In-Demand Westpac group Jobs

Knowledge Analyst
Westpac Group —Parramatta NSW
- Full-time
- SharePoint
14d
Senior Automation Engineer (Network/ Infrastructure)
Westpac Group —Kogarah NSW
- Full-time
- DevOps
- Software development
- AI
Analyst BAO Services
Westpac Group —Sydney NSW
- Full-time
- SQL
1d
Business Development Manager - Broker
Westpac —Barangaroo NSW
- Full-time
- Business development
Business Development Director
Westpac —Melbourne VIC
- Full-time
14d
Risk Analyst, FCS (Applicants must Identify as Aboriginal and/or Torres Strait Islander)
Westpac Group —Greater Adelaide SA
- Full-time
- Hybrid work
- Analysis skills
- Financial services
- Communication skills
4d
Manager, Business Controls & Monitoring (Technology Strategy & Risk Advisory)
Westpac Group —Sydney NSW
- Full-time
- Hybrid work
- AI
Data Engineer (Big Data & Azure Cloud)
Westpac Group —Sydney NSW
- Full-time
- Azure
- SQL
- APIs
Solution Designer – Digital Consumer Finance Technology (Sydney)
Westpac Group —Sydney NSW
- Full-time
- APIs
- Communication skills
Storage Infra Engineering Lead Specialist
Westpac Group —Sydney NSW
- Full-time
- APIs
- Communication skills
4d
Executive Director, AI & Quant Analytics
Westpac —Sydney NSW
- Full-time
- Azure
- Master's degree
- SQL
Head of DDAI DataX and GTS
Westpac Institutional Banking —Sydney NSW
- Full-time
- AI
- Leadership
- Analytics
5d
Associate Director, Corporate Loans
Westpac Group —Melbourne VIC
- Full-time
- Presentation skills
- Communication skills
8d
Cyber Security Engineer - (Info Sec Senior Consultant)
Westpac Group —Sydney NSW
- Full-time
- DevOps
- AI
- Communication skills
4d
Virtual Business Banker - Merchant Solutions
Westpac —Sydney NSW
- Full-time
- Sales
- Business development
- POS
1d
Portfolio Manager
Westpac —Brisbane QLD
- Full-time
6d
Senior Portfolio Resource Analyst
Westpac Group —Sydney NSW
- Full-time
- Analysis skills
- Agile
- Financial services
1d
Data and AI Practice - Community & Engagement Lead
Westpac Group —Sydney NSW
- Full-time
- Management
- AI
- Communication skills
9d
Regional General Manager, Newcastle &Central Coast
Westpac Group —Newcastle NSW
- Full-time
- AI
- Leadership
2d
Associate Director, Credit Analyst – Consumer & Industrials (VIC)
Westpac Institutional Banking —Melbourne VIC
- Full-time
- Writing skills
11d

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Knowledge Analyst

Westpac Group -
Parramatta NSW

Apply Now

Job Details

Full-time
14 days ago

Qualifications

Knowledge management
SharePoint
ServiceNow

Full Job Description

Knowledge Analyst
Business Lending Operations (BLO) | Business & Wealth | Sydney

What’s the role?

You’ll support Business Lending Operations with the creation and maintenance of business process documentation. Working within the Portfolio & Change team, you’ll translate operational and regulatory change into structured and user-friendly content that frontline teams can easily understand and apply.

This role combines technical writing and knowledge management. You’ll produce Standard Operating Procedures, process maps and other knowledge articles, while ensuring documentation is consistent, accurate and up to date.

You’ll also partner with stakeholders to assess impacts, apply governance standards, and improve how knowledge is captured and maintained across the business.

What do I need?

Experience in technical writing or structured business writing (e.g. Standard Operating Procedures, knowledge articles, process documentation)
Ability to simplify complex information into clear, practical content
Strong attention to detail and focus on quality and consistency
Experience working with stakeholders and translating business needs into documentation
Strong problem-solving and analytical thinking

Nice to have:

Experience in knowledge management or process improvement
Exposure to change or transformation environments
Familiarity with tools like SharePoint, ServiceNow or similar

Our Promise to You

We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
Tailored learning and development opportunities to help your grow your career within the bank.
Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.

Create your future today

To get started, simply click on the APPLY or APPLY NOW button
We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page , under the ‘Diversity, sustainability and flexibility’ section.

We’re all about helping our people grow and succeed. Whether you’re a current employee, trainee, or intern, we’re committed to your career development Check out our FAQs and internal support resources here.

#technicalwriter #businessprocesswriter

Apply Now

Refine Your Search

westpac group jobs

Knowledge Analyst

Senior Automation Engineer (Network/ Infrastructure)

Analyst BAO Services

Business Development Manager - Broker

Business Development Director

Risk Analyst, FCS (Applicants must Identify as Aboriginal and/or Torres Strait Islander)

Manager, Business Controls & Monitoring (Technology Strategy & Risk Advisory)

Data Engineer (Big Data & Azure Cloud)

Solution Designer – Digital Consumer Finance Technology (Sydney)

Storage Infra Engineering Lead Specialist

Executive Director, AI & Quant Analytics

Head of DDAI DataX and GTS

Associate Director, Corporate Loans

Cyber Security Engineer - (Info Sec Senior Consultant)

Virtual Business Banker - Merchant Solutions

Portfolio Manager

Senior Portfolio Resource Analyst

Data and AI Practice - Community & Engagement Lead

Regional General Manager, Newcastle &Central Coast

Associate Director, Credit Analyst – Consumer & Industrials (VIC)

I want to receive the latest job alert for westpac group

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