In-Demand Data entry Jobs in Perth Wa

Receptionist
Royal Automobile Club of WA —Joondalup WA
- Full-time
- Customer service
- Scripting
- Communication skills
HSE Administrator
Babcock International —Henderson WA
- Microsoft Office
- Administrative experience
- Office experience
- Parental leave
Warehouse Manager
COERCO PTY LTD —Perth WA
- Full-time
- Management
- ERP systems
- Warehouse
Quick Apply
Accounts Administrator
Next Health —Osborne Park WA
- Full-time
- Microsoft Excel
- Leadership
- Communication skills
Quick Apply
4d
Retail Sales Assistant (Hourly) - AU Joondalup Yokine(WA)
ResMed —Joondalup WA
- Full-time
- No degree
Administration & Accounts
Autoplus WA —Midvale WA
- Full-time

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Receptionist

Royal Automobile Club of WA -
Joondalup WA

Apply Now

Job Details

Full-time

Qualifications

Customer service
Scripting
Communication skills

Full Job Description

We're looking for friendly, professional and customer-focused individuals to join our Reception team in our Joondalup Contact Centre.

As a Receptionist, you'll play a key role in creating positive first impressions by answering incoming member calls, understanding their needs and connecting them with the right RAC team. Every interaction is an opportunity to deliver exceptional service and help our members get the support they need.

This position works on a flexible roster between Monday to Friday, 7:00am – 8:30pm, with rotational Saturdays between 8:30am – 5:00pm.

What you'll be doing

Answer incoming member calls in a welcoming, professional and efficient manner.
Accurately identify member needs and direct calls to the most appropriate RAC department.
Build rapport and create positive experiences for members from their very first interaction.
Identify, acknowledge and escalate member feedback and complaints through the appropriate channels.
Support service level targets by managing calls efficiently and assisting with queue-busting activities when required.
Complete data entry and general administrative tasks accurately and in a timely manner.

What you'll bring

Previous customer service experience, ideally in a phone-based or contact centre environment.
Strong communication and active listening skills.
A friendly, professional and confident telephone manner.
The ability to follow processes and call scripting while delivering personalised service.
Sound problem-solving skills and attention to detail.
Reliability, flexibility and a positive team-focused approach.
Confidence using computer systems and completing administrative tasks accurately.

Why join RAC?

With over 1.3 million members, RAC is one of Western Australia's most trusted organisations. We're committed to creating a workplace where people feel valued, supported and empowered to make a difference.

At RAC, you'll enjoy:

Ongoing training and development opportunities.
A supportive and inclusive team environment.
Opportunities to grow your career within a well-known WA organisation.
The chance to make a positive impact on our members every day.

At RAC, we value inclusivity and strive to foster a workplace that embraces contributions from all individuals. We encourage applications from people of all abilities, backgrounds, cultures and identities, including Aboriginal and Torres Strait Islander peoples, members of the LGBTQIA+ community and people of all ages.

RAC is committed to providing a flexible and accessible recruitment process. If you require adjustments or support throughout the application process, please contact us at [email protected].

#BetterJourneysRAC

Apply Now

Refine Your Search

data entry jobs in perth wa

Receptionist

HSE Administrator

Warehouse Manager

Accounts Administrator

Retail Sales Assistant (Hourly) - AU Joondalup Yokine(WA)

Administration & Accounts

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I want to receive the latest job alert for data entry in perth wa

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