In-Demand Information technology remote Jobs in Perth Wa

Service Desk Technician, Level 2 - Newtrend IT
Lyra Technology Group —Kewdale WA
- Full-time
- Customer service
- SharePoint
Quick Apply
6d
BI and Data Platform Analyst
Northern Star Resources Limited —Subiaco WA
- Full-time
- Customer service
- SQL
- Analysis skills
- Health insurance
- Parental leave
IT Network Analyst
Northern Star Resources Limited —Subiaco WA
- Full-time
- Azure
- Customer service
- Microsoft Office
- Parental leave
- Employee assistance program
Environmental Consultant - Monitoring, Impact Assessment and Compliance
Elk Fish Robotics —Fremantle WA
- $77,861.85 - $149,030.84 a year
- Full-time
- Hybrid work
- Management
- Research
- Microsoft Office
Quick Apply
Deskside Services Administrator
Epiq Systems, Inc. —Perth WA
- Full-time
- Azure
- Customer service
- Analysis skills
Platform Engineer - SKA-Low Telescope
CSIRO —Perth WA
- $100,000 - $113,000 a year
- Part-time
- No degree
- Scripting
2d
Security & Communications Trainee/Apprentice
Wizard Solutions Australia —Bibra Lake WA
- From $52,250 a year
- Full-time
- Hybrid work
- Employee discount
Quick Apply
5d
Graduate Environmental Consultant - Hazardous Materials/Built Environment - Perth, WA
Tetra Tech —Perth WA
- Employee stock purchase plan
- Annual leave
3d
Solution Lead
Accenture —Perth WA
- Full-time
- Engineering
- Bachelor's degree
- Agile
- Health insurance
- Parental leave
6d
Process Control Engineer
Fortescue —Perth WA
- Contract
- Analysis skills
- Bachelor's degree
- Communication skills
6d
Geoscience Consultant | Asia-Pacific
SkyGeo —Perth WA
- Full-time
- Hybrid work
- Sales
- Master's degree
- Communication skills
Quick Apply
2d
Technical Officer - Highways
AECOM —Perth WA
- Full-time
- Hybrid work
- AutoCAD
- Organisational skills
Software Asset Management Consultant (SAM Consultant)
Datacom —Perth WA
- Full-time
- Hybrid work
Quick Apply
7d
Architectural, Building and Surveying Technicians nec
AI Talent —Nedlands WA
- $70,000 - $120,000 a year
- 8 hour shift
- Hybrid work
- AutoCAD
- CAD
- Bachelor's degree
- Work from home
Quick Apply
9d
Associate Director – Impact Assessment & Permitting
AECOM —Perth WA
- Full-time
- Hybrid work
- Budgeting
Finance Systems Control Manager
Compass Group Australia —Perth WA
- Full-time
- Hybrid work
- Computer Science
- SQL
- Analysis skills
- Work from home
5d
Environmental Impact Assessment Lead - Relocate to Townsville
AECOM —Perth WA
- Full-time
- Hybrid work
- Business development
- Bachelor's degree
- Budgeting
- Relocation assistance
3d
Associate Director - Design Manager, Water Infrastructure
AECOM —Perth WA
- Full-time
- Hybrid work
- Management
3d
Principal Civil Designer - Relocate to Adelaide
AECOM —Perth WA
- Full-time
- Hybrid work
- AutoCAD
- Engineering
- Associate degree
- Relocation assistance
8h
Commercial Account Manager - Perth
Acquire Technology Solutions —Perth WA
- Hybrid work
- CRM software
- Sales
- Business
- Commuter assistance
- Employee assistance program

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Service Desk Technician, Level 2 - Newtrend IT

Lyra Technology Group
Kewdale WA

Quick Apply

Job Details

Permanent | Full-time
6 days ago

Qualifications

Authentication
Desktop support
TCP
Customer service
Microsoft Exchange
DHCP
DNS
SharePoint
Identity & access management
VPN

Full Job Description

Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of

Evergreen Services Group, we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term.

Our Operating Company, Newtrend IT, is after an experienced Level 2 Service Desk Technician to join their supportive Managed Services team in Kewdale. This is a great opportunity for someone with solid MSP experience who enjoys solving technical problems, working with Microsoft 365 environments and providing high-quality service to a diverse client base.

Responsibilities

Provide Level 2 technical support across multiple managed services clients and technology environments.
Own escalated incidents and service requests from investigation through to resolution, handover or closure.
Diagnose and resolve technical issues using remote support tools, logs, monitoring platforms, vendor resources and sound technical judgement.
Administer and troubleshoot Microsoft 365, including Exchange Online, Microsoft Teams, SharePoint Online, OneDrive and Microsoft 365 Apps.
Manage users, groups, licences, mailboxes, permissions and access through Microsoft 365 and Microsoft Entra.
Support identity and access technologies, including MFA, password resets and approved Conditional Access processes.
Troubleshoot Windows 10/11 endpoints, applications, printers, mobile devices and other common business technology.
Support Active Directory, Microsoft Entra join, Group Policy, authentication, patching and endpoint management.
Troubleshoot common networking issues involving TCP/IP, DNS, DHCP, VLANs, Wi-Fi and VPNs.
Assist with endpoint and email security, firewalls, backups, servers, virtualisation and other infrastructure technologies as required.
Provide practical support and knowledge sharing to Level 1 technicians.
Participate in planned maintenance, onsite support and after-hours coverage where required.

Skills required

A minimum of 3 years' experience demonstrating Level 2 experience, ideally within a Managed Service Provider
Strong practical knowledge of Microsoft 365, particularly Exchange Online, Teams, SharePoint, OneDrive and Microsoft Entra ID.
Good understanding of Windows desktop support, identity and access management and common business applications.
Solid general networking knowledge, including TCP/IP, DNS, DHCP, Wi-Fi and VPN troubleshooting.
Experience working across multiple client environments with competing priorities.
Ability to independently investigate technical issues, identify root causes and implement safe, effective solutions.
Experience working to SLAs and maintaining high-quality ticket documentation.
Strong customer service skills with the ability to explain technical issues clearly to non-technical users.

Benefits

A genuinely supportive team environment, with a Team Leader and experienced technical escalation support alongside you.
Two work-from-home days per month, providing flexibility while maintaining the benefits of a collaborative team environment.
Genuine autonomy to build standards, processes and high-performing teams.
Ongoing professional development and leadership growth opportunities.
Be part of a values-driven organisation that believes in accountability, respect, teamwork and doing the right thing.

Company Overview

Please visit https://lyratechgroup.com/careers/ for more information

Quick Apply

Refine Your Search

information technology remote jobs in perth wa

Service Desk Technician, Level 2 - Newtrend IT

BI and Data Platform Analyst

IT Network Analyst

Environmental Consultant - Monitoring, Impact Assessment and Compliance

Deskside Services Administrator

Platform Engineer - SKA-Low Telescope

Security & Communications Trainee/Apprentice

Graduate Environmental Consultant - Hazardous Materials/Built Environment - Perth, WA

Solution Lead

Process Control Engineer

Geoscience Consultant | Asia-Pacific

Technical Officer - Highways

Software Asset Management Consultant (SAM Consultant)

Architectural, Building and Surveying Technicians nec

Associate Director – Impact Assessment & Permitting

Finance Systems Control Manager

Environmental Impact Assessment Lead - Relocate to Townsville

Associate Director - Design Manager, Water Infrastructure

Principal Civil Designer - Relocate to Adelaide

Commercial Account Manager - Perth

I want to receive the latest job alert for information technology remote in perth wa

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