In-Demand Technical support Jobs in Point Cook Vic

Technical Support Officer
Mercy Health Australia —Werribee VIC
- Full-time
- Customer service
- SharePoint
- Communication skills
IT & Workplace Support Engineers (Multiple Opportunities Available)
The Missing Link —Docklands VIC
- Full-time
- Bar
- Software troubleshooting
- Customer service
Quick Apply
Technical Support Engineer
Redrock MedTech Ltd —Melbourne VIC
- From $5,800 a month
- Full-time
- Customer service
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Service Desk Engineer (Managed Services)
FUJIFILM MicroChannel —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- Microsoft Office
- Administrative experience
Quick Apply
ICT Support Specialist - Part Time
Retailors —Melbourne VIC
- Part-time
- Customer service
- ERP systems
- Microsoft Office
IT Support Technician
TasmanShield IT Systems Pty Ltd —Melbourne VIC
- From $6,426 a month
- Full-time
- Azure
- Customer service
- In-person
- Health insurance
- Dental insurance
Quick Apply
11d
ICT Customer Support Officer
Your Business Listing Pty Ltd —South Melbourne VIC
- $80,000 - $90,000 a year
- Full-time
- CRM software
- Computer Science
- Customer service
Quick Apply
Service Desk Engineer
Autosports Group Limited —Melbourne VIC
- Full-time
- Customer service
- Communication skills
- Time management
- Employee assistance program
Quick Apply
Specialist Technician - Technical Support to Schools Program (TSSP)
Dyna IT Pty Ltd —Melbourne VIC
- $45 - $52 an hour
- Serving
- Microsoft Office
- In-person
Quick Apply
3d
IT Support Engineer
Metcash —Port Melbourne VIC
- Full-time
- Microsoft Access
- Azure
- Customer service
- Annual leave
- Parental leave
4d
Network, Infrastructure & Systems Administrator
AMES Australia —Melbourne VIC
- $55.07 an hour
- Computer Science
- Research
- Communication skills
- Employee assistance program
- Employee discount
13d
IT & AV Service Desk Analyst
Victorian Government —Melbourne VIC
- $91,971 - $98,955 a year
- Full-time
- SharePoint
- Time management
IT Support Administrator
Medical iT —Melbourne VIC
- Full-time
- Customer service
- Administrative experience
- Communication skills
11d
Level 2 Service Desk Engineer
EFEX —South Melbourne VIC
- $80,000 - $100,000 a year
- Full-time
- Azure
- Communication skills
Quick Apply
ICT Service Desk Officer
Victorian Government —Melbourne VIC
- $62,104 - $70,903 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
11d
Help Desk Technician
ALSTOM —West Melbourne VIC
- Schematics
- Engineering
- Microsoft Office
IT Support Engineer – Managed IT Services
Medical iT —Melbourne VIC
- Full-time
- Azure
- Customer service
- Administrative experience
11d
Australian Charities and Not-for-profits Commission IT Helpdesk Support Officer - APS 4
Australian Taxation Office —Melbourne City Centre VIC
- $84,028 - $91,199 a year
6d
Service Desk Analyst
Capgemini —Melbourne VIC
- Hybrid work
- Communication skills
Service Desk / Onsite Engineer (MSP)
VISITS —Melbourne VIC
- Weekend availability
- Microsoft Outlook
- Management
- SharePoint
- Work from home
- Free food
Quick Apply

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Technical Support Officer

Mercy Health Australia -
Werribee VIC

Apply Now

Job Details

Full-time

Qualifications

Customer service
IT service management
Microsoft Exchange
Technical support
Driver Licence
SharePoint
ServiceNow
Working with Children Check
Communication skills
Time management

Full Job Description

Employment Type: Permanent full time

Location: Werribee Mercy Hospital, Mercy Health for Women Heidelberg with travel to other health service sites.

Upload with Application: Resume, cover letter, and all relevant qualification

Contact: Jasna Cvetic - [email protected]

Where there’s life, there’s Mercy.

Where there’s care, there’s You.

Through the battles and the breakthroughs, we're there. Where will you be?

For over a century, our incredible teams have provided care for people at every stage of life. Across our aged care homes, hospitals and research facilities, and across numerous cities and towns, we’re on a journey to keep growing our impact for the next hundred years.

As a for-purpose organisation with over 10,000 dedicated, compassionate people, we continue to offer more services and deeper care than ever before. With Mercy, you’ll have the chance to make an impact and gain experience that’s hard to find elsewhere.

At Mercy Health, it’s all about taking what we have and making it better.

To do that, we need you.

Join us at Mercy Health, and help our teams deliver even greater outcomes.

About the opportunity

At Mercy Health, you’ll become part of a proud history built on over 100 years of expertise, skill and care. As a Technical Support Officer, you’ll use your strong communication, troubleshooting and customer service skills to help achieve even more for all who need us.

The Technical Support Officer plays an important role in delivering high-quality IT services within Mercy Health’s Desktop team. This position is responsible for providing reliable 1st and 2nd level technical support to end users across Mercy Health, ensuring incidents and service requests are resolved efficiently and in accordance with established service standards and procedures.
The role involves diagnosing and troubleshooting common end-user technology issues, supporting the standard operating environment (SOE), and assisting with the deployment and support of hardware, software and modern workplace technologies.

This is an onsite, hands-on, customer-facing role that spans multiple facilities, with a strong focus on delivering a positive, secure technology experience for users.

What you’ll bring

It takes a special kind of person to work in healthcare or community services. If you are genuinely interested in helping others, then you’ll find you can build something here and find your place in a team of 10,000 hearts.

To thrive in this role, you will have:

Excellent time management, organisational and communication skills, with the ability to adapt and problem solve.
A compassionate, flexible and proactive approach to customer support.
The ability to nurture friendly, respectful relationships and contribute to a collaborative team environment.
Practical experience supporting end-user computing environments including desktops, laptops, peripherals and mobile devices in a healthcare setting
Exposure to Microsoft environments including Microsoft 365 applications, Exchange Online, SharePoint and OneDrive
Experience supporting Active Directory and/or Entra ID user and device management tasks
Familiarity with IT service management processes and working within an ITSM tool such as ServiceNow or an equivalent platform
Strong verbal and written communication skills, with the ability to clearly explain technical information to non-technical users

You will also be required to provide evidence of, or in the process of obtaining:

Tertiary qualification or relevant work experience in Information Technology related field
A current Police Record Check and Working with Children Check.
A valid driver’s licence from Victoria or another Australian state or territory as travel is required.
Unrestricted Working Rights in Australia (Australian Citizen or Permanent Resident)
Proof of current influenza vaccination and other vaccination status consistent with public health orders.

Ready to help us shape the future of healthcare?

Join us and make a meaningful difference in people’s lives - and your career.

Are you ready to apply for this role? Click Apply now

Please contact us if you would like to find out more or communicate any requirements to ensure we provide you with a fair and equitable interview and selection process.

We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture.

We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present.

The team at Mercy Health is as wonderfully diverse as the patients, residents, clients and communities we support. We’re proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.

Apply Now

Refine Your Search

technical support jobs in point cook vic

Technical Support Officer

IT & Workplace Support Engineers (Multiple Opportunities Available)

Technical Support Engineer

Service Desk Engineer (Managed Services)

ICT Support Specialist - Part Time

IT Support Technician

ICT Customer Support Officer

Service Desk Engineer

Specialist Technician - Technical Support to Schools Program (TSSP)

IT Support Engineer

Network, Infrastructure & Systems Administrator

IT & AV Service Desk Analyst

IT Support Administrator

Level 2 Service Desk Engineer

ICT Service Desk Officer

Help Desk Technician

IT Support Engineer – Managed IT Services

Australian Charities and Not-for-profits Commission IT Helpdesk Support Officer - APS 4

Service Desk Analyst

Service Desk / Onsite Engineer (MSP)

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