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Credit Controller, Accounts Receivable

DSV -
Melbourne VIC

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Job Details

Full-time

Qualifications

Accounts receivable

Full Job Description

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.

Job Req Number: 122551
Time Type: Full Time

Are you passionate about putting customers first, delivering the best performance, and fostering true collaboration to keep the supply chains flowing? Join us and be a part of DSV’s global family.

We’re looking for an experienced Accounts Receivable Officer to join our team based in Melbourne.The AR officer is responsible for managing the company’s receivables process, ensuring timely collection of outstanding payments, accurate recording of transactions, and maintaining strong relationships with internal and external stakeholders to support cash flow and financial integrity.

Your typical day at DSV:

Monitor outstanding accounts, follow up on overdue payments and escalate unresolved issues, provide copies of invoices and credit notes and send statements of accounts
Reconciliation & Reporting: Reconcile customer accounts, resolve discrepancies promptly, and prepare regular aging reports for management.
Maintain and control data in relation to the client organisation in Masterdata. This would include, but not limited to, credit terms, credit limits, etc.
Maintain accurate records of all transactions and communications, ensuring compliance with company policies and relevant legislation.
Respond to client inquiries regarding invoices and payments professionally and maintain positive relationships with customers and internal teams.
Perform general administrative duties such as but not limited to managing shared mailbox by triaging email, ensuring timely responses and allocating email to internal staff if required, updating details on AR ledgers, follow up remittance advices, reception relief when required
General assistance to finance department as and when required.
Need to assist other team members when required
Other Tasks reasonably directed by your manager

About you:

Analytical thinking and problem-solving.
Time management and ability to meet deadlines.
Team collaboration and adaptability.
Professional integrity and confidentiality.
Maintaining low overdue debtor balances through proactive follow‑up, timely communication, and effective credit control practices.
Ensuring customer accounts remain accurate, up‑to‑date, and fully reconciled, reducing discrepancies and disputes.
Supporting cashflow by consistently achieving on‑time collections and minimising aged receivables.
Providing timely updates to internal stakeholders
Maintaining a high level of customer service by responding promptly and professionally, contributing to strong customer relationships.

Why DSV?

Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be. Start here. Go anywhere.

At DSV, we believe diversity gives us a competitive edge and as such we value the diverse backgrounds and experiences that people bring to our business. We welcome everyone from all walks of life including First Nations Peoples, Veterans, and people of all ages, genders, and abilities. Everyone should feel welcome here. We're all about hiring the best talent. We want a team that's as diverse and dynamic as our communities. Visit dsv.com

Apply Now

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