In-Demand Retention representative Jobs

Area Manager
Sebastian Property Services —Melbourne VIC
- $90,000 - $100,000 a year
- Full-time
- Organisational skills
- Budgeting
- In-person
Quick Apply
4d
Community Liaison Officer
Compass Group Australia —Roxby Downs SA
- Full-time
- Hospitality
- No degree
- Communication skills
Customer Growth Representative
Alinta Energy —Perth WA
- Full-time
- Hybrid work
- CRM software
- Sales
- Customer service
- Employee assistance program
Student Support Representative
Contour Education —Melbourne VIC
- $55,000 - $75,000 a year
- Weekend availability
- Hybrid work
- Senior Secondary Certificate of Education
- Education
- AI
- Employee assistance program
Quick Apply
Area Manager – Hospitality & Facilities Services
Compass Group Australia —Western Australia
- Full-time
- Leadership
- Communication skills
- Negotiation
Records & Information Transformation Officer (V26/10060)
Blue Mountains City Council —Katoomba NSW
- Office experience
General Manager
Commercial Motor Vehicles Pty Ltd. —Derrimut VIC
- Full-time
- Communication skills
- Negotiation
Quick Apply
Customer Service Manager, ANZ
Smurfit Westrock —North Richmond NSW
- Full-time
- Microsoft Excel
- Customer service
- ERP systems
2d
Fremantle Operations Manager
Qube —Western Australia
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- On-the-job training
- Parental leave
Account Director
OneStream Software PTYLTD —Victoria
- $180,000 - $200,000 a year
- Full-time
- Remote
- CRM software
- Management
- Sales
Quick Apply
1d
Aftermarket Sales Representative
Xylem —Kemps Creek NSW
- Full-time
- Sales
- Salesforce
- Business development
- Health insurance
- Gym membership
Senior Property Manager (FT 6-Months)
JLL —Victoria
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Parental leave
4d
Internal Sales & Customer Service Representative
Lotus Commercial Pty Ltd —Smithfield NSW
- Full-time
- Sales
- Customer service
- Office
Quick Apply
7d
In Work Mentor - Castle Hill & Parramatta
AMES Australia —Castle Hill NSW
- $79,627 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Employee assistance program
- Employee discount
9d
Sales Representative
PFD Food Services —Sydney NSW
- Full-time
- Hybrid work
- Sales
- Microsoft Office
- Communication skills
- Health insurance
- Gym membership
Industrial Sales Representative
Prolec Australia Group —Warabrook NSW
- $60,000 - $110,000 a year
- Full-time
- Sales
- Business development
- Electrical experience
Quick Apply
1d
Teacher EAL
AMES Australia —Noble Park VIC
- $71,194 a year
- Full-time
- Bilingual
- Microsoft Outlook
- Teaching
- Employee assistance program
- Employee discount
4d
Clinical Trial Data Administrator
Peter MacCallum Cancer Centre —Parkville VIC
- $69,438 - $76,764 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer Science
- Annual leave
3d
Insurance Sales Representative
Capricorn —Perth WA
- Full-time
- Hybrid work
- Sales
- Time management
- Wellness program
- Parental leave
Quick Apply
Account Manager Insurance
Nutrien Ag Solutions —Ballarat VIC
- Full-time
- Communication skills
- Negotiation
- Parental leave
8d

I want to receive the latest job alert for retention representative

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

retention representative jobs near

Insurance Manager jobs in Ballarat VIC

Area Manager jobs in Melbourne VIC

Area Manager jobs in Western Australia

Sales Representative jobs in Sydney NSW

Operations Manager jobs in Western Australia

Insurance Manager jobs in Castle Hill Nsw

Insurance Manager jobs in Western Australia

Insurance Manager jobs in Sydney Nsw

Brothel Manager, Reception, Adult Industry jobs in Sydney Nsw

Senior Engineer Maintenance Manager jobs in Melbourne Vic

Facilities Manager jobs in Sydney Nsw

Cafe Manager jobs in Sydney Nsw

Sales Representative jobs in Queens Park Nsw

Sales Representative jobs in Bendigo Vic

Part Time Medical Device Sales Rep jobs in Sydney Nsw

Sales Representative jobs in Killarney Vic

Sales Representative jobs in Chelsea Heights Vic

Sales Casual jobs in Homebush Nsw

Customer Service Pfficer jobs in Brisbane Qld

Ict Customer Support Officer Ai Talent jobs in Sydney Nsw

Area Manager

Sebastian Property Services -
Melbourne VIC

Quick Apply

Job Details

Full-time
$90,000 - $100,000 a year
4 days ago

Qualifications

Driver Licence
Organisational skills
Budgeting
Commercial cleaning
Time & attendance systems
Communication skills
Property management

Full Job Description

Area Manager – Cleaning and Property Services

Melbourne, VIC | Full-time

An established cleaning and property services business is seeking an experienced and highly organised Area Manager to oversee a portfolio of client sites across Melbourne.

This operational leadership role is responsible for service delivery, workforce coordination, client communication, quality, safety, compliance, rostering and cost control. You will lead cleaners and site supervisors while ensuring every client site is appropriately staffed, compliant and maintained to a consistently high standard.

About the role

Reporting to the Operations Manager, you will take ownership of the day-to-day operational performance of your allocated portfolio.

You will work closely with clients, employees and internal management to resolve service issues, maintain strong working relationships and support the retention and growth of client contracts.

Regular travel between client sites across metropolitan Melbourne is required.

Key responsibilities

Manage daily cleaning and property service delivery across multiple client sites.
Ensure contractual scopes, service frequencies and quality standards are consistently achieved.
Recruit, induct, train, roster and support cleaners, Leading Hands and supervisors.
Coordinate relief coverage for planned and unplanned absences.
Maintain accurate rosters, shift allocations and employee attendance records.
Review time and attendance exceptions and provide accurate information for payroll processing.
Train and support employees in the correct use of time and attendance systems.
Conduct regular site inspections, quality audits and compliance reviews.
Document findings and ensure corrective actions are completed within the required timeframes.
Manage labour, consumables, equipment and subcontractor costs within approved budgets.
Coordinate approved periodic works and subcontractor activities.
Maintain current site scopes, access instructions, client contacts and operational records.
Develop positive relationships with site-level client representatives.
Respond promptly and professionally to client concerns and service requests.
Investigate service issues and implement practical recovery and improvement plans.
Support the reporting and investigation of incidents, hazards and near misses.
Maintain required safety, training, inspection and compliance records.
Address attendance, conduct and performance matters fairly and consistently, with support from HR and Operations where required.
Identify operational improvements and potential opportunities for additional services.

About you

You will be an accountable and proactive operations leader who can calmly manage multiple sites, employees and competing priorities. You will be comfortable working independently while maintaining clear communication with clients, frontline employees and senior management.

The successful candidate will ideally have:

Previous experience as an Area Manager, Operations Manager, Contract Manager or similar.
Experience in commercial cleaning, facilities management, property services or another multi-site service environment.
Demonstrated experience leading, training and supporting frontline employees and supervisors.
Strong rostering, workforce planning and relief-coverage capabilities.
Experience using and administering electronic time and attendance systems.
The ability to train employees in workplace systems, procedures and site requirements.
Experience conducting quality inspections and managing corrective actions.
An understanding of workplace safety, quality and employment-compliance requirements.
Experience managing labour and operational costs against approved budgets.
Strong client service, communication and problem-solving skills.
Confidence handling service complaints and operational challenges.
Strong organisational skills and attention to detail.
Sound computer literacy and experience using rostering, reporting and workforce-management systems.
The ability to manage employee performance and workplace matters respectfully and consistently.
A current Australian driver licence.
The ability to travel regularly between sites across metropolitan Melbourne.
Full Australian working rights.

A First Aid qualification and a relevant tertiary or TAFE qualification would be advantageous.

What we offer

A varied and responsible operational leadership position.
An established portfolio of commercial client sites.
Support from Operations, Client Services, Human Resources and Head Office.
A professional and collaborative working environment.
Opportunities to further develop your leadership, compliance and commercial capabilities.
Competitive remuneration based on experience.

Important information

This position requires regular travel between client sites across Melbourne. Occasional additional hours may be required to respond to genuine operational needs.

The role may occasionally assist with urgent frontline coverage; however, routine cleaning is not a standard requirement of the position.

How to apply

Please submit your current résumé and a brief cover letter outlining:

Your experience in commercial cleaning, facilities management or property services.
The approximate number of sites and employees you have previously managed.
Your experience with rostering, time and attendance systems, employee training, quality audits, compliance and client relationships.
Your availability to commence.

Applications will be reviewed as they are received.

The employer is committed to providing a safe, respectful and inclusive workplace. Applications are welcomed from suitably qualified candidates from all backgrounds.

Work Location: In person

Please send applications to [email protected] or call 0451 761 511 for a confidential discussion.

Pay: $90,000.00 – $100,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

retention representative jobs

Area Manager

Community Liaison Officer

Customer Growth Representative

Student Support Representative

Area Manager – Hospitality & Facilities Services

Records & Information Transformation Officer (V26/10060)

General Manager

Customer Service Manager, ANZ

Fremantle Operations Manager

Account Director

Aftermarket Sales Representative

Senior Property Manager (FT 6-Months)

Internal Sales & Customer Service Representative

In Work Mentor - Castle Hill & Parramatta

Sales Representative

Industrial Sales Representative

Teacher EAL

Clinical Trial Data Administrator

Insurance Sales Representative

Account Manager Insurance

I want to receive the latest job alert for retention representative

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected