In-Demand Level customer service representative Jobs in Sydney, Nsw

Part Time Customer Service Officer - Operations
Good Cycles —Alexandria NSW
- $35.15 - $63.27 an hour
- Part-time
- Bilingual
- CRM software
- Customer service
Quick Apply
1d
Customer Service Representative
Gourmet Basket —Artarmon NSW
- $65,000 - $70,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Employee discount
Quick Apply
23h
Customer Service Representative - Market Street
Commonwealth Bank —Sydney NSW
- Part-time
- Communication skills
8d
Customer Service Representative
Tilray —Sydney NSW
- Full-time
- CRM software
- Salesforce
- ERP systems
7d
Customer Service Representative - Liverpool
IMB Bank —Sydney NSW
- Part-time
- Customer service
- Microsoft Office
- Financial services
8d
Customer Service Representative
Globus Medical —Sydney NSW
- Full-time
- Analysis skills
- Communication skills
14d
Port Delivery Agent - Shore Excursions | Fixed term
TUI Group —Sydney NSW
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
14d
Sales and Business Development Representative
JFK Automation —Sydney NSW
- Sales
- Marketing
- Microsoft Office
Technical and Customer Experience Specialist
Align Technology —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Employee discount
Quick Apply
Pharmacy Assistant - Senior - Permanent Part time. Monday, Tuesday, Friday.
Booth Street Pharmacy —Annandale NSW
- $19.47 - $28.45 an hour
- Part-time
- Customer service
- Merchandising
- POS
Quick Apply
Warehouse Associate
Anduril Industries —Sydney NSW
- Full-time
- Microsoft Excel
- Customer service
- ERP systems
Quick Apply
9d
Sales Business Development Representative (BDR)
Lupo Digital —Sydney NSW
- Full-time
- Remote
- CRM software
- Sales
- Customer service
- Annual leave
Customer Service Rep (2-Year Fixed Term Contract)
ZimVie Inc. —Sydney NSW
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
10d
Senior Project Manager
FinXL —Sydney NSW
- Contract
- PMP
- Salesforce
- Agile
Sydney Sales Representative
Wolfchester Australia —Sydney NSW
- Call employer
- Sales
- Customer service
Concierge / Customer Service Manager
Assetlink —North Ryde NSW
- Full-time
- Management
- Customer service
- Microsoft Office
8d
Key Account Manager – Formwork Industry (Full Time)
Royal Plywood —Strathfield South NSW
- Full-time
- Construction site
- Sales
- In-person
Quick Apply
Sales Representative, Ethnic Retail Grocery
Oriental Merchant Pty Ltd —Chullora NSW
- Full-time
- CRM software
- Marketing
- Customer service
Quick Apply
Community Manager
DAB-Jones Lang LaSalle (NSW) Pty Ltd —Sydney NSW
- Full-time
- Sales
- Microsoft Office
- Organisational skills
- Health insurance
- Parental leave
Quick Apply
Senior Procurement Specialist
Fujitsu —Sydney NSW
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Business development

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Part Time Customer Service Officer - Operations

Good Cycles -
Alexandria NSW

Quick Apply

Job Details

Part-time | Casual
$35.15 - $63.27 an hour
1 day ago

Qualifications

Bilingual
CRM software
Multilingual
Customer service
Data analysis skills
SQL
Organisational skills
Communication skills

Full Job Description

Lime is looking for a Part Time Customer Service Officer to join our Sydney Operations team.

In this role, you'll be responsible for delivering an exceptional customer experience for Lime riders, community members, and city stakeholders. You'll ensure every interaction is handled with empathy, professionalism, and a solutions-focused approach, while helping identify trends and opportunities to continuously improve our customer experience.

What You'll Do

Manage customer service tickets daily, ensuring riders, community members, and stakeholders receive a positive and consistent experience.
Respond to customer enquiries across multiple channels, providing clear, timely, and empathetic support.
Manage escalated customer calls, emails, and cases, including enquiries from community stakeholders and local government representatives.
Champion customer experience by identifying recurring issues and escalating insights to relevant internal teams.
Analyse qualitative and quantitative customer data to identify trends, pain points, and opportunities to improve the end-user experience.
Work closely with Customer Service and Local Operations teams to ensure customer outcomes align with operational KPIs.
Support continuous improvement initiatives through quality assurance activities, including calibrations, audits, and feedback.
Assist in developing and maintaining customer experience documentation, including customer guidelines, workflows, and training materials to support service consistency and regulatory compliance.
Represent Lime professionally in all customer, community, and stakeholder interactions.

About You

You'll be someone who enjoys helping people and thrives in a fast-paced, customer-focused environment.

You'll also have:

A genuine passion for delivering outstanding customer service.
Excellent written and verbal communication skills.
The ability to manage a variety of customer interactions with empathy, professionalism, and sound judgement.
Experience using customer service platforms, CRM systems, ticketing software, or workflow management tools (highly regarded).
Strong organisational skills with the ability to prioritise competing tasks.
Confidence working both independently and as part of a collaborative team.
Experience with process automation, SQL, or data analysis is advantageous but not essential.
Experience working in diverse or multicultural environments and bilingual language skills are highly regarded.

What We Offer

A supportive and collaborative team environment.
Opportunities to contribute to improving sustainable transport across Sydney.
Ongoing learning and development opportunities.
The chance to make a real impact on the customer experience for one of the world's leading shared mobility providers.

Salary

This role is covered by the Clerks – Private Sector Award 2020 (MA000002) at Year 2, Level 1.

The hourly rate ranges from $35.15 to $63.27, depending on the day and time worked, with applicable penalty rates for evenings, weekends, and public holidays. Most shifts will be at the $35.15 rate.

Pay: $35.15 – $63.27 per hour

Work Location: In person

Quick Apply

Refine Your Search

level customer service representative jobs in sydney, nsw

Part Time Customer Service Officer - Operations

Customer Service Representative

Customer Service Representative - Market Street

Customer Service Representative

Customer Service Representative - Liverpool

Customer Service Representative

Port Delivery Agent - Shore Excursions | Fixed term

Sales and Business Development Representative

Technical and Customer Experience Specialist

Pharmacy Assistant - Senior - Permanent Part time. Monday, Tuesday, Friday.

Warehouse Associate

Sales Business Development Representative (BDR)

Customer Service Rep (2-Year Fixed Term Contract)

Senior Project Manager

Sydney Sales Representative

Concierge / Customer Service Manager

Key Account Manager – Formwork Industry (Full Time)

Sales Representative, Ethnic Retail Grocery

Community Manager

Senior Procurement Specialist

I want to receive the latest job alert for level customer service representative in sydney, nsw

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