In-Demand Study coordinator clinical Jobs

Administration Assistant - Part-time - Remote
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- Referral program
Quick Apply
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Clinical Nurse Educator, Emergency Department
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9h

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Administration Assistant - Part-time - Remote

Healthproof
North Sydney NSW

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Job Details

Permanent | Full-time
$55,000 - $60,000 a year
19 hours ago

Benefits

Work from home
Referral program

Qualifications

English
Xero
Administrative experience
Communication skills
Time management

Full Job Description

Who We Are

At Healthproof, we bring healthcare to people...literally.

We deliver mobile allied health services across Sydney, providing high-quality, compassionate care in homes, schools, aged care facilities, and community settings.We support people of all ages, from early childhood through to aged care, including individuals living with disability or recovering from injury or illness.

Our mission?

To improve lives through accessible, personalised, and meaningful care.

Our Values?

Compassion, Empowerment & Simplicity

We’re a multidisciplinary team (physios, OTs, speechies, dietitians + more) working together to help clients build independence, improve daily living skills, adapt their environments and achieve goals that truly matter.

About the Role

This is a part-time role, 22.8 hours per week.

This role plays a key part in our client journey, managing the onboarding and intake process for new referrals and ensuring clients transition smoothly into our services.

You will be the first point of contact for many clients, families, and referrers, ensuring information is collected accurately and services are set up efficiently.

Working closely with our clinical team leads, support coordinators, and referrers, you will ensure every client is matched with the right clinician and that all documentation and compliance requirements are completed prior to service commencement.

This role is ideal for someone who enjoys organisation, communication, and helping people navigate healthcare systems.

Key Responsibilities

Client Onboarding

Manage the onboarding pipeline in Zoho CRM, tracking referrals through to service commencemen
Prepare, send, and follow up on service agreements
Liaise with clients, families, support coordinators, and therapists to gather required documentation
Conduct pre-home safety screenings via phone for clients without email access
Ensure a smooth handover to the clinical team once onboarding is complete

Service Agreement Renewals

Prepare renewal service agreements in line with new NDIS plan dates or funding changes
Block-book ongoing appointments to ensure service continuity
Maintain accurate records in Zoho CRM and Cliniko
Follow up on outstanding documents and agreements

Email & Lead Management

Manage the shared admin inbox and respond to general enquiries
Track and manage incoming leads within Zoho CRM
Ensure all enquiries are followed up promptly

General Administrative Support

Provide support to the wider admin team during busy periods
Assist with appointment coordination, documentation, and follow-ups

Maintain clear communication with clients and stakeholders

About You

We are looking for someone who is organised, proactive, and compassionate, with strong communication skills.

You may have:

Previous experience in administration, ideally within healthcare or allied health
Experience using CRMs or practice management systems (Zoho, Cliniko, Xero or similar)
Excellent organisation and time management skills
Strong attention to detail
The ability to manage multiple tasks in a fast-paced environment
Must be fluent in English and willing to complete a literacy test
Experience with NDIS desirable

✨ What’s In It For You?

We know great clinicians need great support, so we’ve built a role that actually delivers.

Growth, Support & Flexibility

Weekly 1:1 mentoring (no “figure it out yourself” culture here)
Monthly professional development sessions
Clear career progression pathways tailored to your goals
Work from home
Amazing support & supervision from our Team Leader - Chelsea Willoughby

Perks You’ll Actually Use

Fun team socials & connection days
$100 Patient Referral Bonus
2 Extra Days of study leave + $1000 CPD allowance
Weekly pay + access your earnings as you go
Access to 1000+ discounts & cashback offers (shopping, travel, fitness, insurance & more)

Company Overview

Please visit our company website for more information

Quick Apply

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