In-Demand Serco Jobs | SimplyHired

Team Leader
Serco Plc —Perth Eastern Suburbs WA
- $39.37 an hour
- 8 hour shift
- Communication skills
- Negotiation
3h
Talent Acquisition Business Partner - Defence and Maritime
Serco Plc —Sydney NSW
- Full-time
- Recruiting
- Organisational skills
- Communication skills
15h
Physiotherapist
Serco Plc —Campbell ACT
- Part-time
- Clinic
- Communication skills
- Paid training
Medical Practitioner
Serco Plc —Lavadia NSW
- Full-time
- Clinic
- Communication skills
9d
Program Facilitator
Serco Plc —Wooroloo WA
- Full-time
- Psychology
- Communication skills
4d
General Practitioner
Serco Plc —New Townsville City QLD
- Weekend availability
- Free parking
- Employee assistance program
Plumber
Serco Plc —Lavadia NSW
- Full-time
- Management
- Maintenance
- Microsoft Office
- Referral program
Dental Practice Manager
Serco Plc —Kapooka NSW
- Part-time
- Management
- First Aid Certification
- No degree
- Employee assistance program
Nurse Practitioner
Serco Plc —New Townsville City QLD
- Monday to Friday
- CPR Certification
- Acute care experience
- Communication skills
- Free parking
Registered Nurse
Serco Plc —Holtze NT
- No weekends
- Management
- Patient care
- Acute care experience
- Free parking
- Employee assistance program
People & Capability Business Partner
Serco Plc —Dandenong VIC
- Full-time
- Hybrid work
Assistant Instructor
Serco Plc —Rockingham WA
- Full-time
- Communication skills
People & Capability Manager
Serco Plc —Adelaide SA
- Full-time
- Communication skills
PWS Manager-Acacia Prison
Serco Plc —Wooroloo WA
- Full-time
- Management
- Master's degree
- Social Work
Psychologist
Serco Plc —Tindal Raaf NT
- Full-time
- CPR Certification
- Employee assistance program
Nurse Practitioner
Serco Plc —Campbell ACT
- Weekend availability
- Nursing
- Master's degree
- Acute care experience
- Employee assistance program
Exercise Physiologist
Serco Plc —Forest Hill NSW
- Weekend availability
- First Aid Certification
- Communication skills
- Employee assistance program
Physiotherapist
Serco Plc —New Townsville City QLD
- Part-time
- Clinic
- Nursing
3d
Mental Health RN
Serco Plc —Edinburgh SA
- Part-time
- CPR Certification
- Nursing
- Care plans
Navigation Instructor
Serco Plc —Watsons Bay NSW
- Full-time
- Communication skills

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Team Leader

Serco Plc -
Perth Eastern Suburbs WA

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Job Details

Full-time
$39.37 an hour
3 hours ago

Qualifications

Communication skills
Negotiation

Full Job Description

Team Leader – Transperth InfoLine Call Centre (East Perth Train Station) and Transperth InfoCentre (Perth CBD)

$39.37 an hour/$77,799 a year + penalty rates + super

Any hours worked before 7:00am get 15% loading.
1.25% loading on a Saturday and 1.5% loading on a Sunday

Our operational hours are between 5:00am and 6:30pm. You will work 5 days a week, 8 hours shifts, working ocassional weekends too. Ideally you will be as flexible as possible between our operational hours.

Serco is a place where you can grow

Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals.

You’ll also have access to flexible benefits designed to support your wellbeing and growth, including:

Career development and leadership growth opportunities
Supportive leaders who value your ideas and voice
Employee networks that champion diversity and inclusion
Access to training and quality development programs
Flexible work-life balance options
Long-term Government-backed contract stability

Make an impact at Serco

As a Team Leader within our contract supporting Transperth, you’ll lead a passionate team delivering outstanding customer experiences every day. You’ll create a positive, high-performing culture where people feel supported, motivated and empowered to succeed. Working closely with Operations, Workforce Planning, Training and our Client, you’ll ensure service excellence while continuously improving performance and engagement. This is your opportunity to shape a team that truly makes a difference to the community.

As a Team Leader, you’ll make a positive impact by:

Leading and developing a high performing team to deliver service excellence
Managing day-to-day team performance, attendance and adherence
Coaching and mentoring team members to achieve quality and efficiency targets
Building strong relationships with internal stakeholders and our client
Driving continuous improvement initiatives to enhance customer outcomes
Monitoring and reporting on performance metrics and operational results

Serco is a place for you

You could be a great fit if you have:

Experience leading teams in a contact centre or service environment
A people-first approach with strong coaching and engagement skills
Confidence influencing, negotiating and building trusted relationships
Exceptional written and verbal communication skills
A proactive mindset with a focus on continuous improvement

In joining us, you’ll be part of a highly supportive culture with trusted leaders that will help you achieve your goals.

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving Governments all over the globe. The work we do has touched the lives of millions in Australia and New Zealand and offers unique opportunities to leverage your skills across our core capabilities in Health, Defence, Maritime, Justice, Immigration, and Community Services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability.

By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco.

Apply Now

Refine Your Search

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Team Leader

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Mental Health RN

Navigation Instructor

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