In-Demand Support engineer b2b Jobs

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Marketing Science Partner

Mutinex
Chippendale NSW

Quick Apply

Job Details

Benefits

Annual leave
Work from home
Parental leave

Qualifications

Investment
Analytics

Full Job Description

About Mutinex

We're an early-stage B2B SaaS startup with a proven platform, big-name clients, and millions in revenue. We're not chasing unicorn status; we're building a sustainable, long-lasting business (think Bowhead Whale!). Mutinex helps marketers understand their ROI and make smarter decisions with their budget.

We're a hybrid team based in Sydney, Melbourne, and New York. We value communication, open-mindedness, and a culture of feedback. All staff receive equity (ESOP), and we offer increasing annual leave based on tenure.

About you

You’re ambitious and driven, but team oriented. You’ve worked in marketing eﬀectiveness, analytics or measurement for a good stint of your career, and you’ll have experience with MMM either in tech, consulting, publishing, agency or even

customer-side. You’re interested in how technology can help businesses grow sustainably, and equally how technology can improve the way we work.

What you’ll do

As a Marketing Science Partner at Mutinex you’re ensuring that our customers get the most value from our GrowthOS marketing investment analytics platform. As an expert in marketing eﬀectiveness and marketing analytics you’ll help diverse customer and agency stakeholder communities best use the GrowthOS platform, and most importantly, help them make fast informed marketing investment decisions and predictions. Here’s a little more about what you’ll do:

Help customers understand our GrowthOS platform from onboarding and beyond
Evolve the platform adoption process through one-to-one engagement via training, materials and automation
Develop and deliver sector and market analysis and thought leadership using the power of GrowthOS data and insight
Work with the Model Scale team to solve more complex customer problems
Conduct and lead platform learning and support, whilst improving these processes through automation
Support product development and innovation
Take accountability for customer satisfaction and lifetime value, in partnership with Growth Specialists
Create feedback loops and formulate requirements for our internal product, data & tech teams with the opportunity to develop industry ﬁrst products
Have autonomy to deliver on KPIs and OKRs
Participate in career and professional development opportunities and training

Why Work With Us?

Real Customer Impact: Your work directly shapes our platform and the success of our customers
Challenging, Meaningful Work: Tackle complex data and infrastructure problems at scale
Autonomy and Ownership: Drive initiatives end-to-end with support when you need it
Learning and Growth: Collaborate with a thoughtful team of engineers and data scientists who love what they do
Equity Ownership: All team members receive equity (ESOP)
Parental Leave: 12 weeks paid leave for the primary carer, and 6 weeks for the secondary carer after 2 years
Generous Time Off: 20 days of annual leave to start, plus 5 extra days after your first year, and 1 additional day each year after that (up to 30)
Work from Anywhere: Take your laptop and work from anywhere in the world for up to 6 weeks each year

We’re Committed to Inclusion

Mutinex is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of all backgrounds, experiences, identities, and abilities.

If you need adjustments or accommodations during the application process, just let us know, we’re happy to support you.

Ready to Join Us?

If this sounds like a place where you’d thrive, we’d love to hear from you. Send us your resume and a short note about why this role excites you—we care more about what drives you than perfect formatting.

Quick Apply

Refine Your Search

support engineer b2b jobs

Marketing Science Partner

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