In-Demand Technical support Jobs in Sydney, Nsw

Desktop Support Analyst
MinterEllison —Sydney NSW
- Rotating roster
- AI
- Communication skills
Technical Support Engineer
NOVASTAR —Sydney NSW
- $55,000 - $85,000 a month
- Full-time
- In-person
Quick Apply
Systems Administrator
NSW Police Force —Parramatta NSW
- $133,348 - $146,945 a year
- Full-time
8d
ICT System and Field Technician
Integral Connection t/as Network Overdrive —Sydney NSW
- Part-time
- SQL
- SharePoint
Quick Apply
Desktop Support Officer - Contract
Centorrino Technologies —Sydney NSW
- $65,000 - $75,000 a year
- Contract
- Communication skills
Quick Apply
12d
Technical Support (BMS & Controls) | Sydney
Katz Recruitment —Sydney NSW
- $100 - $110 an hour
- Full-time
- Mechanic experience
- Customer service
- Office
Quick Apply
4d
Service Desk Team Leader
Bolton Clarke —Northern Beaches NSW
- Full-time
- Management
- Customer service
- Health insurance
- Employee assistance program
IT Operations Technician
Lifebyte Systems —Sydney NSW
- Full-time
- Management
- Computer Science
- Bachelor's degree
Quick Apply
Team Lead, IT Application Production Support
BNP Paribas —Sydney NSW
- Full-time
- Administrative experience
- Bachelor's degree
- No degree
Group Senior Helpdesk Analyst
Prouds —Summer Hill NSW
- Full-time
- Systems design
- Microsoft Office
- POS
Quick Apply
IT Support Specialist
Jomablue —Sydney NSW
- Full-time
- AI
Technical Support Officer
Colliers —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
4d
IT Support Specialist
THE ICONIC —Sydney NSW
- Office
- Administrative experience
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
3d
IT Operations Technician
TMGM —Sydney NSW
- Full-time
- Management
- Computer Science
- Bachelor's degree
Quick Apply
Technical Support Engineer Team Leader
Genetec —Sydney NSW
- $90,000 - $100,000 a year
- Customer service
- Databases
- Administrative experience
Quick Apply
4d
Service Desk Analyst
Capgemini Sogeti —Sydney NSW
- Hybrid work
- Communication skills
Technical Support Representative
IDEXX —Rydalmere NSW
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Parental leave
Level 3 Service Desk Engineer
EFEX —Sydney NSW
- $90,000 - $120,000 a year
- Full-time
- Azure
- AWS
- Communication skills
Quick Apply
Senior Technical Support Engineer (Integrations)
FloQast —Sydney NSW
- Full-time
- Bilingual
- Sales
- Salesforce
Data Center IT Operations Technician, Data Center Operations
Amazon Corporate Services Pty Ltd —Sydney NSW
- Full-time
- Computer Science
- Senior Secondary Certificate of Education
- AWS
6d

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Desktop Support Analyst

MinterEllison -
Sydney NSW

Apply Now

Job Details

Permanent | Contract

Qualifications

VoIP
ITIL
ServiceNow
AI
Communication skills

Full Job Description

Location: Sydney

Contract Type: Permanent

MinterEllison is one of Australia’s largest independent law and consulting firms. With a heritage of almost 200 years, we are known for our excellence, and our authentic and enduring relationships with our clients, our people and our communities. Clients seek out MinterEllison to help them solve complex problems every day. We do this by our full-service legal offering and complementary consulting offering.

We offer opportunities to work on industry-leading mandates for top-tier clients, while being part of a high-performing and collaborative team that values excellence, diversity of thought, curiosity, and inclusion. We value our people and empower them to achieve their ambitions - with the support, trust and autonomy to grow their careers in meaningful ways.

At MinterEllison, we're leading the way with AI and other emerging technologies, powering innovation right across our firm. You will have the opportunity to engage with AI tools we've built, and other external AI tools, to enhance efficiencies and excellence internally and with our clients.

We support sustainable ways of working regarding how, when and where you work and offer a wide range of social, financial and health benefits (see https://www.minterellison.com/-/media/Minter-Ellison/Files/Careers/MinterEllison-Employee-Benefits-Dec_2025.pdf)

The Team

Our Digital team at MinterEllison delivers technology solutions that keep the firm running at its best. The IT Services team in Sydney is a tight-knit group focused on providing seamless, high-quality technology support to our people and clients. We pride ourselves on a collaborative culture, a commitment to continuous improvement, and ensuring every user experience is exceptional - from the boardroom to the desktop.

Your Role

We are seeking a Desktop Support Analyst to join our IT Services team in Sydney. This is an excellent opportunity for a hands-on technology professional who enjoys solving problems and supporting people.

Working as part of a rotating shift roster (currently 7:30am–6:00pm weekdays), you will provide proactive second-level desktop support and play a key role in ensuring our technology environments run smoothly. You will also participate in a national on-call roster for after-hours support.

Key responsibilities include:

Providing frontline technical support face-to-face, over the phone, and via ServiceNow - managing incidents and requests from start to finish
Taking ownership of support tickets and delivering timely resolutions in line with service levels
Managing end-user technology assets including device allocation, tracking, and lifecycle management
Delivering Audio Visual (AV) support - setting up and testing equipment for meetings and events, with a focus on client floor requirements
Providing real-time support during client meetings and events to ensure a seamless experience
Collaborating with infrastructure and broader IT teams on AV solutions and service improvements

More About You

We are looking for a customer-focused IT professional who brings:

Experience supporting a Windows desktop environment (PCs, laptops, printers, mobile devices, remote access, and peripherals)
Knowledge of VoIP, mobile, and internet technologies
Familiarity with network and server systems, including switches, routers, and patch panels
Understanding of ITIL principles and Change Management processes
Strong communication skills - you can explain technical concepts in plain language
A proactive, self-starting approach with sound problem-solving ability
The ability to work calmly under pressure and manage competing priorities
A genuine desire to help people and deliver excellent service

How to apply

We encourage applications from people of all ages, abilities, cultural backgrounds, genders (including trans or gender diverse), LGBTQ+ people and those with carer responsibilities. We particularly encourage Aboriginal and Torres Strait Islander people to apply.

We prefer to connect with people directly, so please submit your CV by clicking on the 'Apply' button. We encourage all applications, including if you do not meet all the criteria listed for the role. Your application will also enable us to consider you for other opportunities that may be available at MinterEllison.

If you are currently a MinterEllison employee, please apply through the internal careers page.

If you would like further information, require any adjustments throughout the recruitment process or for a confidential discussion, please contact [email protected].

Apply Now

Refine Your Search

technical support jobs in sydney, nsw

Desktop Support Analyst

Technical Support Engineer

Systems Administrator

ICT System and Field Technician

Desktop Support Officer - Contract

Technical Support (BMS & Controls) | Sydney

Service Desk Team Leader

IT Operations Technician

Team Lead, IT Application Production Support

Group Senior Helpdesk Analyst

IT Support Specialist

Technical Support Officer

IT Support Specialist

IT Operations Technician

Technical Support Engineer Team Leader

Service Desk Analyst

Technical Support Representative

Level 3 Service Desk Engineer

Senior Technical Support Engineer (Integrations)

Data Center IT Operations Technician, Data Center Operations

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