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Data Analyst - Communications Orchestration and Reporting

ING Bank -
Sydney NSW

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Job Details

1 day ago

Benefits

Insurance services

Qualifications

CRM software
Tableau
SQL
Analysis skills
Scripting
Communication skills

Full Job Description

REQ-10117431
10/07/2026
Data Analysis
Sydney, Australia
ING Bank

Save for Later

Are you passionate about turning complex data into meaningful business insights?We'relooking for a commercially mindedData Analystto partner with Product, Marketing and Customer teams to measure campaign performance, optimise communication strategies and influence decision-making through data-driven recommendations.

This role sits at the intersection of analytics, campaignmanagementand stakeholder engagement, requiring someone who can confidently analyse data, tell compelling stories throughvisualisationandadvisethe business on what actions to take based on robust statistical evidence.

What You'll Do

Analyse and integrate data from multiple sources to measure campaign performance, customerengagementand communication effectiveness.

Perform complex data wrangling, cleansing and transformation to deliveraccurate,reliableand actionable insights.

Develop dashboards and data visualisations that bring data to life and help stakeholders understand performance trends and opportunities.

Present insights and recommendations to Product Owners, Marketingteamsand senior stakeholders, clearly communicating how campaigns are performing.

Use statistical analysis to advise on campaign strategy, targeting and communication parameters, including recommendations on why initiatives should or should notproceed.

What We're Looking For

Proven experience in data analytics roles supporting campaigns, marketing, customercommunicationsor CRM environments.

Advanced SQL skills, strong Tableau (or similar visualisation tool) experience, andproficiencyin Python,Ror another scripting language.

Excellent technical capability in data wrangling, analysis and working with large, complex datasets from multiple sources.

Strong statistical and analytical skills, with the ability to translate findings into practical commercial recommendations and influence decision-making.

Exceptional communication and stakeholder management skills, with experience partnering across Product,Marketingand business teams to deliver data-driven outcomes.

Ifyou'resomeone who enjoys combining technicalexpertise, data storytelling and commercial influencetoshape customer communications and drive better business outcomes,we'dlove to hear from you.

What’sin it for you?

Discounted ING Health Insurance

AnadditionalRest Day tosupport your wellbeing

AnIMPACT dayto volunteer onapproved sustainability activity

About Us

At ING,we’reall about making life simpler and more rewarding - for the people who bank with us, the team members who work with us, and the communitieswe’reproud to support. Joining ING means stepping into an environment where your individualityisn’tjust welcomed -it’scelebrated.We’vebuilt a culturethat’sfun, inclusive, and supportive, giving you the freedom to be yourself, so you can do your thing.

Whetheryou’retaking ownership of exciting projects,thinking outside the box, or working with global colleagues,you’llfind ING is the kind of place where growthisn’tjust a possibility;it’sa promise. As a WGEA Employer of Choice for Gender Equality and Family Inclusive workplace,you’llfeel the difference in how we value and champion our people.

We make hiring decisions based on your skills, capabilities, and how you align with our values - not on ticking every box. So, ifyou’reinterested butdon’tmeet all the criteria, we encourage you to apply.We’reinvested in fostering adiverse and inclusive workplace( opens in new window)where everyone feels like they belong.We’reyour allies in helping you do your thing during the recruitment process, so let us know if yourequireany support or adjustments when you apply. Let us know ifyou’dlike tochatwith anLGBTQ+Confidential contact.

Soundlike your kind of vibe? Wecan’twait to hear from you!

(One last note: Weoperateusing a direct talent sourcing model, sonoagency introductions,please.)

ING is Australia’s most recommended bank according to RFIGlobal’sConsumer Atlas Survey, January–June 2025 (n = 29,510) when compared to customers of the 10 largest ADIs operating in Australia.

Needmore?

ContactSkye [email protected]( opens in new window)

Applications close17th July

#LI-DNI

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Questions? Just ask
ING Recruitment team

Save for Later

ING’s vision is to unlock our people’s full potential through our inclusive culture where everyone has the opportunity to develop and have impact for our customers and society. To achieve this vision, our policies support diversity, equity, and inclusion. As an equal opportunity employer, we do not tolerate discrimination of any kind with regard to age, gender, gender identity, cultural background, experience, religion, race, ethnicity, disability, family responsibilities, sexual orientation, social origin, or any other status protected by applicable law. If you require any assistance or if we can accommodate you in any way when participating in our application and/or interview process, please email the recruiting contact listed for the relevant position. We will be happy to work with you to ensure a fair and accessible process. Read more about our commitment to diversity, inclusion and belonging here.

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