In-Demand Technical support Jobs in Broadmeadows, Vic

Service Desk Analyst
Centorrino Technologies —Coburg VIC
- $60,000 - $65,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick Apply
7d
Intermediate Service Desk Technician
RSM —Melbourne VIC
- Full-time
- Customer service
3d
Microsoft M365 Systems Administrator
Visy —North Melbourne VIC
- Full-time
- Azure
- SharePoint
- Communication skills
Learning Management Systems Administrator
Linfox —Essendon Fields VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
14d
Technical Support Specialist (TSS) – Dairy Automation
Lely —Truganina VIC
- Full-time
- Electrical experience
- Communication skills
Network Administrator
Leidos —Melbourne VIC
- Full-time
- Annual leave
Data Center IT Support Engineer, MEL - DCO
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- Computer Science
- AWS
- Bachelor's degree
Senior Paraplanner – Technical & Advice Support
Focus Partners Australia & Escala Partners —Melbourne VIC
- Management
- Financial services
- Communication skills
Quick Apply
Technical Support Officer CTBT
Australian Radiation Protection and Nuclear Safety Agency (ARPANSA) —Yallambie VIC
- $92,450 - $97,052 a year
- Full-time
- Research
1d
Senior IT Systems Administrator
KBR —Melbourne VIC
- Full-time
- Bachelor's degree
- No degree
- Parental leave
IT Support Analyst
Russell Kennedy —Melbourne VIC
- Call employer
- Microsoft Office
- Organisational skills
- Communication skills
4d
IT and online digital services support
EMC Technologies —Melbourne VIC
- Management
- Marketing
- EMR systems
Customer Service Desk Lead (Technical)
Semtech —Melbourne VIC
- Full-time
- CRM software
- Salesforce
- Engineering
6d
ICT Technical Specialist
Eastern Health —Box Hill VIC
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Health insurance
- Annual leave
1d
Senior Paraplanner – Technical & Advice Support
Focus Financial Partners —Melbourne VIC
- Management
- Financial services
- Communication skills
Sitecore Systems Administrator
Accenture —Melbourne VIC
- Full-time
- Azure
- Management
- DevOps
6d
Desktop Support Officer
Centorrino Technologies —Melbourne VIC
- $55,000 - $70,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick Apply
3d
Infrastructure Support Senior Analyst - AU Citizen
Accenture —Melbourne VIC
- Full-time
- Azure
- Administrative experience
- AWS
- Parental leave
Level 2 IT Support Team Leader
Accent Group —Cremorne VIC
- Full-time
- Microsoft Office
- POS
- Leadership
Quick Apply
16h
Help Desk Technician
ALSTOM —West Melbourne VIC

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Service Desk Analyst

Centorrino Technologies
Coburg VIC

Quick Apply

Job Details

Full-time
$60,000 - $65,000 a year
7 days ago

Qualifications

IT support
Working with Children Check
Communication skills

Full Job Description

Join Centorrino Technologies: Innovate, Grow, and Thrive with Us!

At Centorrino Technologies (CT), we’re more than just tech—we’re a community that goes beyond expectations. We’ve been recognised as a Great Place to Work in 2024-2025 and one of the Best Places to Work Medium & Large Size in Australia for 2025, with an outstanding eNPS score of 68. And we’re not stopping there. We're on a mission to redefine the customer experience, and we need a passionate Service Desk Analyst to join our Small and Medium Business team in Coburg.

Our Service Desk Analyst (SDA) plays a crucial role in IT support within CT and our clients. Their primary responsibility is to provide technical assistance and support to end-users experiencing issues with computer systems, software, and hardware in the Small and Medium Business team.

Requirements

What you'll do:

Supporting the Service Desk Manager and Service Desk team in day to day tasks.
Provide technical support to internal users via phone, email, or other communication channels
Collaborating with your peers who reside in technical and client-facing teams to achieve successful outcomes for the customer
Troubleshoot hardware and software issues and provide timely resolutions
Ensure incidents are prioritised and resolved within agreed service levels
Serving as an escalation and contact point for our customers, removing roadblocks, and addressing technical and non-technical queries in a prompt manner
Building and maintaining relationships with our customers, predominantly remotely, through various engagements
Communicate effectively with users to understand and resolve their technical issues
Follow up with users to ensure their issues are resolved and provide updates on progress
Reviewing, assessing and presenting monthly service delivery reporting, ensuring key SLAs and deliverables are met, or providing suggestions where improvements can be made

What you'll bring:

2-3 years experience in a Service Desk Analyst or IT Support role is essential.
Experience in a managed services environment is desirable.
Understanding technical issues and jargon and able to translate this back to customers
Excellent communication and presentation skills, with the ability to convey complex information to IT and non-IT stakeholders.
Detail-oriented with a high level of accuracy and a commitment to meeting tight deadlines.
Ability to manage ambiguity and adapt to a rapidly changing business environment to prioritise accordingly.
Strong interpersonal skills, intellectual rigour and curiosity, and ability to work as part of a team in a fast-paced environment.

Benefits

Why You'll Love Working Here:

Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why:

Hybrid working (for majority of our roles) with team anchor days to support collaboration.
Extensive training and development opportunities that enable continual growth as part of your career planning.
Extensive discounts and benefits to maximise your money.
A choice of your IT equipment to maximise your success and access to cost-price tech for your personal needs.
Fun team events to celebrate achievements and connect with colleagues outside work as part of our engaging culture.

CT celebrates diversity and enables every voice to be heard as we drive to create the world we want. Apply today and be part of a team that values innovation, inclusivity, variety and diverse backgrounds.

Note: A valid Vulnerable People / Working with Children Check (WWCC) and Police Check are required.

Quick Apply

Refine Your Search

technical support jobs in broadmeadows, vic

Service Desk Analyst

Intermediate Service Desk Technician

Microsoft M365 Systems Administrator

Learning Management Systems Administrator

Technical Support Specialist (TSS) – Dairy Automation

Network Administrator

Data Center IT Support Engineer, MEL - DCO

Senior Paraplanner – Technical & Advice Support

Technical Support Officer CTBT

Senior IT Systems Administrator

IT Support Analyst

IT and online digital services support

Customer Service Desk Lead (Technical)

ICT Technical Specialist

Senior Paraplanner – Technical & Advice Support

Sitecore Systems Administrator

Desktop Support Officer

Infrastructure Support Senior Analyst - AU Citizen

Level 2 IT Support Team Leader

Help Desk Technician

I want to receive the latest job alert for technical support in broadmeadows, vic

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