In-Demand Customer support coordinator Jobs in Belmont Wa

Conference and Events Coordinator
TFE HOTELS —Scarborough WA
- From $72,741.50 a year
- Full-time
- In-person
- Restaurant experience
Quick Apply
3h
Operations Coordinator
K & S Freighters —High Wycombe WA
- Microsoft Office
- Communication skills
- Time management
- Health insurance
- Parental leave
Client Care Coordinator
Everyday Independence —Perth WA
- Full-time
- Management
- Customer service
- Microsoft Office
- Parental leave
- Employee assistance program
Quick Apply
4d
Sales Coordinator & Administrator
AccorHotel —Perth WA
- $65,000 - $70,000 a year
- Full-time
- CRM software
- Hospitality
- Sales
Quick Apply
7d
Project Coordinator
BlueScope —Kewdale WA
- Full-time
- Microsoft Office
- Manufacturing
- Communication skills
Quick Apply
Recruitment Coordinator
ISS —Perth WA
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
4d
Program Support Officer - WA
The Royal Australian College of General Practitioners (RACGP) —Perth WA
- $91,381 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- In-person
5d
Support, Communications & Events Coordinator
Toll Group —Perth WA
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
3d
Operations Coordinator
PetraClean —Bibra Lake WA
- $59,634.67 - $90,000.00 a year
- Full-time
- Administrative experience
- In-person
Quick Apply
Facilities Coordinator
DAF-Jones Lang LaSalle (WA) Pty Ltd —Perth WA
- Full-time
- Customer service
- Microsoft Office
- Front desk
- Health insurance
- Parental leave
Quick Apply
12d
Client Services Coordinator
RSM —Perth WA
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
Despatch Coordinator – WA
Stirlings Performance Steels Pty Ltd —Bibra Lake WA
- Full-time
- Warehouse
- Communication skills
- On-the-job training
Quick Apply
Marketing Coordinator
ABN Group —Perth WA
- Full-time
- Marketing
- Bachelor's degree
- No degree
- Health insurance
- Annual leave
10d
Facilities Coordinator
JLL —Perth WA
- Customer service
- Microsoft Office
- Front desk
- Health insurance
- Parental leave
12d
VIKING Australia is looking for a Service Coordinator
VIKING Life-Saving Equipment A/S —Bibra Lake WA
- Call employer
- Organisational skills
- In-person
Lifestyle Coordinator
BaptistCare —Greater Perth WA
- $40.58 an hour
- Part-time
- Microsoft Office
- Bachelor's degree
- No degree
- Gym membership
Parts Coordinator
Liebherr-Australia Pty. Ltd. —Perth WA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Analysis skills
- Parental leave
3d
Project Coordinator
Coates Hire —Welshpool WA
- Full-time
- Communication skills
- Parental leave
- Employee discount
Procurement and Logistics Lead
Downer Group —Perth WA
- Microsoft Excel
- ERP systems
- No degree
Waste Coordinator
Amazon Commercial Services Pty Ltd —Jandakot WA
- Overtime
- Management
- Microsoft Office
- Administrative experience

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Conference and Events Coordinator

TFE HOTELS
Scarborough WA

Quick Apply

Job Details

Full-time
From $72,741.50 a year
3 hours ago

Qualifications

Restaurant experience

Full Job Description

Conference and Events Coordinator - Rendezvous Hotel Perth Scarborough

Are you the life of the party? The social butterfly that has ultimate FOMO for any event? So do we.

That’s why we’d be a great match. And why we need you on our party-planning committee as Conference & Events Coordinator at Rendezvous Hotel Perth Scarborough.

You’re the go-to host/hostess in your friendship circle. Your events rival that of any multi-million-dollar A-lister and everyone knows if you’ve organised it, they don’t want to miss it.

Just as you don’t miss a single detail. From the angle of a napkin to the WI-FI code, the air con temp to the dietary requirements and everything in between. You can read people and their needs like a bookworm reads pages. You dot the I’s and cross the T’s and have planning and time management down to a fine art. Multi-tasking is your middle name.

Guaranteed, no two days – or events – will ever be the same. And why would you want them to be?

You have the tech know-how and understand the importance of admin but, above all, you go above and beyond to exceed expectations (on time, within budget). You share the client’s vision, expand on it ten-fold and bring the team along for the ride. All with an infectious energy, smile and never breaking a sweat.

As Conference and Events Coordinator, duties and responsibilities include but are not limited to the following:

You are the consummate perfectionist, and as the first point of contact for conference and event enquiries, you ensure all calls and emails are handled quickly, efficiently, and charmingly!
You’re the go-to for all activities for the conference sales and operations for the hotel, including thorough and effective communication in Banquet Event Orders (BEOs) and handovers.
Under your watch, BEOs are produced and circulated at least 10 days prior to booking, and any additional bookings are circulated within the agreed required time.
You have an eagle-eye for detail when it comes to accuracy of all relevant information such as dates, and costs and customer information in the conference booking system and relay this within 24 hours with the aim to secure the booking each and every time.
All files including quotes, contracts and event orders are kept up to date at all times and in accordance with TFE hotels procedures.
Communication is key! You’re constantly in touch with event organisers and clients throughout functions to ensure smooth running and success.
You keep your key stakeholders informed of all relevant customer information and any booking amendments in a timely manner.
You’re always on hand to conduct site inspections as required, understanding the importance to building ongoing customer relationships.
Always seeking continual improvement, you obtain and analyse client feedback and follow up on past events, rectifying any problems and securing future business.
You don’t shy away from admin, performing key administrative tasks such as processing progress payments, updating event signage, invoicing and finalising of accounts etc.
You support with the preparation of forecasts, event orders and attend food and beverage meetings (if applicable).
Always striving for results, you meet and exceed budgeted targets for conferences and events on a monthly and yearly basis through the implementation of effective sales strategies and activities.
You proactively seek new business for the Hotel with weekly focus on prospecting for new business as assigned by your manager.
Customers return because of you - you keep in touch and ensure revenue opportunities are maximised through regular phone calls, emails and site inspections.
You review all food & beverage, conference and accommodation charges posted to relevant accounts during each event, to ensure complete accuracy and alignment with run down and event orders.
Master accounts and total amount owing are compiled with all deposits deducted and dockets attached and accounts are sent to clients for payment within stipulated timeframes.
You oversee the payment of any commissions owing to clients with the accounts team to ensure these are paid as soon as the total account has been settled if applicable.
Reporting is your friend – you support with completion of departmental reports such as weekly revenue forecast report, daily transaction reports, prospective quotes reports and PCO reports.
Prepare confirmation letters whilst ensuring option dates and deposits schedules are strictly adhered to for both Conference and Accommodation rooms.
You’re on the ball when it comes to releasing event space after any cancellations so it may be resold, and cancellation policy is adhered to.
You liaise with our Sales, Reservations and Revenue departments as needed for quotes, proposals, rooms rates and availability.
The consummate diplomat – you step up to concerns or complaints with tact and grace and manage within set protocols – escalating if needed to your manager.
Your communication is unrivalled, and you always provide a clear and concise handover for the next shift.
Keep your manager informed of any problems and unusual matters.

Skills/Experience required:

Ideally you hold formal qualifications in Event Management (tertiary or vocational qualifications)
You have 1-2 years’ work experience relevant to the Conference & Events Coordinator role.
You are no stranger to the industry with 1-2 experience in hotels, restaurants, function spaces or similar.
You can physically meet the demands for this role including constant standing & walking, frequent lifting and moving of objects up to 20 kgs.

Base salary from $72,741.50 per annum excluding superannuation.

Our guests’ events are yours to make so come find your place!

Pay: From $72,741.50 per year

Work Location: In person

Quick Apply

Refine Your Search

customer support coordinator jobs in belmont wa

Conference and Events Coordinator

Operations Coordinator

Client Care Coordinator

Sales Coordinator & Administrator

Project Coordinator

Recruitment Coordinator

Program Support Officer - WA

Support, Communications & Events Coordinator

Operations Coordinator

Facilities Coordinator

Client Services Coordinator

Despatch Coordinator – WA

Marketing Coordinator

Facilities Coordinator

VIKING Australia is looking for a Service Coordinator

Lifestyle Coordinator

Parts Coordinator

Project Coordinator

Procurement and Logistics Lead

Waste Coordinator

I want to receive the latest job alert for customer support coordinator in belmont wa

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