In-Demand Support coordinator Jobs in Northern Territory

Customer Success Manager
NEC Corporation —Darwin NT
- Management
- Communication skills
- Health insurance
- Parental leave
Maintenance Officer
Purple House —Alice Springs NT
- $67,231 - $70,413 a year
- Full-time
- Customer service
- No degree
- Power tools
- Annual leave
Quick Apply
Community Researcher - Male Aboriginal
Central Australian Aboriginal Congress —Alice Springs NT
- $88,861 - $103,623 a year
- Part-time
- Research
- Master's degree
- No degree
- Annual leave
13d
Aboriginal Cultural Advisor
Department of Health —Alice Springs NT
- $102,505 - $114,282 a year
- Full-time
- Communication skills
5d
Project Officer, Junior Rangers
Central Desert Shire —Ti Tree NT
- $73,926.51 a year
- Full-time
- Annual leave
6d
Ministry Coordinator
Scripture Union Queensland —Darwin NT
- Part-time
- Hybrid work
First Nations Trainee Mentor (SEE Program) - Tennant Creek
Saltbush Social Enterprises Limited —Tennant Creek NT
- $69,000 - $70,000 a year
- Full-time
- First Aid Certification
- Computer skills
- Communication skills
- Annual leave
Quick Apply
Audiologists
RAHC —Alice Springs NT
- Part-time
- Master's degree
- Administrative experience
- Experience working with children
Lodge Asset & Maintenance Coordinator | Outback Spirit Tours
Journey Beyond —Darwin NT
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Parental leave
Quick Apply
Senior Ranger
City of Darwin —Darwin NT
- $81,784.36 - $86,631.26 a year
- Overtime
- Communication skills
11d
Quality Manager
Webuild —Darwin NT
- Engineering
- Construction experience
- Leadership
Fire Management Officer (Affirmative Measure - Indigenous Employment)
Australian Department of Climate Change, Energy, the Environment and Water —Kakadu National Park NT
- $5 - $88,834 a year
- Management
- Research
- First Aid Certification
- Relocation assistance
SEWB Facilitator
Aboriginal Medical Services Alliance Northern Territory —Darwin NT
- $94,306.27 - $105,684.68 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance program
Quick Apply
NDIS Registration Contractor Allied Health / BSP/ PBS / Support Coordinator
Therapy Care —Darwin NT
- Full-time
- Hybrid work
Quick Apply
Field Supervisor Test and Protection
Power and Water Corporation —Darwin NT
- Full-time
- Management
- Maintenance
- Microsoft Office
6d
Coatings Inspector
Griffin Marine Services —Darwin NT
- Full-time
- Management
- Maintenance
- First Aid Certification
Quick Apply
Nurse/Midwife Clinical Coordinator Continuous Quality Improvement/Professional Practice Nurse
Department of Health —Tennant Creek NT
- $136,235 - $143,391 a year
- Full-time
- Nursing
- Communication skills
- Nursing
Head of Research & Evaluation
Children's Ground —Alice Springs NT
- Research
Senior Specialist Mental Health Worker - Child and Youth
Department of Health —Alice Springs NT
- Temporary
Director of People and Culture
AccorHotel —Darwin NT
- Full-time
- Hospitality
- In-person
- Communication skills
Quick Apply

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support coordinator jobs near northern territory

Customer Success Manager

NEC Corporation
Darwin NT

Apply Now

Job Details

Benefits

Health insurance
Parental leave
Employee assistance program
Paid volunteer leave
Salary packaging
Insurance services

Qualifications

Management
ITIL
Communication skills

Full Job Description

About the role
As a Customer Success Manager at NEC Australia, you will play a critical role in delivering Managed Services for a government client. Acting as the primary point of contact for core ITIL functions, you will be responsible for overseeing the delivery, performance, and governance of IT Services.

In this role, you will lead and manage a multidisciplinary Service Management team, including Change Coordinators, Service Improvement Leads, Problem Coordinators, and a team of Service Improvement Analysts, ensuring ITIL-aligned processes are effectively executed and optimised.

You will work closely with the customer to address service issues, provide performance reporting, and ensure Service Delivery meets all contractual obligations, while driving continuous Service Improvement across all service management functions.

You will align NEC’s IT services with the customer’s strategic objectives, ensuring solutions are delivered efficiently, cost‑effectively, and in support of broader business goals.

What you'll be doing

Serve as the escalation for core ITIL functions for assigned customers, ensuring their ongoing success and satisfaction
Lead, mentor, and manage service management teams including Change Coordinators, Service Improvement Leads, Problem Coordinators , and a team of Service Improvement Analysts
Oversee Change, Problem, and Continual Service Improvement activities to ensure service stability, availability, and performance
Proactively identify and address customer needs, pain points, risks, and growth opportunities
Collaborate cross‑functionally with implementation, operations, and IT support teams to deliver exceptional customer experiences
Own service governance, including service reviews, reporting, and executive‑level presentations
Provide regular performance reporting and insights to customers and internal stakeholders
Drive continuous improvement initiatives to enhance service quality, efficiency, and customer outcomes
Ability to influence others and present compelling proposals

Skills & Experience

Proven success in a customer‑facing role within the Information & Communication Technology industry, ideally supporting managed services environments
Extensive experience in IT managed services or IT‑focused service delivery environments
Demonstrated capability leading, managing, and developing diverse operational and service management teams
Strong understanding of ITIL practices, particularly Change, Problem, and Continual Service Improvement
Exceptional communication and interpersonal skills, with the ability to build trusted relationships with stakeholders at all levels
Strong passion for delivering outstanding customer experiences and driving long‑term client success
Experience overseeing daily IT operations and service delivery in complex environments
Highly capable of engaging with technical specialists, senior leadership, and customer executives

What's in It for You?

Extra rewards - bonus and wellness days after 6 months
Wellbeing covered - health insurance discounts, EAP support, and wellbeing programs
Work–life perks - 14 weeks paid parental leave, extra leave options, and paid volunteer days
Everyday savings - retail, travel, entertainment and salary packaging benefits

Our Purpose

At NEC, we are committed to creating social values centered on safety, security, fairness, and efficiency, working towards a sustainable world where everyone can achieve their full potential.

If you're ready to join a dynamic and innovative team, apply now for this exciting Customer Success Manager role at NEC Australia Pty Ltd.

NEC is an equal opportunity employer that welcomes and encourages applications from all backgrounds, communities, and industries. We are committed to maintaining a diverse and supportive environment, so we can thrive together!

Apply Now

Refine Your Search

support coordinator jobs in northern territory

Customer Success Manager

Maintenance Officer

Community Researcher - Male Aboriginal

Aboriginal Cultural Advisor

Project Officer, Junior Rangers

Ministry Coordinator

First Nations Trainee Mentor (SEE Program) - Tennant Creek

Audiologists

Lodge Asset & Maintenance Coordinator | Outback Spirit Tours

Senior Ranger

Quality Manager

Fire Management Officer (Affirmative Measure - Indigenous Employment)

SEWB Facilitator

NDIS Registration Contractor Allied Health / BSP/ PBS / Support Coordinator

Field Supervisor Test and Protection

Coatings Inspector

Nurse/Midwife Clinical Coordinator Continuous Quality Improvement/Professional Practice Nurse

Head of Research & Evaluation

Senior Specialist Mental Health Worker - Child and Youth

Director of People and Culture

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