In-Demand Technical support Jobs in Broadmeadows, Vic

Service Desk / Onsite Engineer (MSP)
VISITS —Melbourne VIC
- Weekend availability
- Microsoft Outlook
- Management
- Customer service
- Work from home
- Free food
Quick Apply
Intermediate Service Desk Technician
RSM —Melbourne VIC
- Full-time
- Customer service
2d
Microsoft M365 Systems Administrator
Visy —North Melbourne VIC
- Full-time
- Azure
- SharePoint
- Communication skills
Service Desk Analyst (VIC)
St Vincent's Health Australia —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Communication skills
- Employee assistance program
4d
Learning Management Systems Administrator
Linfox —Essendon Fields VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
13d
Technical Support Officer CTBT
Australian Radiation Protection and Nuclear Safety Agency (ARPANSA) —Yallambie VIC
- $92,450 - $97,052 a year
- Full-time
- Research
3h
Network Administrator
Leidos —Melbourne VIC
- Full-time
- Annual leave
Service Desk Support Officer
Department of Justice and Community Safety —Melbourne VIC
- $81,496 - $98,955 a year
- Full-time
- Management
- Customer service
- Administrative experience
2d
Service Desk Analyst
Centorrino Technologies —Coburg VIC
- $60,000 - $65,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick Apply
6d
Data Center IT Support Engineer, MEL - DCO
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- Computer Science
- AWS
- Bachelor's degree
Senior Paraplanner – Technical & Advice Support
Focus Partners Australia & Escala Partners —Melbourne VIC
- Management
- Financial services
- Communication skills
Quick Apply
Senior IT Systems Administrator
KBR —Melbourne VIC
- Full-time
- Bachelor's degree
- No degree
- Parental leave
Payroll Systems Administrator
Metro Trains Melbourne —Melbourne VIC
- Full-time
- Microsoft Excel
- Administrative experience
- Analysis skills
13d
IT and online digital services support
EMC Technologies —Melbourne VIC
- Management
- Marketing
- EMR systems
Senior Paraplanner – Technical & Advice Support
Focus Financial Partners —Melbourne VIC
- Management
- Financial services
- Communication skills
Customer Service Desk Lead (Technical)
Semtech —Melbourne VIC
- Full-time
- CRM software
- Salesforce
- Engineering
5d
Sitecore Systems Administrator
Accenture —Melbourne VIC
- Full-time
- Azure
- Management
- DevOps
5d
IT Support Analyst
Russell Kennedy —Melbourne VIC
- Call employer
- Microsoft Office
- Organisational skills
- Communication skills
3d
Infrastructure Support Senior Analyst - AU Citizen
Accenture —Melbourne VIC
- Full-time
- Azure
- Administrative experience
- AWS
- Parental leave
Desktop Support Officer
Centorrino Technologies —Melbourne VIC
- $55,000 - $70,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick Apply
2d

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Service Desk / Onsite Engineer (MSP)

VISITS -
Melbourne VIC

Quick Apply

Job Details

Full-time

Benefits

Work from home
Transportation links
Free food
Opportunities for promotion

Qualifications

Microsoft Outlook
Management
Customer service
Driver Licence
Staff training
SharePoint
AI
Communication skills
Intune
Time management
Identity & access management

Full Job Description

Join a Service Desk where your impact on customers actually matters
Work across real client environments (not repetitive internal IT)
Grow your Microsoft 365 and modern workplace skills in a supportive team
Immediate start available!

Join a Service Desk where your work genuinely makes a difference.

At VISITS, you'll support a diverse range of clients, engage with the latest technologies and grow your skills and career, working with a team that values collaboration, growth and delivering meaningful outcomes - not just closing tickets.

Your Role

As part of the National Service Desk, provide outstanding technical support to a wide range of businesses and their staff
Support technologies including endpoints (hardware, operating systems and applications), identity, cyber security, M365 and office technologies, utilising the latest technical management solutions
Deliver services by both remote (phone, email, portal and chat) and onsite support
Be involved in the delivery of broader services including changes and projects

The VISITS' difference

Like many others, our Service Desk handles incidents and service requests for a broad range of technologies.

UNLIKE others, our passion is helping clients use technology to enable their success. At the forefront of our culture is considering the human impact of IT services. Incidents represent clients who cannot perform their work (not just something that has broken). New software features are an opportunity for clients to work smarter (not just a new system needing support).

Your Technical and Professional Skills

Working Experience

It's highly desirable that you have worked at another MSP, where you've learnt to be adaptable working across multiple client environments.

Generally, our hires in this position have at least 2 years' experience in similar roles, however, we will consider people with less experience if you're a fast up-and-comer. Ongoing training is provided to all staff, regardless of experience.

Technical

You must have good technical skills and experience in the following:

Windows 11
Management of endpoints, including deployment via Autopilot and management via Intune
Support for M365 applications and services including Outlook, Teams, SharePoint, OneDrive for Business and office productivity tools.
EntraID for identity and access management including MFA and conditional access
Cyber security tools

It would be helpful if you have experience with:

Teams Phone and meeting room technologies
Supporting clients with AI tools
Some/all of our technology stack, including HaloPSA, NinjaRMM, Rewst and ITGlue

We passionately believe that all professionals (doctors, lawyers, engineers and IT professionals), should have recognised qualifications and certifications for the role they perform. Therefore, we expect candidates to have already obtained some Microsoft Certifications or to provide evidence of being ready to sit exams. If you don't already have your M365 Certified Endpoint Administrator Associate (MD-102) certification, we would expect you to be capable of gaining that certification within the first 4 months of your employment.

Professional

You need to be passionate about customer service and have the soft skills that will make you a success in our company. Therefore, only apply if you have:

Outstanding verbal and written communication skills with the confidence to engage all levels of a business
A passion for customer service with a high degree of patience and empathy
An excellent understanding of service desk processes
Solid problem solving and critical thinking skills
Excellent time management skills
Ability to work collaboratively as part of a team or on your own
Reliability and dependability, taking ownership of anything that comes your way
Commitment to ongoing professional development and training

About VISITS

We're a national Managed IT and Cyber Security Services Provider with our head office in South Melbourne.

Our clients are mid-sized and growing small organisations – including listed companies, professional services firms and NFPs – who want more than just IT support. They stay with us because we deliver exceptional business outcomes and standout customer experiences. And we're growing fast!

Our technical team are respected, capable and growing. We only hire the best people who share our passion and values.

Your Perks and Benefits

As part of a friendly and collaborative team, you'll enjoy:

Above average remuneration.
Hybrid/flexible positions aligned to the specific job and client needs.
A brand-new modern office in South Melbourne with a terrace and great views, luxe end of trip facilities (including towel service) and located within easy access of public transport. (Anzac Station nearby. Tram stop outside office).
Personalised professional development plan with opportunities for career progression.
Free breakfast, light lunches, snacks, cafe quality coffee and drinks.
Regular social events, Friday Night drinks and BBQ.
Access to company cars.

Employment Specifics

This is a full-time, permanent role.

You will work from our South Melbourne office and client sites with some flexibility to work from home.

Due to the nature of IT work, the position will involve some occasional after-hours and weekend work.

You must:

Have an Australian driver's licence
Be an Australian Citizen/Permanent Resident
Agree to complete a Criminal History Clearance Check and a security background check.

Remuneration will be negotiated based on your experience and qualifications.

Direct applications only - we are not engaging recruitment agencies for this role.

Please note that we will only be contacting applicants that have been shortlisted.

Quick Apply

Refine Your Search

technical support jobs in broadmeadows, vic

Service Desk / Onsite Engineer (MSP)

Intermediate Service Desk Technician

Microsoft M365 Systems Administrator

Service Desk Analyst (VIC)

Learning Management Systems Administrator

Technical Support Officer CTBT

Network Administrator

Service Desk Support Officer

Service Desk Analyst

Data Center IT Support Engineer, MEL - DCO

Senior Paraplanner – Technical & Advice Support

Senior IT Systems Administrator

Payroll Systems Administrator

IT and online digital services support

Senior Paraplanner – Technical & Advice Support

Customer Service Desk Lead (Technical)

Sitecore Systems Administrator

IT Support Analyst

Infrastructure Support Senior Analyst - AU Citizen

Desktop Support Officer

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