In-Demand Business systems analyst Jobs in Perth, Wa

ServiceNow Developer
Capgemini Sogeti —Perth WA
- Full-time
- Hybrid work
- Administrative experience
- Scripting
- AI
3d
Senior Cybersecurity Incident Responder
Datacom —Perth WA
- Full-time
- Hybrid work
- Scripting
Quick Apply
12d
Senior Data Engineer (DataDivers)
Rmkble —Perth WA
- Azure
- Computer Science
- Engineering
Quick Apply
Manager | Tax and Business Advisory (EOI) - Expression of Interest
Byfields —Perth WA
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Annual leave
Quick Apply
Senior Accountant or Manager | Join Leaders in Agribusiness Accounting!
Byfields —Perth WA
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Free parking
- Relocation assistance
Quick Apply
Manager - Health & Business Transformation
Sia —Perth WA
- Full-time
- Management
Quick Apply
Solution Lead
Accenture —Perth WA
- Full-time

Other jobs to consider

Find your next job by exploring related positions.

Project Administrator (Scheduler)
Perina Group —Osborne Park WA
A relevant qualification in business administration, project management or a related field, which would be highly regarded.
$70,000 - $90,000 a year
Quick Apply
Migration Admin
Future Migrations —St James WA
You will be responsible for supporting Registered Migration Agents through the preparation and management of Australian visa applications while ensuring…
$58,000 - $65,000 a year
Quick Apply
7d

I want to receive the latest job alert for business systems analyst in perth, wa

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

business systems analyst jobs near perth, wa

ServiceNow Developer

Capgemini Sogeti -
Perth WA

Apply Now

Job Details

Permanent | Full-time
3 days ago

Qualifications

IT service management
Application development
Administrative experience
Scripting
Certified Scrum Master
ServiceNow
AI

Full Job Description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your Role

Full time permanent opportunity

Main Reponsibilities:

Monitor the incident, problem and service requests queue ensuring ticket resolved/ fulfilled on time and within SLA.

Perform regular patching and monitoring, and annual platform upgrade ensuring service is always available and supportable.
Develop, test and implement solutions in the ServiceNow platform based on Business Requirement Specifications
Work closely with business analysts & project managers to provide guidance and a subject matter expert recommendation.
Execute technical solutions in capacity as a ServiceNow consultant; taking responsibility for the end-to-end delivery of the ServiceNow bases solutions, from conceptualization to configuration and enhancement of the ServiceNow platform as well as release management and implementation.
Provide development and customization of ServiceNow including but not limited to screen and form design, workflow development, dashboard and report configuration, data imports, integration with internal and external systems and other third-party software, scripting.
Proactively identify areas that require improvement and propose solutions to address them; input into the Continuous Service Improvement team ServiceNow lead.
Adhere to the Agile methodology of project delivery when releasing new solutions and ITIL process compliance.
Maintain a comprehensive testing protocol for ServiceNow releases and instance upgrades ensuring application compatibility and system stability.
Up skill and coach junior ServiceNow specialist when required to ensure smooth handover by creating KBA in consistent basis after development and implementation.
Develop and maintain documentation for all aspects of the ServiceNow implementation and ensure that the ServiceNow knowledge base is up to date and accurate.
Advocate for the automation and innovation stream, guiding customers on their digitization journey and actively participating in innovation or journey planning and delivery discussions.
Gather automation requirements from customers to identify use cases and requirements.
Collaborate with the relevant technical automation teams to map existing solutions to identified use cases and contribute to designing and solutioning automation flow diagrams if custom solutions are necessary.
Perform data extraction and reporting to measure results, including benchmarking, value realization analysis, adoption rates, and the efficacy of AI autonomous solutions.
Automate report flows using Power Automate or ServiceNow Flow Designer to streamline processes.
Identify opportunities to enhance ROI, value/benefit rates, adoption rates, and zero-touch scores, etc.
Other duties as directed by ServiceNow Lead.

Your Profile

Qualifications & Experience:

Minimum of 4+ years' experience in the administration / configuration/Upgrades/ development/ implementation of ServiceNow.

Working knowledge of ITSM Modules, Integration, ITOM and Discovery Modules, Asset Management, Self Service & Service Catalog Module of ServiceNow.
Working knowledge on Custom app development, CSM and Portal design.
Experience of Java and python scripting is highly desirable.
Demonstrated technical experience with Power Platform or similar low code platforms.
Solid knowledge of application development / configuration is required.
Good understanding of the ServiceNow Support Portal (HI Portal) used for managing ServiceNow Support.

What you’ll love about working here

You will be a part of a diverse collective of free-thinkers, entrepreneurs and industry experts. You will love the exposure to the scale of transformation, the depth of expertise, and the opportunities for growth.
We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people.
At the heart of our mission is your career growth. You will have countless learning and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications crafted to support you in exploring a world of opportunities.
We realise a Total Reward package should be more than just compensation. We offer a range of core and flexible benefits and have a Peer Recognition Portal called ‘Celebrate’.

Apply today!

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.
Make it real | www.capgemini.com

Apply Now

Refine Your Search

business systems analyst jobs in perth, wa

ServiceNow Developer

Senior Cybersecurity Incident Responder

Senior Data Engineer (DataDivers)

Manager | Tax and Business Advisory (EOI) - Expression of Interest

Senior Accountant or Manager | Join Leaders in Agribusiness Accounting!

Manager - Health & Business Transformation

Solution Lead

Other jobs to consider

I want to receive the latest job alert for business systems analyst in perth, wa

Related Searches

Explore jobs in more locations

Your Role

Your Profile

Job Seeker Tools

Employer Tools

Browse

Stay Connected