In-Demand Evolution support services Jobs in Melbourne, Vic

Continuous Improvement Specialist
Avant —Melbourne VIC
- Full-time
- Leadership
- Communication skills
23h
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Continuous Improvement Specialist

Avant -
Melbourne VIC

Apply Now

Job Details

Full-time
23 hours ago

Qualifications

Risk management
Leadership
Communication skills

Full Job Description

About Avant
Avant is Australia’s leading medical defence organisation, proudly supporting medical professionals for over 130 years. With more than 90,000 members, including health practitioners and medical students across every state and territory, we provide trusted, market-leading products and services tailored to their professional, personal, and practice needs.
About the role
At Avant, we're committed to making it simpler and easier for our members to engage with us while delivering exceptional service and managing risk effectively.
As a Continuous Improvement Specialist, you will play a key role in identifying, prioritising and delivering process improvements across Claims, Avant Law and Medical Advisory. Drawing on your claims or legal experience, you'll help enhance operational efficiency, improve member experiences and support the evolution of systems, processes and controls across the business.
Reporting to the Senior Manager, Claims Excellence, you'll work closely with stakeholders across the business, technology and project teams to identify opportunities for improvement, develop meaningful insights, manage system enhancements and support the successful adoption of change.
Key accountabilities

Identify, assess and support the delivery of continuous improvement initiatives across Claims and Legal, leveraging your experience in risk management, governance and process design.
Analyse operational performance through reporting suites and dashboards, translating data into actionable insights and recommending opportunities for improvement.
Manage and maintain system backlogs, ensuring requirements are clearly defined, well-governed and aligned with business priorities and member outcomes.
Partner with stakeholders to support the successful implementation of projects and change initiatives, including communication, adoption monitoring and resolution of implementation challenges.
Collaborate with business, technology and project teams to ensure systems, processes and controls continue to support a high-performing, compliant and member-focused organisation.

Key capabilities

10+ years' experience in claims, legal, technical specialist or leadership roles, with at least 5 years' experience in medical indemnity or a similar insurance environment.
Demonstrated experience delivering continuous improvement initiatives within claims or legal operations.
Strong understanding of operational controls, risk management, governance frameworks and process design.
Experience managing system backlogs and requirements, ideally within an Agile environment.
Ability to analyse data, reporting and operational metrics to identify trends and drive improvement outcomes.
Excellent communication, stakeholder engagement and presentation skills, with the ability to influence and lead change in complex environments.
Proactive, curious and solutions-focused, with a commitment to continuous learning and improvement.
Lean, Six Sigma, project delivery, change management, training or coaching experience will be highly regarded.

Equal Opportunity Employer
Avant supports doctors so they can serve Australia's diverse communities. Having diversity in our workforce brings valuable perspectives and strengthens our ability to support healthcare professionals.
We therefore welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally diverse communities, LGBTQIA+ individuals, people with disabilities, and those with caring responsibilities.
Our inclusive workplace is somewhere everyone can succeed.
Ready to join us? If you're passionate about supporting Australia's healthcare professionals, we'd love to hear from you. If you require any adjustments during the recruitment process, please don't hesitate to contact us at [email protected]

Apply Now

Refine Your Search

evolution support services jobs in melbourne, vic

Continuous Improvement Specialist

Retail Design Coordinator - 12 Month FTC

Head of Transport Industry, ANZ Public Sector Industry Business Development Team

Configuration and Data Management Specialist

Business Services Finance Manager

Cloud Architect

Staff Software Engineer

Senior Compliance Analyst

Procurement Category Manager

Security Leader, Global Proserve Security

Head of Operations- Digital Health

Manager Aboriginal Partnerships, Inclusion & Arts

Associate Director, Fraud & Anti Bribery and Anti Corruption Institutional

Senior Backend Engineer, Financial Markets

Senior Capability - Change Partner

Social Strategy Director (Mat Cover - 13 months)

Principal Product Architect - Managed Services

Associate Director, AML/CTF Institutional

Microsoft Dynamics 365 Business Central Lead Functional/ Technical Consultant

Marketing Manager - Fashion

I want to receive the latest job alert for evolution support services in melbourne, vic

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