In-Demand Serco Jobs | SimplyHired

Service Desk Analyst (IT)
Serco Plc —Murdoch WA
- 8 hour shift
- Customer service
- Analysis skills
- Communication skills
Dispensary Technician/Pharmacy Assistant
Serco Plc —Holtze NT
- Full-time
- Employee assistance program
Modern Workplace Manager (EUC EMM)
Serco Plc —Murdoch WA
- Full-time
Applications Consultant (IT)
Serco Plc —Murdoch WA
- Full-time
- Remote
- Management
- Communication skills
11d
Recruitment Consultant
Serco Group —Murdoch WA
- $47.66 an hour
- Full-time
- Recruiting
- Organisational skills
14d
Enrolled Nurse
Serco Plc —Edinburgh SA
- Weekend availability
- Nursing
- Employee assistance program
Dental Assistant
Serco Plc —Holtze NT
- Weekend availability
- CPR Certification
- Acute care experience
- Nursing
- Free parking
3d
Data Engineer
Serco Plc —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Computer Science
- Engineering
10d
Psychologist
Serco Plc —Campbell ACT
- Part-time
- CPR Certification
- Care plans
7d
HR Administrator
Serco Plc —Murdoch WA
- Full-time
- Microsoft Office
- Organisational skills
- In-person
- Employee assistance program
- Employee discount
3d
Nurse Practitioner
Serco Plc —Campbell ACT
- Weekend availability
- Nursing
- Master's degree
- Acute care experience
- Employee assistance program
Pharmacist
Serco Plc —Royal Australian Navy Warships WA
- Monday to Friday
- Communication skills
- Hospital experience
- Employee assistance program
Clinical Supervisor (Acacia)
Serco Plc —Wooroloo WA
- Full-time
- Social Work
- Leadership
- Communication skills
- Free parking
- Free food
Mental Health RN
Serco Plc —Edinburgh SA
- Part-time
- CPR Certification
- Nursing
- Care plans
Registered Nurse-Adelaide Remand Centre
Serco Plc —Adelaide SA
- $116,517.65 - $147,832.26 a year
- Full-time
- Acute care experience
- Communication skills
- Annual leave
3d
Psychologist
Serco Plc —Bonegilla VIC
- Part-time
- Communication skills
- Free parking
- Employee assistance program
Exercise Physiologist
Serco Plc —Forest Hill NSW
- Weekend availability
- First Aid Certification
- Communication skills
- Employee assistance program
Nurse Practitioner
Serco Plc —Enoggera QLD
- Part-time
- CPR Certification
- Acute care experience
- Communication skills
- Free parking
Commercial Business Partner
Serco Plc —Murdoch WA
- Full-time
- Remote
- Administrative experience
Physiotherapist
Serco Plc —Campbell ACT
- Part-time
- Clinic
- Communication skills
- Paid training
10d

I want to receive the latest job alert for serco

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

serco jobs near

Service Desk Analyst (IT)

Serco Plc -
Murdoch WA

Apply Now

Job Details

Full-time

Qualifications

Customer service
Analysis skills
Problem management
Communication skills

Full Job Description

Location: Fiona Stanley Hospital, Murdoch, Perth
Employment Type: 24-month Fixed Term Opportunity
Rostered Shifts:

12-hour shifts (7:00am – 7:00pm days, 7:00pm – 7:00am nights)

4 days on / 4 days off rotation (3 day shifts followed by 1 night shift) Public holidays occasionally.

Roster includes two Saturday shifts, and two Sunday shifts every eight weeks.

Serco is a place where you can grow

Join a team of 10,000+ professionals across Asia Pacific (APAC) and experience a place of challenge, opportunity, and reward.

We offer lots of headroom for you to grow and flexible benefits to suit you in every stage of your life and career, including:

Supportive, collaborative ICT team environment
Access to professional development and certification support
Opportunities to make a real impact in public healthcare
Employee wellbeing programs and inclusive culture
Leadership that values trust, care, innovation, and pride

Make an impact at Serco

As a Service Desk Analyst at Fiona Stanley Hospital, you’ll be part of a passionate ICT team within a Managed Services environment, dedicated to delivering reliable, customer-focused technology support. You’ll help ensure the hospital’s systems run smoothly, respond to user needs with care, and keep critical services operating around the clock. This role is all about supporting a first-class healthcare facility environment through great service, smart problem-solving, genuine teamwork, and driving value.

As a Service Desk Analyst in the ICT team, you’ll make a positive impact by keeping our client and their patients in mind while driving industry-leading service excellence:

Managing Incidents, Service Requests and Work Orders across calls, emails and online chat
Providing initial technical triage and resolving issues at first contact where possible
Updating and logging all interactions in the Incident Management System
Engaging with internal stakeholders and supporting a seamless customer experience
Undertaking problem management activities and identifying workarounds
Contributing to process improvement and supporting enhancements to the BMC toolset

Serco is a place for you

You could be a great fit if you have:

At least one year of experience in a technical customer service role or service desk environment
Strong communication skills and a naturally customer-focused approach
The ability to prioritise competing demands and stay calm under pressure
Well-developed problem-solving and analytical skills
An interest in continuous learning and staying current with ICT best practice
Experience in a Managed Service Provider or a technical healthcare environment

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We serve governments across Australia and New Zealand across Health, Defence, Maritime, Justice, and Community Services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures. By joining Serco, you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco.

How to Apply

Click Apply to submit your application today.

Please upload your CV as a single document. If you wish to include a cover letter, merge it with your CV before uploading.

Impact a better future at Serco.

Apply Now

Refine Your Search

serco jobs

Service Desk Analyst (IT)

Dispensary Technician/Pharmacy Assistant

Modern Workplace Manager (EUC EMM)

Applications Consultant (IT)

Recruitment Consultant

Enrolled Nurse

Dental Assistant

Data Engineer

Psychologist

HR Administrator

Nurse Practitioner

Pharmacist

Clinical Supervisor (Acacia)

Mental Health RN

Registered Nurse-Adelaide Remand Centre

Psychologist

Exercise Physiologist

Nurse Practitioner

Commercial Business Partner

Physiotherapist

I want to receive the latest job alert for serco

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected