In-Demand Technical support Jobs in Preston, Vic

Data Center IT Support Engineer, MEL - DCO
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- Computer Science
- AWS
- Bachelor's degree
IT and online digital services support
EMC Technologies —Melbourne VIC
- Management
- Marketing
- EMR systems
IT Support Analyst
Russell Kennedy —Melbourne VIC
- Call employer
- Microsoft Office
- Organisational skills
- Communication skills
9d
Australian Open 2027 Infrastructure Operations Support
Compass Group Australia —Melbourne VIC
- Weekend availability
- Hospitality
- Forklift
- Assembly
8d
Principal Technical Support Engineer
Rocket Software —Melbourne VIC
- Full-time
- Customer service
- Research
- Communication skills
IT Systems Administrator
Gigacomm —Melbourne VIC
- $70,000 - $80,000 a year
- Full-time
- Hybrid work
- AI
Quick Apply
Desktop Support Officer
Centorrino Technologies —Melbourne VIC
- $55,000 - $70,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick Apply
9d
Revenue Operations Systems Administrator
Fresho —South Melbourne VIC
- $90,000 - $105,000 a year
- Hybrid work
- Sales
- Salesforce
- SQL
- Annual leave
- Work from home
Technical Services Support
Lely —Truganina VIC
- Full-time
- AutoCAD
- Construction experience
- Communication skills
Level 2 IT Support Team Leader
Accent Group —Cremorne VIC
- Full-time
- Microsoft Office
- POS
- Leadership
Quick Apply
6d
Technical Support Officer CTBT
Australian Radiation Protection and Nuclear Safety Agency (ARPANSA) —Yallambie VIC
- $92,450 - $97,052 a year
- Full-time
- Research
6d
ICT System and Field Technician
Integral Connection t/as Network Overdrive —Melbourne VIC
- $26,000 - $35,000 a month
- Part-time
- SQL
- SharePoint
Quick Apply
Service Desk Support Officer
Department of Justice and Community Safety —Melbourne VIC
- $81,496 - $98,955 a year
- Full-time
- Management
- Customer service
- Administrative experience
8d
eLearning Engagement & IT Support Officer
Acknowledge Education —Melbourne VIC
- Full-time
- Customer service
- Working with children
- Organisational skills
- Health insurance
Quick Apply
Service Desk Analyst
Accent Group —Cremorne VIC
- Full-time
- POS
Quick Apply
IT Systems Administrator
ASSA ABLOY —Oakleigh VIC
- Full-time
- Azure
- Administrative experience
- In-person
Service Desk Technician
ASSA ABLOY —Oakleigh VIC
- Azure
- Analysis skills
- Employee assistance program
- Employee discount
8d
IT Service Desk Analyst
PFD Food Services —Melbourne VIC
- Full-time
- Microsoft Outlook
- Salesforce
- Microsoft Office
- Health insurance
- Gym membership
3d
IT L3 Support
Fujitsu —Melbourne VIC
- Contract
- Azure
- Management
Quick Apply
System Administrator
Compass Group Australia —Parkville VIC
- Full-time
- Azure
- Communication skills
- Hospital experience
9d

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Data Center IT Support Engineer, MEL - DCO

Amazon Corporate Services Pty Ltd -
Melbourne VIC

Apply Now

Job Details

Full-time

Qualifications

Data centre experience
Cloud infrastructure
Computer Science
AWS
Bachelor's degree
S3
Information Technology

Full Job Description

DESCRIPTION

Data Centre Operations designs, installs and maintains the world’s largest Computing Infrastructure. We are looking for skilled Data Centre Technicians with a passion for technology to help us expand to the next level.

More about us:

Amazon Web Services (AWS) offers an exciting, dynamic and challenging environment encouraging creativity and personal development while maintaining AWS computing environments in a secure, scalable, and cost-effective manner.

Mid 2012, AWS S3 web service accepted its 1 trillionth object, currently accepting more than 40,000 objects uploaded every second on a daily basis. To keep up with this demand on both disk and capacity, we continue to expand our Data Centres in every region! Our content delivery service, Front, has expanded its Data Centre presence by over 50% worldwide in the last 12 months and are expected to continue increasing! This requires talented people to build and manage. We hope it is you!

The Opportunity: Data Centre Technician

This role is a unique opportunity to work in some of the most advanced data centres in the world. Amazon data centres are large-scale high-density centres where you will be working on changing the face of technology in the region.

A Data Centre Technician may be the primary point of contact for both internal customers (for example: Engineers, Systems Engineers, Software Developers, Database Engineers, Technical Operations) and external customers (Vendors, Contractors, Service Providers among others). There is never a dull moment as each day presents itself with different challenges.

Some of the key responsibilities you will undertake are:

Problem Solving: Maintain a high level of system reliability by prioritising and resolving trouble tickets efficiently, these include:

Escalation point and technical trouble shooter for all Systems and problems
Deep diving into server issues

Technical: Troubleshoot technical issues on various platforms ranging from Systems through to Power/Mechanical

Remediation of physical layer outages, both Systems & Network
Remediation or recovery of physical power issues on racks
Participate in Data Centre power and cooling events

Operations:

Meet 24x7 On-Call requirements and response during shift rotations.
Install and configure racks of hosts in line with internal SLAs
Triage and resolve trouble tickets for all devices in your region
Data Centre point of contact for all High Severity issues
Physical replacement of server and network device parts
Ensure correct rotation of parts and spares
Help define metrics to increase our customer uptime
Enforcing Amazons Security Best Practices
Interact with third party vendors and contractors
Contribute ideas to improve operational efficiency

Project Management:

Participate in and deliver on a number of high impact small to mid-scale projects
Participate in team meetings for metric analysis and project status updates
Help build the world’s largest Cloud infrastructure

Mentoring:

Share knowledge and help educate less technical staff on the best practices related to all service owner issues

Hiring:

Contribute towards building a great team by getting involved in the Amazon hiring process/candidate interviews

** For more information on Amazon Web Services, please visit https://awsinfraops.splashthat.com and http://infrastructure.aws**

BASIC QUALIFICATIONS

1+ years of computer networking experience
1+ years of Linux operating systems experience
Bachelor's degree in Information Technology, Computer Science, or a related field
Experience in computer networking
Experience working with Linux operating systems
Can lift and rack equipment up to 40 pounds
Experience with computer hardware troubleshooting and repair

PREFERRED QUALIFICATIONS

Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines
Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
Experience managing work and priorities through a ticketing system
Experience with cabling infrastructure best practices and methodologies
Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

technical support jobs in preston, vic

Data Center IT Support Engineer, MEL - DCO

IT and online digital services support

IT Support Analyst

Australian Open 2027 Infrastructure Operations Support

Principal Technical Support Engineer

IT Systems Administrator

Desktop Support Officer

Revenue Operations Systems Administrator

Technical Services Support

Level 2 IT Support Team Leader

Technical Support Officer CTBT

ICT System and Field Technician

Service Desk Support Officer

eLearning Engagement & IT Support Officer

Service Desk Analyst

IT Systems Administrator

Service Desk Technician

IT Service Desk Analyst

IT L3 Support

System Administrator

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