In-Demand Customer service representative Jobs in Brighton, Vic

Customer Support Specialist – Proactive Payment Support
Recoveriescorp —Docklands VIC
- Full-time
- Customer service
- Employee assistance program
- Employee discount
12d
Customer Service Advisor
WEX Inc. —Melbourne VIC
- 8 hour shift
- Salesforce
- AI
- Communication skills
11d
Customer Support Agent
Detector Inspector —Carnegie VIC
- Full-time
- Communication skills
Quick Apply
Order Fulfilment & Customer Service Coordinator - Chadstone
SunRice —Melbourne VIC
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- In-person
11d
Guest Services Agent
AccorHotel —Melbourne VIC
- Part-time
- Communication skills
- Employee assistance program
Quick Apply
Client Services Representative - MVSC Glen Waverly
Melbourne Veterinary Specialist Centre —Glen Waverley VIC
- Part-time
- Customer service
- Administrative experience
- Clinic
Quick Apply
Customer Care Specialist
Globird Energy Pty Ltd —Ringwood VIC
- $60,000 - $68,000 a year
- Full-time
- Customer service
- Analysis skills
- In-person
- Gym membership
Quick Apply
3d
Client Service Consultant
Slater and Gordon —Ringwood VIC
- Hybrid work
- Customer service
- Parental leave
Customer Service Representative
Visy —East Melbourne VIC
- Full-time
- Microsoft Excel
- Microsoft Office
- In-person
- Employee assistance program
Customer Experience Associate - Trading and Investment
IG Group —Melbourne VIC
- Full-time
- Hybrid work
- Sales
- English
- Microsoft Office
- Health insurance
- On-the-job training
Customer Service Agent - Hardship
Probe CX —Melbourne VIC
- Full-time
- Customer service
Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)
Telstra —Westfield Southland VIC
- Part-time
- Microsoft Excel
- Sales
- Communication skills
- Parental leave
Guest Service Agent
Cushman & Wakefield —Melbourne VIC
- Part-time
- Hospitality
- Customer service
- Front desk
Quick Apply
2d
Client Service Associate
Richemont —Melbourne VIC
- Weekend availability
- Management
- Sales
- Communication skills
Guest Service Agent (Part Time) | InterContinental Melbourne The Rialto
InterContinental —Melbourne VIC
- Part-time
- Management
- Senior Secondary Certificate of Education
- Bachelor's degree
Customer Service Representative
IXOM —East Melbourne VIC
- Management
- Customer service
- Business
- Employee assistance program
5d
Customer Service Representative
Wesco —Melbourne VIC
- Urgently hiring
- Management
- Sales
- Customer service
- Employee assistance program
Customer Care Specialist /Customer Service Specialist
Straumann —Port Melbourne VIC
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
Customer Service Rep
UPS —Airport West VIC
- Full-time
Guest Service Agent
MERCURE —Doncaster VIC
- Weekend availability
- Hospitality
- Customer service
- POS
Quick Apply

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Customer Support Specialist – Proactive Payment Support

Recoveriescorp -
Docklands VIC

Apply Now

Job Details

Full-time
12 days ago

Benefits

Employee assistance program
Employee discount
Insurance services

Qualifications

Customer service

Full Job Description

493907

Docklands, VIC, Australia, 3008

Fixed-Term
Full-time

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What’s in it for you;

Vibrant Workplace: Be part of a fun, supportive, and inclusive team environment where culture matters.
Wellbeing First: Enjoy perks like employee discounts, health and wellness initiatives, 24/7 EAP support, and discounted health insurance.
Recharge & Celebrate: Take an annual “Unplugged Day” to reset, and swap cultural holidays to celebrate the days that mean the most to you.
Career Builder: Unlock opportunities to progress into support, leadership, or other roles that align with your career goals.

As a Customer Support Specialist, you will be the first point of contact for customers responding to our proactive support communications. This is a customer service role focused on support, education and positive customer outcome. Through meaningful conversations, you'll help customers stay informed about their accounts, understand their options, and connect with the support they need.

What You’ll Be Doing;

Customer Connection: Engage with customers through inbound and outbound conversations, building trust and creating positive experiences.
Information Guide: Help customers understand their account, billing information, and available communication preferences.
Support Navigator: Connect customers with assistance programs, flexible payment options, and specialist support services when required.
Problem Solver: Identify customer needs and work towards positive outcomes through first contact resolution.
Record Keeper: Maintain accurate customer records and ensure account information is updated and documented correctly.
Customer Advocate: Deliver empathetic, customer-focused support while helping customers stay informed and engaged.

What You’ll Bring;

At Recoveriescorp, we focus on the skills you bring, not just your resume. Whether you have previous customer service experience or are looking to grow your career in a customer-focused environment, we want to see what you can do. As part of our process, you will complete an interactive skills assessment through Vervoe. This is your opportunity to demonstrate how you communicate, solve problems, and support customers in real-life scenarios. Keep an eye on your email, including your junk folder, so you do not miss out on the chance to join our team.

The Mindset You’ll Bring;

Empathy First: You genuinely care about helping customers and approach every conversation with understanding and respect.
Customer Focused: You enjoy building rapport, creating positive experiences, and achieving the right outcome for each customer.
Problem Solver: You can identify customer needs, think critically, and explore suitable support options.
Resilient and Adaptable: You remain calm and professional while managing a variety of customer situations.
Team Player: You collaborate with others and contribute to a positive, supportive team environment.

Why You’ll Love this Role;

Meaningful Customer Connections: Build rapport with customers and provide support that genuinely makes a difference.
Grow Your Capability: Gain experience in customer care, account support, vulnerability awareness and customer engagement.
Variety in Every Day: Engage with a diverse range of customers and situations, keeping your work interesting and rewarding.
Be Part of Something New: Join a proactive customer support program focused on delivering positive customer outcomes.
Skills Over Resumes: We see your potential beyond your work history – show us what you can do through our interactive skills assessment.

Apply today or reach out to [email protected] for more information.

We are a Circle Back Initiative Employer – we commit to respond to every applicant.

About Us;

Recoveriescorp is part of Symbos, a growing, people-powered outsourcing services group with over 30 years of cross-industry experience, partnering with more than 250 clients across enterprise, government, and emerging sectors. Our team of 1,200+ professionals operate across Australia, New Zealand, Fiji, the Philippines, and South Africa, delivering meaningful outcomes across customer experience, managed services, and operational transformation.

We operate with a unique ‘Glocal’ delivery model, locally led, regionally integrated, ensuring clients benefit from both strong in-market accountability and smart delivery models across regions. With a track record of long-term partnerships, award-winning performance, and a culture built on agility and collaboration, Symbos is a place where great people come to do their best work.

We engage a workforce that represents the diverse communities and customers we support. That’s why we are committed to ensuring everyone is treated fairly, with respect and provided with inclusive and equal employment opportunities. We encourage applications from people of all ages, nationalities, abilities and cultures including indigenous peoples; people from culturally diverse backgrounds; people with disabilities and all members of the LGBTQIA+ community. If you’re passionate about shaping the future of service delivery and want to be part of a team that values performance, innovation, and trust, Symbos offers the platform to thrive.

Apply Now

Refine Your Search

customer service representative jobs in brighton, vic

Customer Support Specialist – Proactive Payment Support

Customer Service Advisor

Customer Support Agent

Order Fulfilment & Customer Service Coordinator - Chadstone

Guest Services Agent

Client Services Representative - MVSC Glen Waverly

Customer Care Specialist

Client Service Consultant

Customer Service Representative

Customer Experience Associate - Trading and Investment

Customer Service Agent - Hardship

Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)

Guest Service Agent

Client Service Associate

Guest Service Agent (Part Time) | InterContinental Melbourne The Rialto

Customer Service Representative

Customer Service Representative

Customer Care Specialist /Customer Service Specialist

Customer Service Rep

Guest Service Agent

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