In-Demand Technical support (bms & controls) | melbourne Jobs in Melbourne, Vic

IT Support Administrator
Medical iT —Melbourne VIC
- Full-time
- Customer service
- Administrative experience
- Communication skills
Service Desk Coordinator (Managed IT Services)
Medical iT —Melbourne VIC
- Full-time
- Management
- Customer service
- Communication skills
Supervisor, Technical Customer Support, Residential Energy
Tesla —Cremorne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
14d
ICT Product Specialist
Victorian Government —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Organisational skills
8d
Microsoft M365 Systems Administrator
Visy —North Melbourne VIC
- Full-time
- Azure
- SharePoint
- Communication skills
ICT Engineer
BAE Systems —Melbourne VIC
- Weekend availability
- Hybrid work
- Management
- Engineering
- Administrative experience
4d
Systems Administrator
Thales —Melbourne VIC
- Full-time
- Hybrid work
- Organisational skills
- Time management
- Profit sharing
- Health insurance
TIM Engineer / Desktop Support Engineer
Pyramid Global Technologies —Melbourne VIC
- Microsoft Office
Network Administrator
Country Fire Authority —Burwood East VIC
- Full-time
- Hybrid work
- Azure
- No degree
- Parental leave
10d
ICT Project and Systems Lead
Department of Justice and Community Safety —Melbourne City Centre VIC
- $128,635 - $140,849 a year
- Full-time
- Budgeting
- Leadership
- Communication skills
10d
Senior IT Support Engineer
Metcash —Port Melbourne VIC
- Full-time
- Customer service
- ERP systems
- Communication skills
- Annual leave
- Parental leave
6d
Field Computer/IT Technician
ITSOFT —Melbourne VIC
- Up to $27 an hour
- Part-time
- Sales
- Employee discount
Quick Apply
11d
IT Hardware Technician
A.M.T ELECTRONICS PTY LTD —Melbourne VIC
- $80,000 a year
- Full-time
- Software troubleshooting
- Customer service
- English
- Employee discount
Quick Apply
7d
System Administrator - 12 mth FTC
The Argyle Network —Melbourne VIC
- $90,000 a year
- Full-time
- Hybrid work
- Azure
- Administrative experience
- AWS
Installer Support, Technical Specialist
Tesla —Cremorne VIC
- Full-time
- CRM software
- Microsoft Office
- Communication skills
6d
IT Operations Specialist
Reece Group —Cremorne VIC
- Full-time
- Customer service
- Communication skills
14d
Senior IT Cluster Specialist
Marriott International, Inc —Docklands VIC
- Full-time
- POS
- Resort
11d
Service Desk Engineer
Autosports Group Limited —Melbourne VIC
- Full-time
- Customer service
- Communication skills
- Time management
- Employee assistance program
Quick Apply
Service Desk Engineer, Level 2 - CT Group
Lyra Technology Group —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- Organisational skills
- Communication skills
Quick Apply
6d
Director, Service Delivery Support (ICT systems)
Department of Families, Fairness and Housing —Melbourne City Centre VIC
- Full-time
- Recruiting
5d

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technical support (bms & controls) | melbourne jobs near melbourne, vic

IT Support Administrator

Medical iT -
Melbourne VIC

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Job Details

Full-time

Benefits

Opportunities for promotion

Qualifications

Customer service
Administrative experience
Driver Licence
IT support
Communication skills
Time management
Help desk

Full Job Description

Location: Canberra, ACT
Employment Type: Full Time
Work Arrangement: Remote Based

About the Opportunity

We are a well-established and growing Managed Service Provider (MSP) with a strong reputation for delivering reliable, responsive and customer-focused IT solutions. We partner with medical practices, dental practices and hospitals across Australia, helping ensure their technology remains secure, reliable and operating at its best.

Due to continued growth, they are seeking an enthusiastic and customer-focused IT Support Administrator to join their team and provide first-line technical support to a diverse client base.

This is an excellent opportunity for someone looking to build their career in IT while gaining exposure to a wide range of technologies and business environments within a supportive and growing organisation.

About the Role

Working remotely from home, you’ll be the first point of contact for clients requiring technical assistance.

You’ll be responsible for managing incoming support requests, troubleshooting day-to-day IT issues, providing phone and remote support, and ensuring clients receive timely, professional service.

This role is ideal for someone who enjoys helping people, solving problems and building their technical knowledge while working in a collaborative team environment.

Occasional travel to client sites will be required, so a current driver’s licence is essential.

Key Responsibilities

Provide first-line technical support to business clients
Answer incoming support calls and assist users with technical issues
Log, manage and prioritise support requests through the ticketing system
Troubleshoot Microsoft Windows desktop and Microsoft 365 issues
Assist with user account setup, access management and password resets
Provide remote technical support to end users
Assist with software installation and configuration
Escalate more complex technical issues where required
Maintain accurate documentation and client records
Assist with occasional onsite client visits

About You

You’re someone who enjoys helping people, learns quickly and takes pride in delivering excellent customer service.

Whether you’re already working in IT support or looking to take the next step in your technical career, you’ll bring a positive attitude, strong communication skills and a willingness to learn.

You’ll ideally have:

Previous experience in an IT support, helpdesk or customer support role
Basic understanding of Microsoft Windows operating systems
Experience supporting Microsoft 365 applications
Strong troubleshooting and problem-solving skills
Excellent communication and customer service skills
Professional phone manner
Ability to work independently in a remote environment
Strong organisational and time management skills
Current Australian Driver’s Licence

Desirable

Experience working within a Managed Service Provider (MSP)
Exposure to Active Directory and user administration
Basic networking knowledge
Experience using ticketing or PSA systems
Relevant IT qualifications or certifications

Why Apply?

Fully remote working environment
Join a growing and respected Managed Service Provider
Support a diverse range of clients and technologies
Friendly, collaborative and supportive team culture
Ongoing training and professional development
Genuine opportunities for career progression
Opportunity to be part of a growing local team as the business continues to expand
Stable, full-time position

Apply Now

If you’re passionate about technology, enjoy helping people and are looking to build your career within a growing Managed Service Provider, we’d love to hear from you.

Submit your resume today to be considered for this exciting opportunity.

Apply Now

Refine Your Search

technical support (bms & controls) | melbourne jobs in melbourne, vic

IT Support Administrator

Service Desk Coordinator (Managed IT Services)

Supervisor, Technical Customer Support, Residential Energy

ICT Product Specialist

Microsoft M365 Systems Administrator

ICT Engineer

Systems Administrator

TIM Engineer / Desktop Support Engineer

Network Administrator

ICT Project and Systems Lead

Senior IT Support Engineer

Field Computer/IT Technician

IT Hardware Technician

System Administrator - 12 mth FTC

Installer Support, Technical Specialist

IT Operations Specialist

Senior IT Cluster Specialist

Service Desk Engineer

Service Desk Engineer, Level 2 - CT Group

Director, Service Delivery Support (ICT systems)

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