In-Demand Network engineer Jobs in Edinburgh, Sa

IT Onsite Support Engineer, Level 2 - Concept Data
Lyra Technology Group —Eastwood SA
- Full-time
- Azure
- Management
- Software troubleshooting
Quick Apply
1d
Software Engineer I
Flywire —Greater Adelaide SA
- Full-time
- Hybrid work
- Computer science
- Computer Science
- English
- Employee stock purchase plan
Quick Apply
6d
Software Engineer II
Flywire —Greater Adelaide SA
- Full-time
- Hybrid work
- Computer science
- Computer Science
- English
- Employee stock purchase plan
Quick Apply
6d
Civil Engineering Opportunities - ANZ
AECOM —Greater Adelaide SA
- Full-time
- Hybrid work
- Leadership
5h
Associate Cable Engineer
Jacobs —Greater Adelaide SA
- Hybrid work
- Parental leave
14d
Pre-Contracts Manager - Airports & Defence
Fulton Hogan —Mile End SA
- Full-time
- Communication skills
- Negotiation
- Health insurance
- Parental leave
4h
Project Engineer, Electrical
Acciona —Greater Adelaide SA
- Full-time
- Electrical experience
- Construction experience
Design Manager (Civil), Water Infrastructure
Jacobs —Greater Adelaide SA
- Part-time
- Hybrid work
- Civil engineering
- Bachelor's degree
- Civil Engineering
- Parental leave
5d
Technical Officer – Land Capability
Saab —Greater Adelaide SA
- Communication skills
- Annual leave
9d
Manager, Quality - Cement and Lime
Adbri —Birkenhead SA
- Full-time
- Analysis skills
- Manufacturing
- Leadership
1h
Manufacturing Assistant - Pooraka
Reece Group —Pooraka SA
- Full-time
- Forklift
- Assembly
- Plumbing
- Annual leave
- Parental leave
Senior Engineer - IV & Construction Services
SMEC —Greater Adelaide SA
- Full-time
- Engineering
- Bachelor's degree
- Civil Engineering
- Parental leave
Senior Urban Planner
AECOM —Greater Adelaide SA
- Full-time
- Hybrid work
- Communication skills
Principal Civil Engineer, Water / Wastewater Infrastructure
Jacobs —Greater Adelaide SA
- Part-time
- Hybrid work
- Civil engineering
- Bachelor's degree
- Civil Engineering
- Parental leave
5d
Project Engineer - Structures
WSP —Greater Adelaide SA
- Hybrid work
- Master's degree
- Bachelor's degree
- Employee stock purchase plan
- Parental leave
Senior Water Resources Engineer - Flooding & Drainage (Relocate to Rockhampton or Mackay!)
AECOM —Adelaide SA
- Full-time
- Hybrid work
- Leadership
- Communication skills
2d
Site Maintenance Technician Electrical
BAE Systems —Osborne SA
- Maintenance
- Welding
- Communication skills
Principal Production Engineer
Canva —Greater Adelaide SA
- Full-time
- Remote
- AWS
- AI
- Parental leave
Quick Apply
Senior Project Engineer, Electrical
Acciona —Greater Adelaide SA
- Full-time
- Electrical experience
- Construction experience
EXPRESSION OF INTEREST – Technical Sales Representatives - South Australia
Sika —Greater Adelaide SA
- Full-time
- Sales
- Construction experience
- AI
Quick Apply

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IT Onsite Support Engineer, Level 2 - Concept Data

Lyra Technology Group
Eastwood SA

Quick Apply

Job Details

Permanent | Full-time
1 day ago

Qualifications

Azure
Management
Software troubleshooting
Technical support
Driver Licence
Virtualisation
IT support
Security
Intune
Help desk

Full Job Description

Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group, we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term.

About The Position

One of our Operating Companies, Concept Data is looking for an experienced IT Onsite Support Engineer to join their Adelaide team.

This is an excellent opportunity for an experienced IT professional with 3+ years' experience in an MSP, IT services or technical support environment who enjoys working directly with clients and solving a wide range of technical challenges.

As an Onsite Support Engineer, you will provide professional and responsive technical support to Concept Data's SME clients, both onsite and remotely. You will troubleshoot and resolve technical issues, perform infrastructure maintenance and deployments, support client technology environments and contribute to a consistently positive client experience.

You will work closely with the Service Desk, Projects, Account Management and senior engineering teams, giving you exposure to managed services, cloud technologies, cybersecurity, compliance and project delivery

Responsibilities

Provide onsite and remote technical support to SME clients, diagnosing and resolving hardware, software, networking, Microsoft 365 and business application issues.
Respond promptly to critical incidents, including site-down issues requiring onsite attendance.
Install, configure and maintain approved hardware, software and peripheral devices.
Complete workstation rollouts, hardware replacements, user transitions and infrastructure maintenance.
Perform approved software updates, maintenance activities and assigned project tasks.
Liaise with internet, telecommunications and other external providers to resolve client issues.
Manage support tickets from acknowledgement through to resolution or escalation, ensuring all work and technical findings are accurately documented.
Maintain accurate time entries and ensure billable work is correctly allocated.
Communicate clearly and professionally with clients, providing practical guidance and user support where appropriate.
Identify recurring technical issues, security risks and opportunities to improve client environments.
Follow approved security, change management, access and risk management processes.
Work collaboratively with internal technical teams and escalate complex issues when required.

Skills

3+ years' experience in an MSP, IT services or technical support environment.
Strong experience with Microsoft 365 and Microsoft Windows desktop environments.
Strong troubleshooting skills across hardware, software, networking and internet connectivity.
Experience providing onsite technical support and working directly with SME clients.
Experience using service management or ticketing systems and maintaining accurate technical documentation.
Excellent customer service, communication, problem-solving and time-management skills.
Ability to work independently at client sites while collaborating effectively with technical teams.
Current Australian Driver's Licence.
Australian Citizenship or Permanent Residency.

Desirable:

Experience working within a Managed Service Provider environment.
Exposure to Microsoft Intune, Entra ID, Azure and Windows Server.
Knowledge of backup, endpoint security, virtualisation and network technologies.
Experience with workstation deployments, infrastructure upgrades and small project activities.
Microsoft or other relevant industry certifications.
Ability to identify technology risks and client improvement opportunities.

Benefits

Ongoing professional development and certification opportunities.
Exposure to managed services, cloud technologies, cybersecurity, compliance and project delivery.
The opportunity to work alongside experienced technical and business specialists.
A varied role supporting a diverse range of SME client environments.
Flexible work arrangements.
A supportive team environment focused on continuous learning and improvement.
The opportunity to make a genuine impact on client technology environments and service experience.

Company Overview

Please visit https://lyratechgroup.com/careers/ for more information

Quick Apply

Refine Your Search

network engineer jobs in edinburgh, sa

IT Onsite Support Engineer, Level 2 - Concept Data

Software Engineer I

Software Engineer II

Civil Engineering Opportunities - ANZ

Associate Cable Engineer

Pre-Contracts Manager - Airports & Defence

Project Engineer, Electrical

Design Manager (Civil), Water Infrastructure

Technical Officer – Land Capability

Manager, Quality - Cement and Lime

Manufacturing Assistant - Pooraka

Senior Engineer - IV & Construction Services

Senior Urban Planner

Principal Civil Engineer, Water / Wastewater Infrastructure

Project Engineer - Structures

Senior Water Resources Engineer - Flooding & Drainage (Relocate to Rockhampton or Mackay!)

Site Maintenance Technician Electrical

Principal Production Engineer

Senior Project Engineer, Electrical

EXPRESSION OF INTEREST – Technical Sales Representatives - South Australia

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