Implementation Manager
splose —Adelaide SA
- Full-time
- Hybrid work
Quick Apply
5d
Implementation & Activation Coordinator
WPP Media —Sydney NSW
- Administrative experience
- Communication skills
13d
Assistant Operations Manager
Vicinity Centres —Eastern Creek WA
- Full-time
- Microsoft Excel
- Management
- Writing skills
- Parental leave
Partnerships Manager
Bolster Digital —Abbotsford VIC
- Full-time
- Bachelor's degree
- Employee assistance program
Quick Apply
14d
Portfolio Manager - EMOB
ANZ Banking Group —Melbourne VIC
- Contract
- Analysis skills
- Product management
- Organisational skills
7d
Account Manager
Havas Group —Brisbane QLD
- Full-time
- Marketing
- Organisational skills
- Marketing
Performance Manager
Accenture —Melbourne VIC
- Full-time
- Analysis skills
- AI
- Communication skills
Event Manager
ICC Sydney —Sydney NSW
- Part-time
- Customer service
- Communication skills
Site Activation Operations Director - Australia - Remote
Worldwide Clinical Trials —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Nursing
13d
Clinical Research Associate II/ Senior - FSP
Parexel —Remote
- Weekend availability
- Nursing
- Patient monitoring
- English
Retail Manager
Mirvac —Ultimo NSW
- Weekend availability
- Management
- Budgeting
- Marketing
Enterprise Customer Success Manager
Sitemate —Sydney NSW
- $180,000 a year
- Full-time
- Hybrid work
- CRM software
- Google Suite
- Microsoft Excel
- Annual leave
- Work from home
7d
Senior Manager, Visa Direct Sales – AuNZPI
Visa Australia Services Pty —Sydney NSW
- Full-time
- Doctoral degree
- Master's degree
- Business development
Quick Apply
16h
In-Store Visual Merchandiser - Cotton On Sunshine Plaza
Cotton On —Maroochydore QLD
- Full-time
Quick Apply
1d
Integration Aide
Victorian Government —Melbourne Western Suburbs VIC
- Part-time
- Communication skills
2d
In Store Visual Merchandiser - Cotton On Moorabbin
Cotton On —Moorabbin VIC
- Full-time
Quick Apply
3d
In Store Visual Merchandiser - Cotton On Uni Hill
Cotton On —Bundoora VIC
- Full-time
Quick Apply
7d
Technical Lead
Bupa —Melbourne VIC
- Full-time
- APIs
- AI
- Leadership
7d
Digital Analytics Specialist / Digital Tagging and Implementation Specialist
REA Group —Richmond VIC
- Full-time
- Hybrid work
- Systems design
- SQL
- Analysis skills
- Parental leave
8d
Part time Sale Merchandiser
Clemenger Field Marketing —Brisbane QLD
- Part-time
- Sales
- Merchandising
- Communication skills
Quick Apply
8d

I want to receive the latest job alert for implementation & activation manager

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

implementation & activation manager jobs near

Implementation Specialist jobs in Adelaide SA

Event Manager jobs in Sydney NSW

Account Manager jobs in Brisbane QLD

Customer Success Manager jobs in Sydney NSW

Technical Lead jobs in Melbourne VIC

Implementation Specialist jobs in Sydney Nsw

Implementation Specialist jobs in Melbourne Vic

Implementation Specialist jobs in Eagle Farm Qld

Implementation Specialist jobs in Lutwyche Qld

Clinical Teaching Specialist Melbourne University jobs in Melbourne Vic

Marketing Specialist jobs in Melbourne Vic

Senior Service Delivery Specialist jobs in South Australia

Sales Merchandiser jobs in Chatswood Nsw

Sales Merchandiser jobs in Oak Park Vic

Inbound Sales Representative jobs in Leppington Nsw

Sales Merchandiser jobs in Fremantle Wa

Tool Sales Rep jobs in Chermside Qld

Jewellery Sales Assistant jobs in Cabramatta Nsw

Sales Merchandiser jobs in Gawler Sa

Entry Sales Representative Real Estate jobs in Adelaide Sa

Implementation Manager

splose
Adelaide SA

Quick Apply

Job Details

Full-time
5 days ago

Qualifications

Jira
Trello

Full Job Description

About us

splose is the AI-powered practice management platform powering better health care. Trusted by over 25,000+ Allied Health professionals around the world, splose is purpose-built to free clinicians from admin and let them focus on what matters most - helping people. Backed by leading VC funds EVP, Spectrum Equity, and Athletic Ventures we have recently announced a record-breaking $46M Series A raise - the largest Series A of any South Australian SaaS company ever. We’re growing fast and investing in our product, our people, and our global growth.

About you

We're looking for an Implementation Manager to run onboarding for our Mid-Market customer band(15 to 49 practitioners in their org) that make up the large majority of our implementation hours.

This role is built for speed and consistency, not bespoke handling. You'll deliver standardised onboarding within clear tier SLAs, protect that time from unnecessary manual work, and make sure every customer gets a great experience regardless of which Implementation Manager they land with. You're comfortable running a high volume of onboardings without cutting corners, and you know the difference between a problem worth solving once for everyone and a one off that just needs to be closed out.

What you'll do

Deliver standardised onboarding within tier SLAs: Run white glove elements where warranted, including focused, limited live Q&A sessions rather than a pure self-serve handoff
Enforce the self-serve data template policy for customers not on a supported Practice Management System, protecting onboarding time from manual data prep
Keep data migrations moving using the direct Implementation Manager to engineer channel for anything that gets genuinely complex
Feed onboarding friction patterns to the Implementation Lead rather than repeatedly solving the same one-off problem
Provide feedback that helps scale the onboarding process across the Mid-Market segments
Promote activation of upsell features, including SMS and Stripe, coming through the sales motion and in onboarding

What you'll bring

Required

1 to 3 years' experience in Customer Success, Onboarding, Implementation, or a related customer facing role, ideally within a SaaS or healthtech company
Comfortable working to defined SLAs in a high volume environment, balancing speed with a good customer experience
Strong product knowledge and the ability to run confident training and onboarding sessions
Clear, friendly communication style, with the ability to simplify technical concepts for non technical customers
Comfortable using CRM, support, and project tools such as Intercom, Trello, Pipedrive, or Jira
Good judgement on when to escalate versus resolve independently
Experience working with Allied Health professionals or in a clinical setting
Experience with data imports, migrations, or Practice Management Systems
Tertiary qualifications or relevant experience

Next Steps:

Only shortlisted candidates will be contacted for an initial screening call by our internal TA team.

Equal Opportunity Employer:

splose is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you need support and adjustments in participating in this process, please let us know!

**We are not accepting recruitment agency submissions for this role.

Quick Apply

Refine Your Search

implementation & activation manager jobs

Implementation Manager

Implementation & Activation Coordinator

Assistant Operations Manager

Partnerships Manager

Portfolio Manager - EMOB

Account Manager

Performance Manager

Event Manager

Site Activation Operations Director - Australia - Remote

Clinical Research Associate II/ Senior - FSP

Retail Manager

Enterprise Customer Success Manager

Senior Manager, Visa Direct Sales – AuNZPI

In-Store Visual Merchandiser - Cotton On Sunshine Plaza

Integration Aide

In Store Visual Merchandiser - Cotton On Moorabbin

In Store Visual Merchandiser - Cotton On Uni Hill

Technical Lead

Digital Analytics Specialist / Digital Tagging and Implementation Specialist

Part time Sale Merchandiser

I want to receive the latest job alert for implementation & activation manager

Related Searches

Explore jobs in more locations

About us

About you

What you'll do

What you'll bring

Next Steps:

Equal Opportunity Employer:

Job Seeker Tools

Employer Tools

Browse

Stay Connected