In-Demand & enablement program manager Jobs in Sydney, Nsw

Senior Manager, Customer Comms, Enablement
Westpac —Barangaroo NSW
- Full-time
- CRM software
- Salesforce
- Analysis skills
2d
Campus Manager - Hurtsville
Contour Education —Hurstville NSW
- $75,000 - $90,000 a year
- Weekend availability
- Customer service
- Senior Secondary Certificate of Education
- University
- Employee assistance program
Quick Apply
3d
Campus Manager - Parramatta
Contour Education —Parramatta NSW
- $75,000 - $90,000 a year
- Weekend availability
- Customer service
- Senior Secondary Certificate of Education
- University
- Employee assistance program
Quick Apply
3d
Senior Manager of Partnerships (AU) - Remote
Employment Hero —Sydney NSW
- Full-time
- Remote
- Sales
- Business development
- Analysis skills
- Parental leave
Quick Apply
5d
Senior HR Program Manager
Amazon Australia Company Pty Ltd —Sydney NSW
- Full-time
- Bachelor's degree
- AI
- Business
2d
Engineering Manager- Specialist Experience & Platform
Canva —Sydney NSW
- Full-time
- Hybrid work
- Master's degree
- University
- AI
- Parental leave
Quick Apply
Head of Delivery, Portfolio & Change - Enterprise
Rest —Sydney NSW
- Full-time
- Hybrid work
- PMP
- No degree
- AI
- Annual leave
- Parental leave
Quick Apply
6d
Partner Development Manager - Systems Integrators
Microsoft —Sydney NSW
- Full-time
- Management
- Sales
- Marketing
3d
Senior Manager, Market Development
paypal —Sydney NSW
- Hybrid work
- Education
- Bachelor's degree
- Health insurance
- Annual leave
3d
Marketing Manager
Expo Centric —Rydalmere NSW
- Full-time
- Hybrid work
- CRM software
- Sales
- Writing skills
Quick Apply
Partner Development Manager - Distributors
Microsoft —Sydney NSW
- Full-time
- Management
- Sales
- Marketing
3d
Global Partner Manager / Senior Global Partner Manager
World Wide Technology Holding, LLC —Sydney NSW
- Full-time
- Management
- Master's degree
- Education
- Profit sharing
- Wellness program
Service Line Manager
Infosys —Sydney NSW
- $108,571 - $119,893 a year
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
- Health insurance
- Parental leave
11d
Partner Growth Manager - AWS
TD Synnex —Macquarie Park NSW
- Full-time
- Hybrid work
- CRM software
- Management
- Salesforce
- Parental leave
Channel Account Manager
Azul Systems —Sydney NSW
- Full-time
- Sales
- Salesforce
- Master's degree
- Health insurance
- Annual leave
4d
Product Marketing Manager
FrankieOne —Haymarket NSW
- Hybrid work
- AI
- Marketing
Product Marketing Manager - CRE
CoStar Group —Sydney NSW
- Full-time
- Communication skills
- Marketing
- Annual leave
2d
Senior Product Manager - DX
Cartology —Surry Hills NSW
- Full-time
- Hybrid work
- Management
- Sales
- AI
Partner Account Manager
Lenovo —Sydney NSW
- Full-time
- CRM software
- Sales
- Business development
11d
Marketing Manager
Insight Software —Sydney NSW
- Full-time
- CRM software
- Budgeting
- Marketing

I want to receive the latest job alert for & enablement program manager in sydney, nsw

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

& enablement program manager jobs near sydney, nsw

Senior Manager, Customer Comms, Enablement

Westpac -
Barangaroo NSW

Apply Now

Job Details

Full-time
2 days ago

Qualifications

CRM software
Salesforce
Analysis skills
Risk management
Communication skills

Full Job Description

Sydney based, hybrid opportunity
Drive enterprise-wide customer communications planning, governance and enablement
Strengthen customer communication planning, rapid response processes and best practice c across the team

What's the role?

We’re looking for a Senior Manager, Customer Communications - Enablement, who’ll play a critical role in strengthening how customer communications are planned, prioritised, sequenced, governed and delivered across the organisation. You'll help establish the framework and operating rhythm that enables teams to coordinate customer communications effectively, ensuring activity is customer-focused, compliant, strategically aligned and delivered with appropriate risk oversight.

This role will continually improve customer experience, governance, guidelines, playbooks and standards for the Customer Communications team, helping embed consistent, practical and customer-led ways of working across marketing, service, regulatory, remediation and operational communications.

You will drive the planning and governance of customer communications, maintaining a single view of upcoming activity, customer impacts, risks and dependencies. You'll also oversee rapid response and rectification communication processes, ensuring urgent customer issues are addressed quickly, accurately and with care.

Working across Marketing, Product, Brand, Compliance, Corporate Affairs, Technology and Business teams, you'll drive continuous improvement, establish best-practice standards and build customer communication capability across the organisation.

What do I need?

We're looking for an experienced customer communications, governance or operations expert who thrives in complex environments and enjoys driving structure, visibility and continuous improvement.

Key qualities include:

Strong experience in customer communications strategy, operations, governance or enablement within a large organisation
Proven ability to establish planning, prioritisation and reporting frameworks
Experience coordinating cross-functional programs and stakeholder groups
Strong understanding of customer communication governance and risk management
Experience managing rapid response, rectification or issue management processes
Ability to develop and embed standards, guidelines, playbooks and operating frameworks
Strong stakeholder engagement and influencing skills across diverse business functions
Excellent judgement, prioritisation and attention to detail
Strong written communication skills, with the ability to simplify complex information into simple, and customer-focused messages.
Strong analytical skills with the ability to translate data into actionable insights
Commercial acumen and a focus on delivering measurable outcomes
Experience driving capability uplift and continuous improvement initiatives
Resilience and adaptability in fast-paced and evolving environments
Experience using Adobe or CRM software such as SalesForce (desirable)
Comfort working in a fast-moving environment where some urgent activity may require support outside standard working hours.

Why join us?

We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
Tailored learning and development opportunities to help your grow your career within the bank.
Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.

Create Your Future Today

To get started, simply click on the APPLY or APPLY NOW button.

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page , under the ‘Diversity, Sustainability and Flexibility’ section.

We’re all about helping our people grow and succeed. Whether you’re a current employee, trainee, or intern, we’re committed to your career development Check out our FAQs and internal support resources here .

Apply Now

Refine Your Search

& enablement program manager jobs in sydney, nsw

Senior Manager, Customer Comms, Enablement

Campus Manager - Hurtsville

Campus Manager - Parramatta

Senior Manager of Partnerships (AU) - Remote

Senior HR Program Manager

Engineering Manager- Specialist Experience & Platform

Head of Delivery, Portfolio & Change - Enterprise

Partner Development Manager - Systems Integrators

Senior Manager, Market Development

Marketing Manager

Partner Development Manager - Distributors

Global Partner Manager / Senior Global Partner Manager

Service Line Manager

Partner Growth Manager - AWS

Channel Account Manager

Product Marketing Manager

Product Marketing Manager - CRE

Senior Product Manager - DX

Partner Account Manager

Marketing Manager

I want to receive the latest job alert for & enablement program manager in sydney, nsw

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected