In-Demand Support associate Jobs in Canberra, Act

Network Technical Specialist
Telstra Business Technology Centre Perth South —Canberra ACT
- Full-time
- Engineering
- Bachelor's degree
Senior Associate - Workplace Law (open on location)
Avant —Canberra ACT
- Full-time
- Management
- In-person
- Communication skills
- Employee assistance program
AWS Amazon Connect Engineer
Accenture —Canberra ACT
- Full-time
- AWS
- Scripting
- AI
SAP S/4HANA Finance Consultant / Lead Consultant / Manager
Accenture —Canberra ACT
- Full-time
- Finance
- AI
- Communication skills
- On-the-job training
- Parental leave
SD-WAN / SASE Operations Engineer
Accenture —Canberra ACT
- Full-time
- Azure
- AWS
- Scripting
10d
Principal Architect - Azure
Datacom —Canberra ACT
- Full-time
- Hybrid work
- Azure
- Computer Science
- Engineering
- Parental leave
- Employee discount
Quick Apply
12d
Senior Technical Field Engineer
Unisys —Canberra ACT
- Full-time
- Maintenance
- Associate degree
AWS Cloud Native Developer
Accenture —Canberra ACT
- Full-time
- DevOps
- AWS
- Scripting
Senior Network Architect
Accenture —Canberra ACT
- Full-time
- Azure
- AWS
- Presentation skills
10d
Locum Dentist Deakin, Australian Capital Territory
Bupa —Deakin ACT
- Part-time
3d
Principal Cloud Architect - Federal Government
Verizon —Lyneham ACT
- Azure
- Computer Science
- SQL
- Work from home
Veterinarian
Vets Central —Canberra ACT
- $100,000 - $125,000 a year
- Part-time
- Laboratory
- Free parking
- Relocation assistance
Quick Apply
Dental Hygienist/Therapist
Deakin Dental Care —Canberra ACT
- $66,353.52 - $147,082.52 a year
- Part-time
- EMR systems
- In-person
- Medical terminology
Quick Apply
Veterinary Associate - Greencross Tuggeranong
Greencross Vets —Calwell ACT
- Full-time
- Clinic
- Leadership
- Annual leave
Quick Apply
Associate Dentist
Deakin Dental Care —Canberra ACT
- $101,746.56 - $226,813.38 a year
- Part-time
- Bachelor's degree
- EMR systems
- In-person
Quick Apply
12d
Senior Cloud Engineer- Azure
NCS Australia —Canberra ACT
- Full-time
- Hybrid work
- Azure
- AWS
- Communication skills
- Parental leave
Quick Apply
Operations Associate
Lime —Canberra ACT
- Full-time
- Microsoft Excel
- English
- SQL
Quick Apply
2d

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Network Technical Specialist

Telstra Business Technology Centre Perth South
Canberra ACT

Apply Now

Job Details

Permanent | Full-time

Qualifications

Incident management
CCNP
Engineering
VoIP
Bachelor's degree
ITIL

Full Job Description

Employment Type

Permanent

Closing Date

2 Sept 2026 11:59pm

Job Title

Network Technical Specialist

Job Summary

Job Description

The Government Assurance Team (GAT) Level 2 Networking team provides complex technical support of a Tier 1 Managed Services NOC. The role has a responsibility for the operation and maintenance of Enterprise customers Data Networks in a 24x7 shift environment.

This role requires you to have Negative Vetting Level 1 Security Clearance.

What We Offer

Performance-related pay

Access to thousands of learning programs so you can level-up

Global presence across 22 countries; opportunities to work where we do business.

Purchased annual leave scheme

Additional Telstra day off

Additional 30% off Telstra products and services

Toolkit provided (laptop + mobile phone + plan paid for)

What You’ll Do

Telstra Enterprise - Enterprise Operations Government Assurance Team is responsible for the day-to-day operations of Telstra's enterprise business, including order fulfillment, customer support, and service delivery.

Responsibilities of the role

You will provide specialised technical support in the detection, investigation and resolution of complex network faults and routines associated with the customers network including associated Telstra carriage services, ensuring all faults are responded and resolved within agreed timelines.

This will include:

Apply excellent Incident management methodologies to detect and resolve faults in an affective and timely manner to meet monthly KPI metrics
Perform L2 investigation of network faults. Provide specialised technical expertise in the investigation and rectification of more complex faults and routines. Diagnose and restore complex issues associated to customers private networks for Telstra’s enterprise customers.
Perform or participate in complex, specialised technical investigations to determine/confirm system and design standards and performance parameters for the networks, infrastructure, products and services supplied and operated by Telstra
Provide pro-active Change management with customers to ensure that customer impact of service/network changes and planned outages are minimised. Complete all simple service requests/ MACs in timely manner
Co-ordinate with service desk, customers, vendors and all other resolver groups to ensure timely resolution

About You

Essential Qualifications and Experience

NV1 Security clearance
CCNA certified
Fortinet Foundation (Fundamentals/Associate) certifications
3-5 years of experience on network support
Cisco Switching / routing knowledge
Fortinet Switching / routing knowledge
ITIL Awareness of incident management, service request fulfilment and change management process
Hands on experience of Cisco and/or Fortinet device configurations

Highly Desirable

Bachelor’s degree in engineering / Telecommunications or equivalent
CCNP certification
Fortinet Advanced (Associate/Professional) Certifications
Wireless, F5, Juniper and VOIP knowledge
SDWAN technologies

Other Requirements

You must be located in Canberra or Sydney
You must be able to participate in a 24/7 shift roster work arrangement

Candidates must be Australian Citizens and have current Baseline/NV1/NV2 clearance minimum to be considered. This role will require you to hold and maintain an Australian Government Baseline/NV1/NV2 security clearance.

Apply Now

Refine Your Search

support associate jobs in canberra, act

Network Technical Specialist

Senior Associate - Workplace Law (open on location)

AWS Amazon Connect Engineer

SAP S/4HANA Finance Consultant / Lead Consultant / Manager

SD-WAN / SASE Operations Engineer

Principal Architect - Azure

Senior Technical Field Engineer

AWS Cloud Native Developer

Senior Network Architect

Locum Dentist Deakin, Australian Capital Territory

Principal Cloud Architect - Federal Government

Veterinarian

Dental Hygienist/Therapist

Veterinary Associate - Greencross Tuggeranong

Associate Dentist

Senior Cloud Engineer- Azure

Operations Associate

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