In-Demand Desktop support Jobs in Docklands, Vic

Cloud Engineer (Level 2)
Rapid Circle —Melbourne VIC
- Full-time
- Azure
- Microsoft Outlook
- Management
Executive Assistant
Flint International —Melbourne VIC
- From $300 a day
- Contract
- Hybrid work
- Administrative experience
- Bachelor's degree
- Organisational skills
- Work from home
Quick Apply
End User Compute (EUC)
Capgemini Sogeti —Melbourne VIC
- Hybrid work
12d
End User Compute (EUC)
Capgemini —Melbourne VIC
- Hybrid work
12d
Casual IoT Support Technician (Extra Low Voltage)
Heatherbrae Shortbreads Pty Ltd —Thomastown VIC
- $40 - $60 an hour
- Call employer
- Schematics
- Databases
- In-person
Quick Apply
Regional IT Analyst
Aggreko —Braeside VIC
- Full-time
- Computer Science
- Software troubleshooting
- Customer service
- Health insurance
Team Leader Estimating
Auto & General Holdings —Sunshine VIC
- Team management
- Organisational skills
- Communication skills
- Parental leave
- Employee discount
Quick Apply
Learning And Development Coordinator
The GEO Group Australia Pty Ltd —Ravenhall VIC
- $118,000 - $121,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- First Aid Certification
- Free parking
- Employee assistance program
1d
Contact Centre Trainer
Lite n’ Easy —Melbourne VIC
- Full-time
- Microsoft Office
- Computer skills
- Communication skills
- Employee assistance program
- Gym membership
Quick Apply
9d
Home Assessing Manager
Auto & General Holdings —Sunshine VIC
- Communication skills
- Parental leave
- Employee discount
Quick Apply
Wanted: Yoda Of Content Creation (Long-Form Video Editor)
King Kong —South Yarra VIC
- $70,000 - $90,000 a year
- Full-time
- Hybrid work
- Work from home
Quick Apply
eCommerce Specialist
BOUNCE —Glen Iris VIC
- Full-time
- Vital signs
- AI
- Communication skills
- Free parking
- Commuter assistance
Quick Apply
5d
Senior Workplace Engineer
Link Group —Docklands VIC
- On call
- Management
- Communication skills
Technical Field Engineer (VIC)
St Vincent's Health Australia —Melbourne VIC
- Full-time
- No degree
- Nursing
WHS Consultant
Citation Group —Melbourne VIC
- Full-time
- Hybrid work
- Management
- No degree
- Communication skills
- Parental leave
12d
Product Support Technician (Tactics & Coaching)
Catapult Sports —Melbourne VIC
- Weekend availability
- Computer science
- Computer Science
- Salesforce
Quick Apply
12d
IT Service & Project Manager
AMES Australia —Melbourne VIC
- $111,370 a year
- Full-time
- Management
- Computer Science
- Customer service
- Employee assistance program
- Employee discount
9d
Deskside Services Regional Manager
Epiq Systems, Inc. —Melbourne VIC
- Full-time
- Azure
- Computer Science
- Office
Site Support Senior Technician
Computershare —Melbourne VIC
- Full-time
- Azure
- Microsoft Office
- Analysis skills
- Employee stock purchase plan
Head of Omnichannel Transformation
Link Group —Docklands VIC
- CRM software
- Analysis skills
- Financial services
- Parental leave
- Employee assistance program

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Cloud Engineer (Level 2)

Rapid Circle -
Melbourne VIC

Apply Now

Job Details

Permanent | Full-time

Qualifications

ITIL Foundation
Authentication
SSO
ITIL Certification
Azure
Microsoft Outlook
Management
IT support
SharePoint
AI
Communication skills
Intune
VPN

Full Job Description

We are looking for a Level 2 Cloud Engineer who enjoys solving technical challenges, helping people, and continuously improving the way technology services are delivered.

In this role, you'll be the go-to escalation point for complex technical issues, supporting modern Microsoft cloud and endpoint technologies while working closely with customers, project teams, and fellow engineers. You'll combine hands-on troubleshooting with proactive problem-solving, helping to create reliable, secure, and productive digital workplaces.

If you're curious, collaborative, and passionate about delivering outstanding customer experiences, we'd love to hear from you.

What you'll be doing

Cloud & Endpoint Support

Resolve complex technical issues escalated from Level 1 support teams.

Troubleshoot and support:

Microsoft 365 services including Teams, Outlook and SharePoint

Windows 10 and 11 environments

Intune-managed devices and endpoint management platforms

Device compliance, patching, encryption and security controls

VPN, network connectivity and mobile device issues

Perform root cause analysis to identify recurring issues and implement long-term solutions.

Identity & Access Management

Administer user accounts across Microsoft Entra ID, Active Directory and Microsoft 365.

Support authentication technologies including MFA and Single Sign-On (SSO).

Manage access requests, group memberships, shared mailboxes and security permissions.

Device Lifecycle Management

Configure, deploy and manage modern workplace devices.

Support software deployment, updates and endpoint policies.

Perform advanced diagnostics, rebuilds and remediation of hardware and operating system issues.

Project & Change Support

Participate in technology projects such as device refreshes, office relocations and platform upgrades.

Support testing, implementation and post-change activities.

Collaborate with technical teams to ensure smooth service transitions.

Knowledge Sharing & Continuous Improvement

Mentor and support Level 1 engineers.

Create and maintain technical documentation and knowledge articles.

Contribute ideas that improve service quality, efficiency and customer experience.

What you'll bring

Essential

Experience working in IT support, cloud operations or modern workplace environments.

Previous experience supporting Microsoft technologies in a Level 2, senior support or equivalent engineering role.

Strong troubleshooting and problem-solving skills.

Experience with:

Microsoft 365

Windows 10/11

Microsoft Intune or similar endpoint management platforms

Active Directory and/or Microsoft Entra ID

Excellent communication skills and a customer-focused approach.

Ability to prioritise workloads, manage multiple tasks and work effectively in a collaborative team.

Nice to have

Experience supporting hybrid cloud and on-premises environments.

Knowledge of Microsoft Defender, BitLocker or other security technologies.

ITIL Foundation certification or familiarity with ITIL practices.

Microsoft certifications such as:

Microsoft 365 Certified: Modern Desktop Administrator Associate

Endpoint Administrator Associate

Azure-related certifications

Experience supporting macOS and mobile device management platforms.

About Rapid Circle

Rapid Circle is a Microsoft cloud and AI transformation partner, helping organisations solve real business challenges across Microsoft 365, Azure, and AI.

We combine deep technical capability with a strong consulting mindset, working closely with Microsoft to deliver meaningful outcomes for customers.

Our culture is built on four core values:

People Making Impact
Ahead of the Curve
Better Together
Trusted to Deliver

Why join us?

You'll be part of a supportive team that values:

Collaboration over competition

Continuous learning and professional development

Innovation and improvement

Delivering exceptional customer outcomes

Respect, inclusion and belonging

We invest in our people through ongoing learning opportunities, certification pathways, mentoring and exposure to modern Microsoft technologies and cloud solutions.

Work Arrangement

This role is based in Melbourne CBD and requires attendance at the customer site 4–5 days per week. The nature of the role involves hands-on support of end-user technologies and close collaboration with customers and technical teams.

Apply Now

Refine Your Search

desktop support jobs in docklands, vic

Cloud Engineer (Level 2)

Executive Assistant

End User Compute (EUC)

End User Compute (EUC)

Casual IoT Support Technician (Extra Low Voltage)

Regional IT Analyst

Team Leader Estimating

Learning And Development Coordinator

Contact Centre Trainer

Home Assessing Manager

Wanted: Yoda Of Content Creation (Long-Form Video Editor)

eCommerce Specialist

Senior Workplace Engineer

Technical Field Engineer (VIC)

WHS Consultant

Product Support Technician (Tactics & Coaching)

IT Service & Project Manager

Deskside Services Regional Manager

Site Support Senior Technician

Head of Omnichannel Transformation

I want to receive the latest job alert for desktop support in docklands, vic

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