In-Demand Excellence representative Jobs in Parramatta, Nsw

APS 4 Client Service Officer
Department of Veterans' Affairs —Sydney NSW
- $85,610 - $91,309 a year
- Organisational skills
Customer Service Representative
Valvoline Global Operations —Baulkham Hills NSW
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee assistance program
Quick Apply
Our Sage Customer Service Representatives
Cornerstone Health —Sydney NSW
- Customer service
Fashion Advisor
Chanel —Chatswood NSW
- Full-time
- Sales
- Customer service
- Communication skills
- Parental leave
14d
Customer Service Representative
Tilray —Sydney NSW
- Full-time
- CRM software
- Salesforce
- ERP systems
7d
Executive Assistant
DCOH —Sydney NSW
- Contract
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
Sea Logistics Sales Representative
Kuehne+Nagel —Alexandria NSW
- Sales
- Communication skills
- Negotiation
- Health insurance
- Parental leave
Administration Coordinator
Novo Nordisk —Sydney NSW
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Service Level Lead
Infosys —Sydney NSW
- $108,571 - $119,893 a year
- Microsoft Powerpoint
- Microsoft Excel
- Management
- Health insurance
- Parental leave
7d
Facilities Manager ‑ Network Coverage
JLL —Strawberry Hills NSW
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Parental leave
Warehouse Associate
Anduril Industries —Sydney NSW
- Full-time
- Microsoft Excel
- Customer service
- ERP systems
Quick Apply
9d
General Manager - Development
DCOH —Sydney NSW
- Full-time
- Management
- Master's degree
- Construction experience
Quick Apply
Workplace Relations Specialist
Cochlear Ltd —Sydney NSW
- Full-time
Senior People Generalist / HR Manager
Xpansiv —Sydney NSW
- $135,000 - $150,000 a year
- Full-time
- Human resources
Customer Service Representative (CSR) - North Shore Chatswood
Ruttley Services —Chatswood NSW
- $60,000 - $70,000 a year
- Full-time
- CRM software
- Writing skills
- Communication skills
Quick Apply
Aesop Assistant Counter Manager | Myer Pitt Street | Full time
l'Oréal —Sydney NSW
- Full-time
- Management
- Merchandising
- Food service experience
- Opportunities for advancement
Quick Apply
Northern Facilities Lead
DAC-Jones Lang LaSalle (VIC) Pty Ltd —Strawberry Hills NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
3d
Business Development Representative
Legora —Sydney NSW
- Full-time
- Sales
- Salesforce
- In-person
Assistant Manager, Customer Care
PVH Corp. —Sydney NSW
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Parental leave
- Employee assistance program
17h
Business Development Representative
Intercom —Sydney NSW
- Hybrid work
- Sales
- Salesforce
- Bachelor's degree
- Work from home
7d

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APS 4 Client Service Officer

Department of Veterans' Affairs -
Sydney NSW

Apply Now

Job Details

$85,610 - $91,309 a year

Qualifications

Organisational skills

Full Job Description

Location: Sydney, NSW
Salary Range: $85,610 - $91,309 + 15.4% employer super contribution
This vacancy has been identified to participate in VetPaths

Make a meaningful difference for veterans and their families.

The Veterans' Review Board is a specialist merits review tribunal committed to delivering fair, timely and accessible review outcomes for veterans, serving members of the Australian Defence Force and their families.

The VRB Client Service Officer plays an integral role in delivering high-quality client service and administrative support that enables the Board to provide timely, fair and accessible review services for veterans and their families.

Working under the general direction of a Deputy Registrar, the Client Service Officer manages administrative aspects of matters before the Board, supports the progression of applications from lodgement through to finalisation, and contributes to the effective delivery of dispute resolution events and hearings.

The role requires sound judgement, strong organisational skills and a commitment to providing professional, empathetic and responsive service to applicants, representatives, VRB Members and stakeholders. Client Service Officers work collaboratively within a team to support consistent, efficient and high-quality case management.

This role offers the opportunity to build a rewarding career in the Australian Public Service while contributing to an organisation committed to fairness, accessibility and service excellence.

DUTIES

As an APS 4 Client Service Officer you will be required to:

Manage a portfolio of VRB matters through established case management processes.
Provide professional, timely and empathetic assistance to applicants, representatives and stakeholders regarding VRB procedures and case progression.
Prepare matters for dispute resolution events and hearings by coordinating documentation, correspondence and listings.
Support VRB Members before, during and after proceedings through high-quality administrative and operational support.
Maintain accurate case records and ensure information is managed in accordance with legislative, privacy and recordkeeping requirements.
Liaise with applicants, advocates, ex-service organisations, the Department and other stakeholders to obtain information and facilitate timely progression of matters.
Resolve routine administrative issues independently and identify matters requiring escalation.
Contribute to continuous improvement by identifying opportunities to enhance Registry processes and client service.
Work collaboratively to support operational priorities and deliver consistent client outcomes.

ELIGIBILITY

Under section 22(8) of the Public Service Act 1999, employees must be Australian citizens to be employed in the Australian Public Service (APS).
All applicants external to DVA offered employment will be required to successfully undergo a pre-engagement screening check, even if they have a security clearance. The screening check is conducted in accordance with the Australian Government Protective Security Policy Framework requirements.
The successful candidate will be required obtain and maintain a Baseline Vetting (AGSVA) security clearance.

NOTES

This recruitment process is being used to fill ongoing and/or non-ongoing position/s. For more information about the role, please see the .

A merit pool of suitable applicants may be created which may be used to fill future ongoing and non-ongoing vacancies should they become available over the next 18 months.

Successful applicants engaged into the APS will be subject to a probation period.

DVA embraces and fosters a culture that supports diversity, inclusion and respect, where people are empowered to fulfil their potential. We welcome people with diverse skills, experiences, perspectives and backgrounds. We are dedicated and committed to attracting and recruiting Aboriginal and Torres Strait Islander peoples and encourage applications from people with disability, people that identify as LGBTQIA+ and people from culturally and linguistically diverse backgrounds. Take on a rewarding, varied, and broad career with an Australian Public Service Department that can bring balance and flexibility to your working life, while supporting you to stay connected to your community.

DVA is committed to improving the data skills and capability of our workforce to underpin our goal of becoming a leading data-driven organisation.

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability

The Australian Public Service (APS) values the unique skills, perspectives, and experiences that veterans gain during their Australian Defence Force (ADF) employment and encourage veterans to apply. Support may be available to veterans transitioning to meaningful APS careers through participation in VetPaths, which offers veterans an opportunity to participate in a six-month program offering formal learning and development, career mentoring and activities for wellness and peer support.

The is available below.
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Refine Your Search

excellence representative jobs in parramatta, nsw

APS 4 Client Service Officer

Customer Service Representative

Our Sage Customer Service Representatives

Fashion Advisor

Customer Service Representative

Executive Assistant

Sea Logistics Sales Representative

Administration Coordinator

Service Level Lead

Facilities Manager ‑ Network Coverage

Warehouse Associate

General Manager - Development

Workplace Relations Specialist

Senior People Generalist / HR Manager

Customer Service Representative (CSR) - North Shore Chatswood

Aesop Assistant Counter Manager | Myer Pitt Street | Full time

Northern Facilities Lead

Business Development Representative

Assistant Manager, Customer Care

Business Development Representative

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