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Customer Service Representative | Trolley Collection

Smarte Carte Australia Pty Ltd
Perth Airport WA

Quick Apply

Job Details

Part-time | Full-time | Casual
$25 - $60 an hour

Qualifications

Driver Licence

Full Job Description

Excellent rates apply, including superannuation
Full-time and casual positions available
New contract opportunity within a fast-paced airport environment

Smarte Carte Australia is expanding its operations at Perth Airport following the award of a new contract to manage trolley services. This is a new service delivery arrangement and represents a fresh opportunity to join our growing airport operations team.

We are Australia’s leading supplier and manager of airport baggage and trolley services, with established operations across major airports and travel hubs. In addition to trolley services, Smarte Carte also operates sleeping pods, massage chairs, baggage storage, lockers and luggage retail services.

We are currently seeking Customer Service Representatives (Trolley Collection) to support our Perth Airport operations. These roles are focused on the safe collection and redistribution of luggage trolleys throughout the airport terminals.

Key responsibilities

With training, you will be responsible for:

Collecting and returning luggage trolleys in accordance with Safe Work Procedures (SWPs) and Safe Work Method Statements (SWMS)
Safely pushing and manoeuvring multiple trolleys
Walking and standing for extended periods (up to 8 hours per shift)
Maintaining safe work practices to ensure safety of self, colleagues, passengers and airport stakeholders
Providing courteous and professional interactions with passengers and airport staff
Working reliably, independently and as part of a team

About you

To be successful in this role you will:

Be eligible to obtain and maintain an Australian Security Identification Card (ASIC) for airport access
Hold a current Australian Driver Licence
Be available for night shifts, including weekdays and weekends
Be flexible with shift changes and additional hours (casual roles)
Work effectively in a team environment and also autonomously
Be physically capable of manual handling tasks in a fast-paced environment

Important information

This is a new contract at Perth Airport. Employment is with Smarte Carte Australia and is not a transfer or continuation of any previous operator arrangements.

Job details

Job type: Full-time and Casual
Pay: $25.00 – $60.00 per hour
Work authorisation: Australia (required)
Work location: In person Perth Airport

Pay: $25.00 – $60.00 per hour

Work Location: In person

Quick Apply

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