,905 a year
- Part-time
- Microsoft Word
- Laboratory
- Microsoft Excel
- Annual leave
Head of NFR Systems
ANZ Banking Group —Melbourne VIC
- Full-time
- Financial services
4d
Product Owner
Infosys Singapore & Australia —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- Agile
- Communication skills
Quick Apply
Statewide Vision Resource Centre - Transcription Services Coordinator
Victorian Government —Melbourne Eastern Suburbs VIC
- Full-time
- Senior Secondary Certificate of Education
- Leadership
- Communication skills
4d

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Senior Service Delivery Manager Melbourne, Victoria

Bupa -
Melbourne VIC

Apply Now

Job Details

3 days ago

Benefits

Insurance services

Qualifications

IT governance
ITIL Certification
Management
IT service management
Analysis skills
Financial services
Leadership
Communication skills

Full Job Description

Job ID

61809

Job Purpose

As a Senior Service Delivery Manager, you will provide strategic oversight and leadership for end-to-end service delivery and operational excellence across all IT services supporting either BUPA’s Health Insurance or Health Services business units. This role has overall responsibility for ensuring service quality, continuity, and business satisfaction while driving cost-effective, reliable, and customer-focused IT operations.

Key Responsibilities

Lead communication to senior stakeholders during major incidents and assess business impact.
Provide overall leadership in service delivery management, operational governance, and stakeholder engagement.
Act as the single point of accountability for service performance, stability, and business-facing service outcomes.
Identify and manage portfolio-level risks, providing 24/7 leadership during critical incidents.
Define, monitor, and report on service levels (SLAs, XLAs, KPIs).
Lead governance forums and monthly service reviews with senior stakeholders.
Oversee incident, problem, change, and release management processes.
Proactively manage critical incidents and service escalations.
Drive delivery of Service Improvement Plans (SIP) and operational excellence roadmaps.
Coordinate internal and external service providers for end-to-end accountability.
Own service financials including budgeting, forecasting, and cost optimisation.
Ensure compliance with regulatory, risk, security, and audit frameworks.
Lead service continuity and disaster recovery planning and testing.
Build strong relationships with business, technology, and vendor stakeholders.
Provide coaching and mentorship to Associate SDMs and service delivery teams.
Perform other duties reasonably requested by Bupa.

What you’ll need to make it possible

Essential

8–10 years ITSM / Service Delivery Management experience, including 3+ years managing multi-tower services.
ITIL v3 or v4 Foundation certification with deep ITSM expertise.
Strong analytical, data-driven decision-making capability.
Ability to produce actionable reporting for Directors and C-suite executives.
Financial literacy and strong commercial acumen.
Strategic mindset balanced with operational execution strength.
High emotional intelligence and escalation management skills.
Experience in regulated environments such as healthcare, insurance, or finance.
Excellent organisational and communication skills.
Customer-oriented and effective under pressure.
Team-focused with a strong commitment to quality and reliability.

Desirable

Experience working in healthcare and/or financial services environments.
Experience with IT Governance, Risk, and Compliance (GRC).
Strong verbal and written communication skills.
Influential leadership across technical and non-technical teams.
High initiative and ownership in complex, fast-paced environments.
Strong strategic thinking with attention to tactical execution.

Why you’ll love it?
At Bupa, our purpose is to help people live longer, healthier, happier lives and make a better world, and we know this starts with delivering our purpose for our people.

Our wellbeing program Viva has been designed to help you to live a healthy and happy life. It includes access to health & general insurance discounts, information and education sessions, and preventative healthcare screening such as annual health assessments and skin checks. Through Viva you have access to a range of benefits that will help you to maintain your physical, mental, social, digital, environmental and financial wellbeing. As well as a competitive salary, a range of Bupa benefits and flexible working, you’ll be challenged and encouraged to innovate.

If this sounds exciting, we’d love to hear from you. Let’s shape the future of healthcare, together.

Here at Bupa your wellbeing, identity, and personal story are respected and valued. We are committed to building diverse teams that are reflective of the communities we serve and fostering a fair and inclusive workplace free from discrimination, bullying and harassment. We encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants and are dedicated to removing barriers to participation.

Apply Now

Refine Your Search

release manager jobs in victoria

Senior Service Delivery Manager Melbourne, Victoria

ISIT Category Manager

Global Communications Ops Manager

Service & Delivery Manager - 12-month contract

Digital Product Manager- FHIR Melbourne, Victoria

Manager | UKG Pro WFM

Manager Technology Services

Digital Farming Commercial Business Manager

Assistant Manager, Employment Pathways

Senior Security Technical Program Manager, AWS Security

Technical Project Manager (Australia)

Technical Compliance Manager

Assistant Manager, Employment Pathways

Senior Mobility Specialist

Product Manager - Data & Automation/AI

Senior Mobile Developer

Senior Scientist - Cellular Therapies & Logistics Lead

Head of NFR Systems

Product Owner

Statewide Vision Resource Centre - Transcription Services Coordinator

I want to receive the latest job alert for release manager in victoria

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