In-Demand Technical configuration manager Jobs in Melbourne, Vic

Senior Unified Communications (UC) Engineer
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Live Nation —Melbourne VIC
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Talon.One LinkedIn Jobs —Melbourne VIC
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Customer Success Manager
Talon.One —Melbourne VIC
- Remote
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- Communication skills
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SAP S/4HANA Finance Consultant / Lead Consultant / Manager
Accenture —Melbourne VIC
- Full-time
- Finance
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- Communication skills
- On-the-job training
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Engineering Manager
BAE Systems —Melbourne VIC
- Full-time
- Hybrid work
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7d
Salesforce Functional Consultant - EOI
Probe CX —Melbourne VIC
- Full-time
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Networking Sales Specialist
NTT Ltd —Melbourne VIC
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Networking Sales Specialist
NTT DATA —Melbourne VIC
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GE HEALTHCARE —Hawthorn VIC
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Microsoft End User Computer (EUC) Test Engineer (Junior Level)
Avanade —Melbourne VIC
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Wokday Finance / Procurement Functional Consultant
Accenture —Melbourne VIC
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Senior Engineer
Deloitte —Melbourne VIC
- Azure
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1d
AWS Contact Centre Engineer
Angle Auto Finance —Melbourne VIC
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Senior Platform Engineer
Mecca Brands Pty Ltd —Richmond VIC
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Senior Devops Engineer
Tata Consultancy Services —Melbourne VIC
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Senior Architect
Insight Enterprises —Melbourne VIC
- CRM software
- Azure
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Workday Integrations Principal Consultant
Collaborative Solutions —Melbourne VIC
- Full-time
- Analysis skills
- Bachelor's degree
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3d

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Senior Unified Communications (UC) Engineer

BluBiz Solutions
Melbourne VIC

Apply Now

Job Details

Permanent | Full-time

Qualifications

Computer Science
Incident management
CCNP
VoIP
Bachelor's degree

Full Job Description

The Role

BluBiz Solutions is currently seeking a talented, ambitious and experienced Senior Unified Communications (UC) Engineer. You will use your technical expertise to support and manage Cisco Call Manager for our customers. You’ll be managing VoIP telephony, telepresence, workforce management, video, unified messaging, auto dialler, network, and related integrations. It is a hands-on role, which requires the ability to work closely with the client as well as external vendors.

Responsibilities

The primary responsibility of this role is to maintain and support the Cisco Call Manager related voice services.
In addition, the role requires you to support Cisco Unified Computing System (UCS), Cisco TelePresence Video Communication Server (VCS) and Unity services.
The success of this role will be measured through a set of KPIs centred around achieving or exceeding customer satisfaction. At an operational level, you will proactively identify problems prior to or when they occur and provide leadership in resolving those issues in a timely manner.

Required Experience

Minimum 5+ years of hands-on experience with Cisco unified communications manager (CUCM), Unified Computing System (UCS), Cisco Instant Messaging and presences, CUCCX and Cisco Unified Border Elements.
Hands-on experience in building, maintaining, using, and troubleshooting UC Platforms.
Installation, configuration and patching for CUCM and Cisco Unity Connection.
Expertise in end point registration, call routing and the feature configuration such as call pickup, call hunt, call park, music on hold etc.
Experience in implementing, managing and troubleshooting complex IP Tel & UC Cisco based networks is crucial for success in this role.

Required Skills

Troubleshoot various issues related to CUCM, CME users, features, gateway call routing, PBX call routing, IP phone registration.
Technical Expertise in Cisco Contact Centre solutions including Cisco UCCX.
Ability to configure Cisco CUBE.
Ability to administer end user support for Cisco IP Phones deployments.
Incident management and service assurance of the Cisco Voice products.
You must possess exceptional written and interpersonal communications skills with attention to detail.

Qualifications

Bachelor’s degree in computer science, systems analysis or a related study, or equivalent experience.

Current CCNP Voice and/or CCNP Collaboration preferred.

Apply Now

Refine Your Search

technical configuration manager jobs in melbourne, vic

Senior Unified Communications (UC) Engineer

MPE (Mission Partner Environment) Instructor

Senior Software Engineer- API

Event Analyst, Marketplace Support - Tours & Onsales

Customer Success Manager

Customer Success Manager

SAP S/4HANA Finance Consultant / Lead Consultant / Manager

Engineering Manager

Salesforce Functional Consultant - EOI

Networking Sales Specialist

Networking Sales Specialist

Account Manager - Critical Care Solutions (VIC)

Microsoft End User Computer (EUC) Test Engineer (Junior Level)

Wokday Finance / Procurement Functional Consultant

Senior Engineer

AWS Contact Centre Engineer

Senior Platform Engineer

Senior Devops Engineer

Senior Architect

Workday Integrations Principal Consultant

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