In-Demand Customer excellence representative Jobs in Parramatta, Nsw

Senior People Generalist / HR Manager
Xpansiv —Sydney NSW
- $135,000 - $150,000 a year
- Full-time
- Human resources
9h
Quality Control Manager - Electronics Manufacturing
Advanced Navigation —Sydney NSW
- Bachelor's degree
- Software development
- Manufacturing
4d
Aesop Store Manager | The Strand | Full Time
l'Oréal —Sydney NSW
- Full-time
- Management
- Merchandising
- Food service
- Opportunities for advancement
Quick Apply
6d
Senior Director, Marketing APAC
Hourglass Cosmetics —Sydney NSW
- Leadership
- Communication skills
- Marketing
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7d
Day Shift Technician -Mechanical, Ultimo- Sydney
CBRE —Sydney NSW
- 12 hour shift
7d
Day Shift Technician - Electrical, Ultimo -Sydney
CBRE —Sydney NSW
- 12 hour shift
10d
General Manager - Mayfair Hotel Adelaide
InterContinental Hotels Group —Sydney NSW
- Management
- English
- Hotel experience
Senior Cost Accountant
Anduril Industries —Sydney NSW
- Full-time
- ERP systems
- Finance
- Bachelor's degree
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Senior People Generalist / HR Manager

Xpansiv -
Sydney NSW

Apply Now

Job Details

Full-time
$135,000 - $150,000 a year
9 hours ago

Qualifications

Human resources

Full Job Description

Xpansiv is the leading infrastructure provider for the energy transition markets.

Our comprehensive platform includes registries, online marketplaces, market execution services, wholesale power solutions, and market data for energy and environmental commodity markets. Trusted worldwide, Xpansiv enables stakeholders to deliver transparent, credible, and auditable environmental claims to address the growing global demand for assurance and accountability on climate action and sustainability performance.

From our founding in 2009 through more than 10 acquisitions, Xpansiv has become a global leader in environmental commodity markets. We are backed by Blackstone and other leading investors.

Position Summary

We are seeking an experienced, commercially minded Senior People Generalist/HR Manager to support our growing global business. Based in Sydney, this role serves as the primary People Team representative for three locations in Australia, providing end-to-end HR support across the employee lifecycle.

This is a hands-on role that combines operational excellence and, at times, strategic partnership. The successful candidate will have strong HR generalist expertise, a solid understanding of Australian employment legislation, and experience supporting organisational change in a fast-paced, evolving environment. They will collaborate closely with global People Team colleagues and cross-functional stakeholders to deliver an exceptional employee experience while ensuring compliance and operational effectiveness.

Key Responsibilities

Business Partnership & Employee Relations

Act as the primary People Team contact for employees and managers across Australia, providing advice on employment legislation, company policies, employee relations matters and people practices.

Partner with people leaders to support organizational effectiveness and talent strategies aligned to business objectives and the people plan.

Manage employee relations matters and workplace concerns in accordance with company policy and Australian legislation.

Support organizational design, restructuring and change management initiatives, including consultation processes and implementation planning where required.

People Operations & Employee Lifecycle

Work closely with Payroll and Finance for new hire set-up, contract and employment changes, payroll inputs, front-end changes, in line with agreed timeline.

Support the implementation of employee lifecycle processes including recruitment, onboarding, internal mobility and off-boarding.

Partner with Finance, Payroll, Legal, IT and business leaders to ensure efficient and compliant people operations.

Support employee documentation including contracts, policy updates, organisational changes and employment-related correspondence.

Manage local employee communications and any relationships with external HR vendors and service providers.

Provide support for visa, immigration and mobility matters where applicable.

Talent, Performance & Employee Experience

Support the delivery of global people programs including performance management, talent reviews, succession planning, career development and employee engagement initiatives.

Working with the office manager, champion a positive, inclusive and high-performing culture through local engagement, recognition and wellbeing activities.

Act as an employee advocate, fostering trust, transparency and a positive employee experience.

Compliance, Governance & Risk

Ensure compliance with Australian employment legislation, Fair Work requirements, Modern Awards (where applicable) and evolving regulatory obligations.

Maintain, review and support the implementation of HR policies, procedures and practices to ensure ongoing compliance, consistency and alignment with business needs, while ensuring accurate, up-to-date and accessible information is available to employees and managers through the self-service intranet.

Partner with Legal, Finance and business leaders on employment-related risk management matters.

Collaborate closely with global People Team colleagues to ensure consistent implementation of policies, programmes and processes across regions.

Qualifications & Experience

Minimum 5 years' progressive experience in a Human Resources or People Operations role

Strong working knowledge of Australian employment law, Fair Work legislation and HR best practices.

Demonstrated experience independently managing employee relations matters and advising managers on people-related decisions.

Experience supporting and embedding organizational change

Required experience supporting people-related activity through M&A, integration, organizational change or business transformation.

Experience working within a global and/or matrix organization is desirable.

Experience with HR technology platforms such as BambooHR, Lever and Culture Amp is advantageous.

Success Profile

The ideal candidate is commercially aware, resilient, collaborative and comfortable navigating ambiguity. They possess a strong customer-service mindset and a passion for continuous improvement. Comfortable working both independently and as part of a global team with practical implementation.

What can you expect throughout the interview process:

Step 1- Shortlisting of resume + recruiter screening

Step 2- Interview with the hiring manager and follow up call with the People team

Step 3- In-person Meeting with the business stakeholders

Base Salary

Compensation for this role will vary among specific regions due to geographic differentials in the labor market, actual pay will be determined considering factors such as relevant skills and experience, knowledge, education and training. However, compensation in the following regions is expected to be as follows:

Sydney: Compensation is expected to be between

$135,000-$150,000

Here at Xpansiv, we cultivate diversity, celebrate individuality, and believe unique perspectives are key to our collective success in building trust and transparency in global efforts toward net-zero future. Xpansiv is committed to equal employment opportunity regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any status protected by applicable federal, state, or local law.

Note to Recruiters: Xpansiv does not accept unsolicited resumes or referrals from placement agencies, staffing vendors or other external parties seeking recruiting fees without a signed formal agreement.

Apply Now

Refine Your Search

customer excellence representative jobs in parramatta, nsw

Senior People Generalist / HR Manager

Quality Control Manager - Electronics Manufacturing

Aesop Store Manager | The Strand | Full Time

Senior Director, Marketing APAC

Day Shift Technician -Mechanical, Ultimo- Sydney

Day Shift Technician - Electrical, Ultimo -Sydney

General Manager - Mayfair Hotel Adelaide

Senior Cost Accountant

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